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CRM ⇄ Accounting and finance

Twenty CRM to Zuora integration — real-time, two-way sync

Keep Twenty CRM and Zuora in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Twenty CRM and Zuora

Sync customers, invoices, and payment status between Zuora and Twenty CRM in real time, so sales sees the money and finance sees the relationship.

Finance and sales describe the same customers in different systems. Twenty CRM knows the relationship: who the contacts are and what is in motion with the account. Zuora knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.

Stacksync links Payment, Usage, Order and Amendment, Account (Billing Account) in Zuora to Workspace Members, People, Companies, Opportunities in Twenty CRM with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.

Common use cases

  • 01 Stream metered Usage records from a warehouse or metering pipeline into Zuora so consumption-based charges are rated on the correct Rate Plan.
  • 02 Two-way sync of Accounts and Subscriptions with an operational Postgres database so product and finance teams read billing state in SQL while changes flow back into Zuora.
  • 03 Two-way sync of People and Companies between Twenty and a production Postgres database so engineers can query CRM data with SQL.
  • 04 Push product usage or billing data from a warehouse into Twenty custom fields to give reps account context.

Common sync patterns

Collections with context

Finance sees the account owner and relationship history from Twenty CRM when chasing a balance, and sales sees that the chase is happening.

Where Twenty CRM tracks deals: closed-won creates the finance record

A won opportunity creates or updates the customer in Zuora with the right billing details, so invoicing starts without re-keying.

Payment status on the account

Invoice and payment status from Zuora appears on the account in Twenty CRM, so reps see overdue balances before they promise the next order.

What you can sync between Twenty CRM and Zuora

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Twenty CRM objects Zuora objects How this pairing syncs
Workspace Members User accounts used for record ownership and assignment mapping. Product and Product Rate Plan (Product Catalog) The catalog of sellable products and their pricing; usually mastered elsewhere and written into Zuora, or read to map subscription charges. Workspace Members is specific to Twenty CRM and Product and Product Rate Plan (Product Catalog) to Zuora — each maps to any object or custom field on the other side.
People Individual contact records with emails, phones, and company links; a core target for contact syncs. Invoice Billing documents generated from rate plan charges and order line items; typically read out into an ERP or GL for revenue recognition and reconciliation. People is specific to Twenty CRM and Invoice to Zuora — each maps to any object or custom field on the other side.
Companies Account-level records that group people and opportunities. Payment Payment and refund transactions applied against invoices; read for cash application, dunning, and reconciliation reporting in the warehouse. Companies is specific to Twenty CRM and Payment to Zuora — each maps to any object or custom field on the other side.
Opportunities Deal records tracked through pipeline stages, synced for forecasting. Usage Metered consumption records; written into Zuora from a metering or warehouse pipeline so consumption-based charges are rated and invoiced. Opportunities is specific to Twenty CRM and Usage to Zuora — each maps to any object or custom field on the other side.
Tasks To-dos linked to people, companies, or deals. Order and Amendment Records of subscription create and change actions; written to Zuora to drive quote-to-cash and read for subscription change history. Tasks is specific to Twenty CRM and Order and Amendment to Zuora — each maps to any object or custom field on the other side.
Notes Free-form notes attached to records, useful for mirroring activity from other tools. Account (Billing Account) The customer billing entity holding contacts, payment methods, and billing settings; synced two-way as the parent record most other Zuora objects hang off. Notes is specific to Twenty CRM and Account (Billing Account) to Zuora — each maps to any object or custom field on the other side.

How changes propagate between Twenty CRM and Zuora

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Twenty CRM Zuora Sub-second propagation

DetectionTwenty CRM notifies Stacksync of record changes through webhook events. Webhooks on record create, update, and delete events, or polling on record update timestamps.

DeliveryEach detected change is written to Zuora through its API, with automatic retries and rate-limit backoff.

Zuora Twenty CRM Sub-second propagation

DetectionZuora notifies Stacksync of record changes through webhook events. Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for.

DeliveryEach detected change is written to Twenty CRM through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Twenty CRM: Subject to the platform's API rate limits; self-hosted deployments control their own limits.
  • Zuora: Concurrency limits: 40 concurrent requests by default, 80 for Object Queries, 200 for high-volume operations (doubled for Performance Booster); HTTP 429 on breach with exponential backoff; OAuth token endpoint is not bound by the limit.
What ships with Twenty CRM ⇄ Zuora

Connect Twenty CRM and Zuora for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Twenty CRM–Zuora connection.

Real-time

Two-way sync

Changes in Twenty CRM or Zuora instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Twenty CRM or Zuora data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Twenty CRM or Zuora record.

Observability

Monitoring

Track your Twenty CRM ⇄ Zuora sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Twenty CRM and Zuora.

How the Twenty CRM and Zuora connectors work

Twenty CRM

Integration surface
GraphQL and REST APIs
Authentication
API key
Change detection
Webhooks on record create, update, and delete events, or polling on record update timestamps
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; self-hosted deployments control their own limits.

Zuora

Integration surface
REST API (v1) with Object Query, Data Query, and AQuA bulk export; legacy SOAP API also available
Authentication
OAuth 2.0 client credentials (bearer token, 3600s expiry); access is governed by the Zuora role of the OAuth client's associated user, with no granular scopes
Change detection
Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for event-driven changes
Capabilities
read · write · webhooks
Rate limits
Concurrency limits: 40 concurrent requests by default, 80 for Object Queries, 200 for high-volume operations (doubled for Performance Booster); HTTP 429 on breach with exponential backoff; OAuth token endpoint is not bound by the limit.
How it works

How to connect Twenty CRM to Zuora — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Twenty CRM and Zuora with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Twenty CRM connected
    Zuora connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Twenty CRM and Zuora objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Twenty CRM ⇄ Zuora
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Twenty CRM Zuora
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Twenty CRM and Zuora integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 430 integrations available for Twenty CRM and Zuora.

Popular · 8 of 430
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