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ERP ⇄ Human resources

TikTok Shop to Ukg Pro integration — real-time, two-way sync

Keep TikTok Shop and Ukg Pro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect TikTok Shop and Ukg Pro

Sync the workers, org structure, and cost centers that TikTok Shop and Ukg Pro share in real time, so the people Ukg Pro manages stay current in the system that runs finance and operations.

Ukg Pro is the system of record for people: who was hired, which department and location they sit in, who they report to, and how they are paid. TikTok Shop runs finance and operations, and much of what it does depends on that same information, from booking labor cost to approving an expense report to staffing a project. Where the two are bridged by re-keying or an overnight file, each side spends the day out of step, with new hires missing from the systems they need and leavers still active where they should not be.

Stacksync syncs Inventory, Returns and refunds, Promotions, Shops in TikTok Shop with Terminations, Configuration Setup (Code Tables), Time & Attendance (UTA), Employee (Person Details) in Ukg Pro field by field, in real time, and in both directions. You decide which system owns which fields, so the people side stays authoritative for worker data while TikTok Shop keeps its own accounting and operational detail, and every change made in one is reflected in the other within seconds instead of at the next batch run.

Common use cases

  • 01 Sync TikTok Shop orders into an ERP or order management system so fulfillment starts without manual export
  • 02 Push inventory levels from the warehouse or ERP to TikTok Shop to prevent overselling on live and video commerce
  • 03 Two-way sync of Employee and Job Details (position, department, supervisor, location, cost center) into Postgres so provisioning, internal apps, and analytics read current worker and org data in SQL while HR edits in UKG Pro.
  • 04 Push new hires (Employee, Employment, Job) into an ERP, IdP, or app database when onboarding completes so account, cost-center, and payroll setup fire on hire instead of manual report exports.

Common sync patterns

Reporting lines drive approvals

Manager and reporting-hierarchy changes in Ukg Pro keep expense and purchase approval chains in TikTok Shop pointed at the right people.

Where Ukg Pro runs payroll: labor cost in the books

Pay and compensation data from Ukg Pro posts into TikTok Shop as labor cost, so finance sees workforce spend without re-entering it by hand.

Where Ukg Pro is the worker system of record: one employee master

When a worker is hired, moved, or offboarded in Ukg Pro, the matching employee record in TikTok Shop is created, updated, or deactivated, so the business system reflects the workforce as it actually is.

What you can sync between TikTok Shop and Ukg Pro

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

TikTok Shop objects Ukg Pro objects How this pairing syncs
Inventory Stock quantities per SKU, updated from the warehouse or ERP to prevent oversells. Configuration Setup (Code Tables) Reference data such as jobs, locations, positions, earnings, and deduction codes; used to resolve and validate field values when mapping records during sync. Inventory is specific to TikTok Shop and Configuration Setup (Code Tables) to Ukg Pro — each maps to any object or custom field on the other side.
Returns and refunds After-sale records reconciled into finance and support systems. Time & Attendance (UTA) Timekeeping and worked-hours data exposed by the UTA services; synced into scheduling, payroll, or workforce-analytics databases. Returns and refunds is specific to TikTok Shop and Time & Attendance (UTA) to Ukg Pro — each maps to any object or custom field on the other side.
Promotions Discount campaigns that affect order pricing and settlement reconciliation. Employee (Person Details) Core worker record with demographics and identifiers; read by listing employee IDs then fetching each profile, and created on hire via the personnel/onboarding endpoints. Promotions is specific to TikTok Shop and Employee (Person Details) to Ukg Pro — each maps to any object or custom field on the other side.
Shops The seller storefront; API access is authorized and scoped per shop. Employment Details Employment status, hire and service dates, and company assignment; the record that drives active/terminated state for provisioning downstream. Shops is specific to TikTok Shop and Employment Details to Ukg Pro — each maps to any object or custom field on the other side.
Products Listings synced from a PIM or ERP catalog, subject to platform review. Job / Position History Effective-dated job, position, department, supervisor, location, and cost center; the most-synced record for org charts, provisioning, and analytics. Products is specific to TikTok Shop and Job / Position History to Ukg Pro — each maps to any object or custom field on the other side.
SKUs The purchasable variants under a product; inventory and price live at this level. Compensation Details Effective-dated pay rate and salary; usually read into a warehouse for comp reporting and writable as new dated changes through the compensation endpoints. SKUs is specific to TikTok Shop and Compensation Details to Ukg Pro — each maps to any object or custom field on the other side.

How changes propagate between TikTok Shop and Ukg Pro

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

TikTok Shop Ukg Pro Sub-second propagation

DetectionTikTok Shop notifies Stacksync of record changes through webhook events. Webhook push notifications for order and product status changes, with polling for reconciliation.

DeliveryEach detected change is written to Ukg Pro through its API, with automatic retries and rate-limit backoff.

Ukg Pro TikTok Shop Sub-second propagation

DetectionUkg Pro notifies Stacksync of record changes through webhook events. No CDC stream.

DeliveryEach detected change is written to TikTok Shop through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • TikTok Shop: Subject to the platform's per-app API rate limits.
  • Ukg Pro: An API gateway throttles calls per client over a rolling window (typically per minute); UKG does not publish exact numeric thresholds. Exceeding the limit returns HTTP 429, and UKG recommends a roughly one-second looping backoff before resuming (a Retry-After header is not yet standard). Reads are offset-paginated.
What ships with TikTok Shop ⇄ Ukg Pro

Connect TikTok Shop and Ukg Pro for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every TikTok Shop–Ukg Pro connection.

Real-time

Two-way sync

Changes in TikTok Shop or Ukg Pro instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever TikTok Shop or Ukg Pro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single TikTok Shop or Ukg Pro record.

Observability

Monitoring

Track your TikTok Shop ⇄ Ukg Pro sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between TikTok Shop and Ukg Pro.

How the TikTok Shop and Ukg Pro connectors work

TikTok Shop

Integration surface
REST API (TikTok Shop Open Platform)
Authentication
App key and secret with shop-scoped access tokens; requests carry a signature
Change detection
Webhook push notifications for order and product status changes, with polling for reconciliation
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's per-app API rate limits

Ukg Pro

Integration surface
REST API (UKG Pro HCM REST services) with separate Onboarding and Recruiting REST APIs, plus legacy SOAP-based UKG Pro Web Services
Authentication
Core HCM REST APIs use HTTP Basic authentication with a dedicated web service account, plus a Customer API Key and a User API Key sent as headers (found under System Configuration > Security > Service Account Administration); the Onboarding and Recruiting REST APIs instead require a bearer Authorization Token from the token endpoint.
Change detection
No CDC stream. UKG Pro publishes Pro HCM Webhook Events for changes such as new hire, employee and job detail changes, termination, and PTO, which Stacksync subscribes to for near-real-time triggers; bulk and historical loads use paged reads with each service's modified-since filters.
Capabilities
read · write · webhooks
Rate limits
An API gateway throttles calls per client over a rolling window (typically per minute); UKG does not publish exact numeric thresholds. Exceeding the limit returns HTTP 429, and UKG recommends a roughly one-second looping backoff before resuming (a Retry-After header is not yet standard). Reads are offset-paginated.
Ukg Pro setup guide
How it works

How to connect TikTok Shop to Ukg Pro — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate TikTok Shop and Ukg Pro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    TikTok Shop connected
    Ukg Pro connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the TikTok Shop and Ukg Pro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · TikTok Shop ⇄ Ukg Pro
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    TikTok Shop Ukg Pro
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

TikTok Shop and Ukg Pro integration FAQ

SECURITY

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As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

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