Real-time
Two-way sync
Changes in Auth0 or Freshworks CRM instantly reflect in both systems. No stale data, no manual imports.
Security and identity ⇄ CRM
Auth0 to Freshworks CRM integration — real-time, two-way sync
Keep Auth0 and Freshworks CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Auth0 and Freshworks CRM
Keep the people Freshworks CRM and Auth0 both track in agreement in real time: the internal users who own records in Freshworks CRM, and the customer login accounts in Auth0.
A CRM and an identity system usually describe different populations. Freshworks CRM tracks customers, contacts, and the deals in motion; Auth0 governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Freshworks CRM are the same employees Auth0 provisions and disables, and when Auth0 also runs the login accounts for your product, the customers in Freshworks CRM are the same users Auth0 authenticates. Left unconnected, a departure in Auth0 leaves stale ownership sitting in Freshworks CRM, and a signup in Auth0 never reaches the account it belongs to.
Stacksync syncs Accounts, Deals, Tasks, Appointments in Freshworks CRM with Resource Servers (APIs), Log Events, Users, Roles in Auth0 in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.
Common use cases
- 01 Sync unified contact records, covering sales and marketing attributes, into a warehouse for full-funnel reporting.
- 02 Push scored leads from a data platform into Freshworks CRM and route them by lifecycle stage.
- 03 Two-way sync of Users, including user_metadata and app_metadata, with a Postgres database so internal tools read and update profiles in SQL while Auth0 stays the login source of truth.
- 04 Provision and deprovision Users and Organization Members from an HRIS or CRM — create accounts and assign Roles on hire, delete on offboarding.
Common sync patterns
Where Auth0 governs your workforce: CRM users kept current
New employees in Auth0 become active users in Freshworks CRM with the right role, and group or department changes update their access and team, so the CRM's user list matches the directory without an admin re-keying it.
Deactivation and record hand-off
When someone is disabled in Auth0, the matching user in Freshworks CRM is deactivated too, and the accounts, contacts, and deals they owned are flagged for reassignment, so nothing goes unattended after they leave.
Where Auth0 runs customer login accounts: identity on the customer record
Signup, account status, multi-factor enrollment, and last-login from Auth0 land on the matching contact or account in Freshworks CRM, so go-to-market teams see who has actually activated and who has gone dormant.
What you can sync between Auth0 and Freshworks CRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Auth0 objects | Freshworks CRM objects | How this pairing syncs | |
|---|---|---|---|
| Roles RBAC role definitions and their permissions; synced with a database to audit which users hold which access, and assigned to Users from either side. | Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. | Roles is specific to Auth0 and Contacts to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Organizations B2B customer tenants under /api/v2/organizations; synced two-way with a CRM or customer database to keep account records aligned with Auth0 orgs. | Accounts Company records kept consistent with ERP and billing systems. | Organizations is specific to Auth0 and Accounts to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Organization Members Membership records linking Users to Organizations with roles; written to provision and deprovision access as accounts change. | Deals Pipeline records synced out for forecasting and full-funnel reporting. | Organization Members is specific to Auth0 and Deals to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Connections Identity-provider configs (database, social, enterprise SAML/OIDC); typically read out to inventory how each tenant authenticates. | Tasks Follow-ups created from external signals such as product usage events. | Connections is specific to Auth0 and Tasks to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Clients (Applications) Registered applications and their metadata under /api/v2/clients; mirrored to a database for app and credential inventories. | Appointments Meeting records readable for activity reporting. | Clients (Applications) is specific to Auth0 and Appointments to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Resource Servers (APIs) API definitions and their scopes; synced so permission catalogs used for access reviews stay current. | Sales activities Logged activity types used in engagement and productivity analysis. | Resource Servers (APIs) is specific to Auth0 and Sales activities to Freshworks CRM — each maps to any object or custom field on the other side. |
How changes propagate between Auth0 and Freshworks CRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Auth0 Freshworks CRM Sub-second propagation
DetectionAuth0 notifies Stacksync of record changes through webhook events. Event Streams and Log Streams deliver near-real-time user.created/updated/deleted and tenant events to a custom webhook or Amazon EventBridge.
DeliveryEach detected change is written to Freshworks CRM through its API, with automatic retries and rate-limit backoff.
Freshworks CRM Auth0 Sub-second propagation
DetectionFreshworks CRM notifies Stacksync of record changes through webhook events. Polling with updated-at filters.
DeliveryEach detected change is written to Auth0 through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Auth0: Per-tenant limit of about 15 Management API requests/second (bursts to 50) on paid tenants; X-RateLimit-* headers and HTTP 429 signal throttling.
- Freshworks CRM: Subject to per-account API rate limits that vary by plan.
What ships with Auth0 ⇄ Freshworks CRM
Connect Auth0 and Freshworks CRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Auth0–Freshworks CRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Auth0 or Freshworks CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Auth0 or Freshworks CRM record.
Observability
Monitoring
Track your Auth0 ⇄ Freshworks CRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Auth0 and Freshworks CRM.
How the Auth0 and Freshworks CRM connectors work
Auth0
- Integration surface
- Management API v2 (REST); Authentication API issues the access token
- Authentication
- OAuth 2.0 client credentials from a machine-to-machine application; scoped Bearer JWT where each operation needs its own scope (e.g. read:users, create:users, update:users) or returns 403
- Change detection
- Event Streams and Log Streams deliver near-real-time user.created/updated/deleted and tenant events to a custom webhook or Amazon EventBridge; polling falls back to the Get Users search filtered on updated_at
- Capabilities
- read · write · webhooks
- Rate limits
- Per-tenant limit of about 15 Management API requests/second (bursts to 50) on paid tenants; X-RateLimit-* headers and HTTP 429 signal throttling
Freshworks CRM
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters; outbound webhooks can be configured through workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by plan
How it works
How to connect Auth0 to Freshworks CRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Auth0 and Freshworks CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Auth0
connected
Freshworks CRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Auth0 and Freshworks CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Auth0 ⇄ Freshworks CRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Auth0 Freshworks CRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Auth0 and Freshworks CRM integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Auth0 and Freshworks CRM: authenticate both systems, choose the objects to sync (such as Auth0's Roles and Organizations), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Auth0: Management API v2 (REST); Authentication API issues the access token. Authentication: OAuth 2.0 client credentials from a machine-to-machine application; scoped Bearer JWT where each operation needs its own scope (e.g. read:users, create:users, update:users) or returns 403. Freshworks CRM: REST API. Authentication: API key sent as a Token authorization header. Stacksync manages authentication, retries, and rate limits on both sides.
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Freshworks CRM: Freshworks CRM was rebranded as Freshsales Suite; it shares the Freshsales API surface, with marketing features layered onto the same contact model. Auth0: Passwords are never returned by the API — hashes can only be written into a database connection via the bulk user-import job, not read out. Stacksync's field mapping accounts for these differences between Auth0 and Freshworks CRM without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Auth0 and Freshworks CRM records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Auth0 and Freshworks CRM connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Auth0–Freshworks CRM integration in-house.
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Yes — Stacksync ships production-grade connectors for both Auth0 and Freshworks CRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 520 integrations available for Auth0 and Freshworks CRM.
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Auth0 ⇄ Freshsales -
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No integrations match .
