Real-time
Two-way sync
Changes in Shipwire or Zuora instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ Accounting and finance
Shipwire to Zuora integration — real-time, two-way sync
Keep Shipwire and Zuora in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Shipwire and Zuora
Turn every Shipwire order into clean revenue: Zuora and Shipwire keep customers, orders, and payment status aligned in real time, in both directions.
Shipwire runs the storefront — the catalog, the orders, and the buyers placing them. Zuora records the money behind those orders — invoices, revenue, payments, and the ledger the business closes on. The overlap is every customer, order, and product both sides need to agree on, and when that overlap is bridged by CSV export or an overnight batch, finance reconciles against stale numbers while the store quotes prices or stock the books no longer recognize.
Stacksync syncs Usage, Order and Amendment, Account (Billing Account), Subscription in Zuora with Purchase Orders, Trackings, Rates, Orders in Shipwire field by field, in real time, and in both directions. You decide which system owns which fields — an order's totals from Shipwire, its paid-or-overdue state from Zuora — and Stacksync keeps every copy consistent and resolves conflicts by the rules you set.
The result is one shared record of who bought what and whether it has been paid, so the storefront, support, and the finance team all read from the same current data instead of re-keying it between systems.
Common use cases
- 01 Two-way sync of Accounts and Subscriptions with an operational Postgres database so product and finance teams read billing state in SQL while changes flow back into Zuora.
- 02 Master the Product Catalog (Products and Product Rate Plans) in a database or PIM and write pricing changes into Zuora.
- 03 Pull Returns and tracking.delivered events into a support or analytics database for reverse-logistics and delivery-SLA reporting.
- 04 Two-way sync Orders between a storefront or ERP database and Shipwire so new orders create fulfillment requests and Stacksync writes Trackings and status (processed, submitted, delivered) back.
Common sync patterns
Refunds and credits reconcile
Refunds, cancellations, and credit notes raised in either system update the corresponding record in the other, keeping balances honest on both sides.
Where Shipwire originates orders: sales flow into the books
A new or updated order in Shipwire creates or updates the matching invoice or revenue record in Zuora, so billing and reporting start without re-entry.
Where Zuora is the money system of record: payment status on the order
Paid, overdue, and refunded state from Zuora lands on the order or account in Shipwire, so the store and support see what has actually been collected.
What you can sync between Shipwire and Zuora
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Shipwire objects | Zuora objects | How this pairing syncs | |
|---|---|---|---|
| Receivings Inbound advance ship notices (ASNs) from suppliers; created and updated via API and reconciled against Purchase Orders as inventory arrives at a warehouse. | Subscription Recurring or usage-based subscription tied to an Account; read for revenue state and written when provisioning or changing plans from a CRM or app. | Receivings is specific to Shipwire and Subscription to Zuora — each maps to any object or custom field on the other side. | |
| Returns Return orders raised against existing Orders; created via API and read back into support or analytics systems for reverse-logistics tracking. | Rate Plan and Rate Plan Charge The priced components inside a Subscription; synced so charge amounts, quantities, and effective dates stay aligned with the source system. | Returns is specific to Shipwire and Rate Plan and Rate Plan Charge to Zuora — each maps to any object or custom field on the other side. | |
| Purchase Orders B2B orders with retailer-specific routing and compliance fields; managed via API alongside receivings for wholesale and marketplace fulfillment. | Product and Product Rate Plan (Product Catalog) The catalog of sellable products and their pricing; usually mastered elsewhere and written into Zuora, or read to map subscription charges. | Purchase Orders is specific to Shipwire and Product and Product Rate Plan (Product Catalog) to Zuora — each maps to any object or custom field on the other side. | |
| Trackings Shipment tracking numbers and carrier status returned as an Order subresource and surfaced through tracking.created, tracking.updated, and tracking.delivered webhook topics. | Invoice Billing documents generated from rate plan charges and order line items; typically read out into an ERP or GL for revenue recognition and reconciliation. | Trackings is specific to Shipwire and Invoice to Zuora — each maps to any object or custom field on the other side. | |
| Rates Shipping cost quotes for a cart or order; read-only, called at checkout time to estimate carrier costs rather than synced as stored records. | Payment Payment and refund transactions applied against invoices; read for cash application, dunning, and reconciliation reporting in the warehouse. | Rates is specific to Shipwire and Payment to Zuora — each maps to any object or custom field on the other side. | |
| Orders B2C fulfillment orders (create, update, cancel, get) with item, hold, routing, and tracking subresources; typically written from a storefront or ERP and synced back with status and trackings. | Usage Metered consumption records; written into Zuora from a metering or warehouse pipeline so consumption-based charges are rated and invoiced. | Orders is specific to Shipwire and Usage to Zuora — each maps to any object or custom field on the other side. |
How changes propagate between Shipwire and Zuora
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Shipwire Zuora Sub-second propagation
DetectionShipwire notifies Stacksync of record changes through webhook events. Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics.
DeliveryEach detected change is written to Zuora through its API, with automatic retries and rate-limit backoff.
Zuora Shipwire Sub-second propagation
DetectionZuora notifies Stacksync of record changes through webhook events. Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for.
DeliveryEach detected change is written to Shipwire through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Shipwire: No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
- Zuora: Concurrency limits: 40 concurrent requests by default, 80 for Object Queries, 200 for high-volume operations (doubled for Performance Booster); HTTP 429 on breach with exponential backoff; OAuth token endpoint is not bound by the limit.
What ships with Shipwire ⇄ Zuora
Connect Shipwire and Zuora for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Shipwire–Zuora connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Shipwire or Zuora data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Shipwire or Zuora record.
Observability
Monitoring
Track your Shipwire ⇄ Zuora sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Shipwire and Zuora.
How the Shipwire and Zuora connectors work
Shipwire
- Integration surface
- REST API (v3)
- Authentication
- Bearer token sent as `Authorization: ShipwireKey <token>`; up to two keys are generated per account on the Users and Roles page, refreshable/expirable, over HTTPS only (separate sandbox at api.beta.shipwire.com)
- Change detection
- Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream)
- Capabilities
- read · write · webhooks
- Rate limits
- No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
Zuora
- Integration surface
- REST API (v1) with Object Query, Data Query, and AQuA bulk export; legacy SOAP API also available
- Authentication
- OAuth 2.0 client credentials (bearer token, 3600s expiry); access is governed by the Zuora role of the OAuth client's associated user, with no granular scopes
- Change detection
- Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for event-driven changes
- Capabilities
- read · write · webhooks
- Rate limits
- Concurrency limits: 40 concurrent requests by default, 80 for Object Queries, 200 for high-volume operations (doubled for Performance Booster); HTTP 429 on breach with exponential backoff; OAuth token endpoint is not bound by the limit.
How it works
How to connect Shipwire to Zuora — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Shipwire and Zuora with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Shipwire
connected
Zuora
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Shipwire and Zuora objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Shipwire ⇄ ZuoraCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Shipwire ZuoraCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Shipwire and Zuora integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Shipwire and Zuora: authenticate both systems, choose the objects to sync (such as Shipwire's Receivings and Returns), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Shipwire and Zuora records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Shipwire and Zuora connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Shipwire–Zuora integration in-house.
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Yes — Stacksync ships production-grade connectors for both Shipwire and Zuora. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Shipwire: Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream). On Zuora: Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for event-driven changes. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Zuora side: Usage, Order and Amendment, Account (Billing Account), Subscription, plus custom fields where Zuora exposes them. On the Shipwire side: Purchase Orders, Trackings, Rates, Orders. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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