Real-time
Two-way sync
Changes in Adyen or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Accounting and finance ⇄ CRM
Adyen to Gorgias integration — real-time, two-way sync
Keep Adyen and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Adyen and Gorgias
Sync customers, invoices, and payment status between Adyen and Gorgias in real time, so sales sees the money and finance sees the relationship.
Finance and sales describe the same customers in different systems. Gorgias knows the relationship: who the contacts are and what is in motion with the account. Adyen knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Settlement Detail Reports, Payments, Modifications (Captures, Refunds, Cancels), Payment Links in Adyen to Satisfaction surveys, Events, Custom fields, Tickets in Gorgias with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Common use cases
- 01 Trigger a capture, refund, or cancel on an Adyen payment when an order's state changes in a CRM, OMS, or ERP, and write the returned pspReference and status back onto the record.
- 02 Create Adyen Payment Links from an invoicing or billing system and sync each link's paid or expired status back so accounts receivable sees payment without opening the Customer Area.
- 03 Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
- 04 Push order, subscription, and shipping data from a production database into Gorgias customer profiles so agents see context without switching tools.
Common sync patterns
Billing detail changes flow back
When a contact or address is corrected in Gorgias, Adyen gets the update before the next invoice goes out.
Collections with context
Finance sees the account owner and relationship history from Gorgias when chasing a balance, and sales sees that the chase is happening.
Where Gorgias tracks deals: closed-won creates the finance record
A won opportunity creates or updates the customer in Adyen with the right billing details, so invoicing starts without re-keying.
What you can sync between Adyen and Gorgias
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Adyen objects | Gorgias objects | How this pairing syncs | |
|---|---|---|---|
| Merchant Accounts Company and merchant account entities in the Management API; read and updated to keep account configuration, payment-method settings, and capabilities aligned with internal systems. | Satisfaction surveys CSAT responses synced out for support quality reporting. | Merchant Accounts is specific to Adyen and Satisfaction surveys to Gorgias — each maps to any object or custom field on the other side. | |
| Stores Physical and online store entities under a merchant account (Management API); full CRUD, so new locations and their payment-method configuration can be provisioned from an internal admin source. | Events Activity records useful for auditing what happened on a ticket. | Stores is specific to Adyen and Events to Gorgias — each maps to any object or custom field on the other side. | |
| Users and API Credentials Customer Area users and API-credential objects managed via the Management API; created, updated, and deprovisioned to keep Adyen access aligned with an IdP or HR source. | Custom fields Extend tickets with brand-specific attributes. | Users and API Credentials is specific to Adyen and Custom fields to Gorgias — each maps to any object or custom field on the other side. | |
| Webhook Configurations Per-company or per-merchant webhook subscriptions (Management API); created, listed, and updated to control which events Adyen sends and to which endpoint and HMAC key. | Tickets The central support object, aggregating a conversation across channels. | Webhook Configurations is specific to Adyen and Tickets to Gorgias — each maps to any object or custom field on the other side. | |
| Settlement Detail Reports Downloadable reports of settled transactions, fees, and payouts per merchant account; read-only, delivered when a report webhook fires, and loaded for finance reconciliation. | Messages Individual inbound and outbound messages attached to a ticket. | Settlement Detail Reports is specific to Adyen and Messages to Gorgias — each maps to any object or custom field on the other side. | |
| Payments Checkout API payment requests and results (/payments); created to authorize a card, wallet, or local payment, and retrieved by pspReference. Final state arrives asynchronously via the AUTHORISATION webhook. | Customers Unified shopper profiles that merge identities across connected stores. | Payments is specific to Adyen and Customers to Gorgias — each maps to any object or custom field on the other side. |
How changes propagate between Adyen and Gorgias
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Adyen Gorgias Sub-second propagation
DetectionAdyen notifies Stacksync of record changes through webhook events. Standard webhooks for payment events (AUTHORISATION, CAPTURE, REFUND, CHARGEBACK, and more) plus Management, Balance Platform, and report webhooks.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Gorgias Adyen Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Adyen through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Adyen: Adyen does not publish fixed numeric rate limits; excessive requests return HTTP 429, and the Management API reports 'too many requests' in the error detail. Adyen recommends exponential backoff, and no rate-limit response headers are documented.
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
What ships with Adyen ⇄ Gorgias
Connect Adyen and Gorgias for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Adyen–Gorgias connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Adyen or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Adyen or Gorgias record.
Observability
Monitoring
Track your Adyen ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Adyen and Gorgias.
How the Adyen and Gorgias connectors work
Adyen
- Integration surface
- REST APIs on adyen.com - Checkout (/checkout/v71), Management (/v3), Balance Platform / Configuration, Transfers, Payouts, and Reports, with standard webhooks for events
- Authentication
- API key in the X-API-Key header per web service or Balance Platform user (primary for Checkout, Management, and Balance Platform); Basic auth for classic web-service users; OAuth 2.0 for partner integrations; client keys are client-side only
- Change detection
- Standard webhooks for payment events (AUTHORISATION, CAPTURE, REFUND, CHARGEBACK, and more) plus Management, Balance Platform, and report webhooks; all HMAC-signed and acknowledged with a 2xx within about 10 seconds. No database-style CDC; historical transactions come from Settlement Detail Reports
- Capabilities
- read · write · webhooks
- Rate limits
- Adyen does not publish fixed numeric rate limits; excessive requests return HTTP 429, and the Management API reports 'too many requests' in the error detail. Adyen recommends exponential backoff, and no rate-limit response headers are documented.
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
How it works
How to connect Adyen to Gorgias — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Adyen and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Adyen
connected
Gorgias
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Adyen and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Adyen ⇄ GorgiasCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Adyen GorgiasCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Adyen and Gorgias integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Adyen and Gorgias: authenticate both systems, choose the objects to sync (such as Adyen's Merchant Accounts and Stores), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Adyen and Gorgias. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Adyen: Standard webhooks for payment events (AUTHORISATION, CAPTURE, REFUND, CHARGEBACK, and more) plus Management, Balance Platform, and report webhooks; all HMAC-signed and acknowledged with a 2xx within about 10 seconds. No database-style CDC; historical transactions come from Settlement Detail Reports. On Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Adyen side: Settlement Detail Reports, Payments, Modifications (Captures, Refunds, Cancels), Payment Links, plus custom fields where Adyen exposes them. On the Gorgias side: Satisfaction surveys, Events, Custom fields, Tickets. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Adyen and Gorgias: Billing detail changes flow back; Collections with context; Where Gorgias tracks deals: closed-won creates the finance record. When a contact or address is corrected in Gorgias, Adyen gets the update before the next invoice goes out.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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