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Security and identity ⇄ CRM

Auth0 to Xactly integration — real-time, two-way sync

Keep Auth0 and Xactly in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Auth0 and Xactly

Keep the people Xactly and Auth0 both track in agreement in real time: the internal users who own records in Xactly, and the customer login accounts in Auth0.

A CRM and an identity system usually describe different populations. Xactly tracks customers, contacts, and the deals in motion; Auth0 governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Xactly are the same employees Auth0 provisions and disables, and when Auth0 also runs the login accounts for your product, the customers in Xactly are the same users Auth0 authenticates. Left unconnected, a departure in Auth0 leaves stale ownership sitting in Xactly, and a signup in Auth0 never reaches the account it belongs to.

Stacksync syncs Credits, Transactions (Commission & Bonus), Participants (Payees), Positions & Titles in Xactly with Clients (Applications), Resource Servers (APIs), Log Events, Users in Auth0 in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.

Common use cases

  • 01 Sync Participants, Positions, Titles, and Quotas from an HRIS/HCM and planning tools into Xactly so the org hierarchy and targets stay aligned with headcount changes.
  • 02 Push approved Payment Summary amounts from Incent into a payroll or accounts-payable system so payouts are paid from the mastered comp result.
  • 03 Provision and deprovision Users and Organization Members from an HRIS or CRM — create accounts and assign Roles on hire, delete on offboarding.
  • 04 Replicate Roles and Resource Server scopes into a database to audit which Users hold which permissions across every Application.

Common sync patterns

Deactivation and record hand-off

When someone is disabled in Auth0, the matching user in Xactly is deactivated too, and the accounts, contacts, and deals they owned are flagged for reassignment, so nothing goes unattended after they leave.

Where Auth0 runs customer login accounts: identity on the customer record

Signup, account status, multi-factor enrollment, and last-login from Auth0 land on the matching contact or account in Xactly, so go-to-market teams see who has actually activated and who has gone dormant.

Group and entitlement membership as CRM fields

Membership of a directory group or an entitlement in Auth0 maps to fields in Xactly, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.

What you can sync between Auth0 and Xactly

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Auth0 objects Xactly objects How this pairing syncs
Log Events Tenant events (logins, signups, failed logins, admin changes) from /api/v2/logs; read-only, streamed into a warehouse for security analytics. Products & Customers Product and customer/account master used in crediting rules and reporting; loaded and updated from CRM/ERP through Connect (write) and read for lookups, so read and write. Log Events is specific to Auth0 and Products & Customers to Xactly — each maps to any object or custom field on the other side.
Users Core identity records with profile fields plus user_metadata and app_metadata; synced two-way (create, update, delete) via /api/v2/users. Credentials are never returned. Orders Sales order and transaction records loaded into Incent as the raw input for crediting and calculation; created and updated through Connect load and ETL steps (write) and read back for reconciliation, so read and write. Users is specific to Auth0 and Orders to Xactly — each maps to any object or custom field on the other side.
Roles RBAC role definitions and their permissions; synced with a database to audit which users hold which access, and assigned to Users from either side. Credits Crediting records that tie an order to a participant and position; system-calculated credits are read, while manual and adjustment credits are loaded through Connect, so read and write. Roles is specific to Auth0 and Credits to Xactly — each maps to any object or custom field on the other side.
Organizations B2B customer tenants under /api/v2/organizations; synced two-way with a CRM or customer database to keep account records aligned with Auth0 orgs. Transactions (Commission & Bonus) Calculated commission and bonus line items produced by Incent's calculation engine; read as the output of comp runs for reporting and downstream payout, so effectively read-only results. Organizations is specific to Auth0 and Transactions (Commission & Bonus) to Xactly — each maps to any object or custom field on the other side.
Organization Members Membership records linking Users to Organizations with roles; written to provision and deprovision access as accounts change. Participants (Payees) Sales reps and payees keyed to positions; loaded and updated from HRIS/HCM source data through Connect (write) and read for roster reporting, so read and write. Organization Members is specific to Auth0 and Participants (Payees) to Xactly — each maps to any object or custom field on the other side.
Connections Identity-provider configs (database, social, enterprise SAML/OIDC); typically read out to inventory how each tenant authenticates. Positions & Titles Org-hierarchy positions and titles that credits and quotas roll up to; loaded and maintained through Connect (write) and read to resolve the hierarchy, so read and write. Connections is specific to Auth0 and Positions & Titles to Xactly — each maps to any object or custom field on the other side.

How changes propagate between Auth0 and Xactly

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Auth0 Xactly Sub-second propagation

DetectionAuth0 notifies Stacksync of record changes through webhook events. Event Streams and Log Streams deliver near-real-time user.created/updated/deleted and tenant events to a custom webhook or Amazon EventBridge.

DeliveryEach detected change is applied to Xactly as a row-level write, with types converted between the two schemas.

Xactly Auth0 Interval-based propagation

DetectionStacksync polls Xactly for changes on an incremental schedule, reading only records changed since the previous pass. No CDC log for external tools to consume.

DeliveryEach detected change is written to Auth0 through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Auth0: Per-tenant limit of about 15 Management API requests/second (bursts to 50) on paid tenants; X-RateLimit-* headers and HTTP 429 signal throttling.
  • Xactly: Xactly does not publish numeric per-second rate limits. The Connect platform enforces query concurrency and long-running-query limits, so large extracts are paged and heavy loads/queries run as asynchronous Connect jobs (submit, then retrieve results) rather than row-by-row calls; batch loads are the supported path for high volume.
What ships with Auth0 ⇄ Xactly

Connect Auth0 and Xactly for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Auth0–Xactly connection.

Real-time

Two-way sync

Changes in Auth0 or Xactly instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Auth0 or Xactly data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Auth0 or Xactly record.

Observability

Monitoring

Track your Auth0 ⇄ Xactly sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Auth0 and Xactly.

How the Auth0 and Xactly connectors work

Auth0

Integration surface
Management API v2 (REST); Authentication API issues the access token
Authentication
OAuth 2.0 client credentials from a machine-to-machine application; scoped Bearer JWT where each operation needs its own scope (e.g. read:users, create:users, update:users) or returns 403
Change detection
Event Streams and Log Streams deliver near-real-time user.created/updated/deleted and tenant events to a custom webhook or Amazon EventBridge; polling falls back to the Get Users search filtered on updated_at
Capabilities
read · write · webhooks
Rate limits
Per-tenant limit of about 15 Management API requests/second (bursts to 50) on paid tenants; X-RateLimit-* headers and HTTP 429 signal throttling

Xactly

Integration surface
Xactly Connect REST API v2 (JSON), plus ODBC/JDBC drivers over the same ANSI-SQL data model. Incent data is exposed as SQL-queryable objects (for example xactly_order, xactly_credit, xactly_transaction, xactly_payment); data is loaded and extracted through Connect load/query steps and server-side ETL Pipelines. The base host is region/pod-specific (for example https://<pod>.xactlycorp.com).
Authentication
OAuth 2.0 via the Xactly Connect API Gateway (bearer tokens issued on behalf of an Xactly Incent user), with HTTP Basic authentication using a dedicated Xactly Connect service-user's credentials also supported for the Connect REST API v2. The connecting user needs Connect/API access plus the relevant object permissions in Incent.
Change detection
No CDC log for external tools to consume. Incremental sync uses SQL predicates on modified/last-updated timestamp columns (for example WHERE modified_date > watermark) against Connect's queryable objects, or scheduled Connect ETL Pipelines that pull deltas since the last run. Xactly Connect has no outbound HTTP webhooks, so change detection is pull/ETL-based.
Capabilities
read · write
Rate limits
Xactly does not publish numeric per-second rate limits. The Connect platform enforces query concurrency and long-running-query limits, so large extracts are paged and heavy loads/queries run as asynchronous Connect jobs (submit, then retrieve results) rather than row-by-row calls; batch loads are the supported path for high volume.
Xactly setup guide
How it works

How to connect Auth0 to Xactly — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Auth0 and Xactly with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Auth0 connected
    Xactly connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Auth0 and Xactly objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Auth0 ⇄ Xactly
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Auth0 Xactly
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Auth0 and Xactly integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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ISO 27001
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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 527 integrations available for Auth0 and Xactly.

Popular · 8 of 527
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