Customer sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Customer or Business Partners record needs a defined result in the other system.
- Start with Rillet Customer and SAP Business Partners. Use the record-matching and field-ownership rules from your mapping worksheet.
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Sales order process handoff
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Invoice or Sales Orders record needs a defined result in the other system.
- Start with Rillet Invoice and SAP Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
- Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
Journal or ledger entry sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Journal Entry or GL Accounts and Journal Entries record needs a defined result in the other system.
- Start with Rillet Journal Entry and SAP GL Accounts and Journal Entries. Use the record-matching and field-ownership rules from your mapping worksheet.
- Resolve chart-of-account, currency, entity, and dimension references before lines.
- Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Verify balanced debits and credits, dimension requirements, and rejection for a closed period.
If it fails: Reconcile posting status and use the finance-approved reversal or adjustment process instead of replaying a posted entry.
Reconcile Rillet business records with SAP
This is an evaluation scenario; connector and operation support require confirmation.
Starting event: A finance-owned record in Rillet needs operational visibility through Business Partners or Materials (Products).
- Select Customer or Vendor with the correct legal entity, period, and currency.
- Define a reporting relationship in SAP; do not equate customer records, ledger accounts, and posted transactions.
- Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.
Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.
If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.