Real-time
Two-way sync
Changes in Sysaid or Syspro instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ ERP
Sysaid to Syspro integration — real-time, two-way sync
Keep Sysaid and Syspro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Celigo
Why teams connect Sysaid and Syspro
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Sysaid and Syspro.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Sysaid is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Problems, Changes, Users, Assets in Sysaid with Jobs (work orders), Bills of materials, AR invoices, GL journals in Syspro bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Mirror Assets and Configuration Items with an external CMDB or asset database so inventory and ticket linkage share one source of truth.
- 02 Stream Service Records into a warehouse for SLA, backlog, and MTTR reporting without manual CSV exports.
- 03 Keep inventory balances and item masters aligned between SYSPRO and a WMS or storefront
- 04 Mirror customers and AR invoices into a CRM so sales sees credit and billing status on the account
Common sync patterns
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Sysaid faces customers and Syspro carries account records
Order, invoice, or account status from Syspro appears alongside the customer in Sysaid, so front-line teams answer from live data.
Where Syspro is the HR or people system of record
Worker and organization data from Syspro stays current in Sysaid, so the tools people use daily reflect the org as it actually is.
What you can sync between Sysaid and Syspro
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Sysaid objects | Syspro objects | How this pairing syncs | |
|---|---|---|---|
| Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. | GL journals Financial postings extracted for consolidation and analytics. | Service Requests is specific to Sysaid and GL journals to Syspro — each maps to any object or custom field on the other side. | |
| Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. | Warehouses Stocking locations that scope inventory balances. | Problems is specific to Sysaid and Warehouses to Syspro — each maps to any object or custom field on the other side. | |
| Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. | Customers AR customer master records matched against CRM accounts. | Changes is specific to Sysaid and Customers to Syspro — each maps to any object or custom field on the other side. | |
| Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. | Suppliers AP supplier records synced with procurement and payment systems. | Users is specific to Sysaid and Suppliers to Syspro — each maps to any object or custom field on the other side. | |
| Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. | Inventory items The stock master, kept aligned with WMS and e-commerce catalogs. | Assets is specific to Sysaid and Inventory items to Syspro — each maps to any object or custom field on the other side. | |
| Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. | Sales orders Orders written in from storefronts and CRMs, with status read back out. | Configuration Items (CIs) is specific to Sysaid and Sales orders to Syspro — each maps to any object or custom field on the other side. |
How changes propagate between Sysaid and Syspro
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Sysaid Syspro Sub-second propagation
DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.
DeliveryEach detected change is written to Syspro through its API, with automatic retries and rate-limit backoff.
Syspro Sysaid Interval-based propagation
DetectionStacksync polls Syspro for changes on an incremental schedule, reading only records changed since the previous pass. Polling.
DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
- Syspro: Throughput depends on the customer's server sizing; many deployments are on-premise.
What ships with Sysaid ⇄ Syspro
Connect Sysaid and Syspro for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Sysaid–Syspro connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Sysaid or Syspro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Sysaid or Syspro record.
Observability
Monitoring
Track your Sysaid ⇄ Syspro sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Sysaid and Syspro.
How the Sysaid and Syspro connectors work
Sysaid
- Integration surface
- REST API (JSON)
- Authentication
- Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
- Change detection
- Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
Syspro
- Integration surface
- e.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8
- Authentication
- SYSPRO operator credentials exchanged for a session token
- Change detection
- Polling; the ERP does not expose a change feed to external consumers
- Capabilities
- read · write
- Rate limits
- Throughput depends on the customer's server sizing; many deployments are on-premise
How it works
How to connect Sysaid to Syspro — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Sysaid and Syspro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Sysaid
connected
Syspro
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Sysaid and Syspro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Sysaid ⇄ SysproCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Sysaid SysproCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Sysaid and Syspro integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Sysaid and Syspro: authenticate both systems, choose the objects to sync (such as Sysaid's Service Requests and Problems), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Sysaid and Syspro. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Sysaid: Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte. On Syspro: Polling; the ERP does not expose a change feed to external consumers. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Sysaid side: Problems, Changes, Users, Assets, plus custom fields where Sysaid exposes them. On the Syspro side: Jobs (work orders), Bills of materials, AR invoices, GL journals. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Sysaid and Syspro: Master data corrections travel; Where Sysaid faces customers and Syspro carries account records; Where Syspro is the HR or people system of record. A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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