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Human resources ⇄ CRM

Ukg Pro to Zoho SalesIQ integration — real-time, two-way sync

Keep Ukg Pro and Zoho SalesIQ in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Ukg Pro and Zoho SalesIQ

Keep the people who own accounts in Zoho SalesIQ in step with the workforce records in Ukg Pro, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Zoho SalesIQ runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Ukg Pro. Ukg Pro is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Visitors, Conversations, Contacts (People), Companies in Zoho SalesIQ with Configuration Setup (Code Tables), Time & Attendance (UTA), Employee (Person Details), Employment Details in Ukg Pro field by field, in real time, and in both directions. You decide which system owns which fields, so Ukg Pro stays authoritative on roles and org structure while Zoho SalesIQ keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Mirror conversation and operator metrics to a warehouse for support and sales analytics.
  • 02 Sync SalesIQ conversations and visitor details into a CRM so reps see chat history on the contact record.
  • 03 Push new hires (Employee, Employment, Job) into an ERP, IdP, or app database when onboarding completes so account, cost-center, and payroll setup fire on hire instead of manual report exports.
  • 04 Replicate Compensation and pay-statement / earnings history into a warehouse for headcount, labor-cost, and payroll reporting without manual BI exports.

Common sync patterns

One directory of people

A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.

Where Ukg Pro tracks people the business also engages: contacts stay in sync

A person recorded in Ukg Pro, such as a candidate or applicant, can create or update the matching contact in Zoho SalesIQ, so relationship history and outreach are not rebuilt from scratch when the same individual appears in both.

New team members provisioned when they are hired

When Ukg Pro records a new hire, a matching user or owner is created in Zoho SalesIQ, so a new rep can start working accounts without waiting on a manual setup ticket.

What you can sync between Ukg Pro and Zoho SalesIQ

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Ukg Pro objects Zoho SalesIQ objects How this pairing syncs
Time & Attendance (UTA) Timekeeping and worked-hours data exposed by the UTA services; synced into scheduling, payroll, or workforce-analytics databases. Contacts (People) Visitor records promoted with identified contact details. Time & Attendance (UTA) is specific to Ukg Pro and Contacts (People) to Zoho SalesIQ — each maps to any object or custom field on the other side.
Employee (Person Details) Core worker record with demographics and identifiers; read by listing employee IDs then fetching each profile, and created on hire via the personnel/onboarding endpoints. Companies Account-level grouping of identified visitors and contacts. Employee (Person Details) is specific to Ukg Pro and Companies to Zoho SalesIQ — each maps to any object or custom field on the other side.
Employment Details Employment status, hire and service dates, and company assignment; the record that drives active/terminated state for provisioning downstream. Operators Agent accounts used for assignment mapping and performance reporting. Employment Details is specific to Ukg Pro and Operators to Zoho SalesIQ — each maps to any object or custom field on the other side.
Job / Position History Effective-dated job, position, department, supervisor, location, and cost center; the most-synced record for org charts, provisioning, and analytics. Departments Routing units that group operators, relevant when syncing ownership. Job / Position History is specific to Ukg Pro and Departments to Zoho SalesIQ — each maps to any object or custom field on the other side.
Compensation Details Effective-dated pay rate and salary; usually read into a warehouse for comp reporting and writable as new dated changes through the compensation endpoints. Articles Knowledge-base articles served in chat, referenced in conversation data. Compensation Details is specific to Ukg Pro and Articles to Zoho SalesIQ — each maps to any object or custom field on the other side.
Payroll (Pay Statements, Direct Deposit, Earnings) Pay statements, direct-deposit accounts, and earnings history; read-only pay data replicated into finance and warehouse systems for labor-cost reporting. Visitors Tracked website visitors with attributes and on-site behavior, the raw material for lead syncs. Payroll (Pay Statements, Direct Deposit, Earnings) is specific to Ukg Pro and Visitors to Zoho SalesIQ — each maps to any object or custom field on the other side.

How changes propagate between Ukg Pro and Zoho SalesIQ

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Ukg Pro Zoho SalesIQ Sub-second propagation

DetectionUkg Pro notifies Stacksync of record changes through webhook events. No CDC stream.

DeliveryEach detected change is written to Zoho SalesIQ through its API, with automatic retries and rate-limit backoff.

Zoho SalesIQ Ukg Pro Sub-second propagation

DetectionZoho SalesIQ notifies Stacksync of record changes through webhook events. Webhooks for chat and visitor lifecycle events.

DeliveryEach detected change is written to Ukg Pro through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Ukg Pro: An API gateway throttles calls per client over a rolling window (typically per minute); UKG does not publish exact numeric thresholds. Exceeding the limit returns HTTP 429, and UKG recommends a roughly one-second looping backoff before resuming (a Retry-After header is not yet standard). Reads are offset-paginated.
  • Zoho SalesIQ: Subject to Zoho's per-plan API rate limits.
What ships with Ukg Pro ⇄ Zoho SalesIQ

Connect Ukg Pro and Zoho SalesIQ for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Ukg Pro–Zoho SalesIQ connection.

Real-time

Two-way sync

Changes in Ukg Pro or Zoho SalesIQ instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Ukg Pro or Zoho SalesIQ data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Ukg Pro or Zoho SalesIQ record.

Observability

Monitoring

Track your Ukg Pro ⇄ Zoho SalesIQ sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Ukg Pro and Zoho SalesIQ.

How the Ukg Pro and Zoho SalesIQ connectors work

Ukg Pro

Integration surface
REST API (UKG Pro HCM REST services) with separate Onboarding and Recruiting REST APIs, plus legacy SOAP-based UKG Pro Web Services
Authentication
Core HCM REST APIs use HTTP Basic authentication with a dedicated web service account, plus a Customer API Key and a User API Key sent as headers (found under System Configuration > Security > Service Account Administration); the Onboarding and Recruiting REST APIs instead require a bearer Authorization Token from the token endpoint.
Change detection
No CDC stream. UKG Pro publishes Pro HCM Webhook Events for changes such as new hire, employee and job detail changes, termination, and PTO, which Stacksync subscribes to for near-real-time triggers; bulk and historical loads use paged reads with each service's modified-since filters.
Capabilities
read · write · webhooks
Rate limits
An API gateway throttles calls per client over a rolling window (typically per minute); UKG does not publish exact numeric thresholds. Exceeding the limit returns HTTP 429, and UKG recommends a roughly one-second looping backoff before resuming (a Retry-After header is not yet standard). Reads are offset-paginated.
Ukg Pro setup guide

Zoho SalesIQ

Integration surface
REST API
Authentication
OAuth 2.0 via Zoho Accounts
Change detection
Webhooks for chat and visitor lifecycle events; polling otherwise
Capabilities
read · write · webhooks
Rate limits
Subject to Zoho's per-plan API rate limits.
How it works

How to connect Ukg Pro to Zoho SalesIQ — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Ukg Pro and Zoho SalesIQ with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Ukg Pro connected
    Zoho SalesIQ connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Ukg Pro and Zoho SalesIQ objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Ukg Pro ⇄ Zoho SalesIQ
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Ukg Pro Zoho SalesIQ
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Ukg Pro and Zoho SalesIQ integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 502 integrations available for Ukg Pro and Zoho SalesIQ.

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