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ERP / Accounting and finance · Two-way sync platform

Dynamics 365 Business Central and Rillet integration

Plan how Dynamics 365 Business Central and Rillet should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Customer sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Dynamics 365 Business Central Customers or Rillet Customer needs a defined result in the other system.

  1. Start with Dynamics 365 Business Central Customers and Rillet Customer. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve person or company type, legal entity, business role, and any billing account before transactions.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Dynamics 365 Business Central and Rillet
Dynamics 365 Business Central recordRillet recordRecord matchingField ownership
CustomersProposed record; confirm Stacksync object support.Record matchingCustomerDocumented record: Incremental: ; historical: ; delete detection:Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Sales InvoicesProposed record; confirm Stacksync object support.Record matchingInvoiceDocumented record: Incremental: ; historical: ; delete detection:Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.
Sales OrdersProposed record; confirm Stacksync object support.Business process handoffInvoiceDocumented record: Incremental: ; historical: ; delete detection:Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.Finance owns invoice posting; the order system supplies the approved commercial context.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Dynamics 365 Business Central

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Customers
  • Vendors
  • Items
  • Sales Orders
  • Sales Invoices
  • Purchase Orders
Confirm support for this record type and the direction you need.

Discuss Dynamics 365 Business Central requirements

Rillet

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Customer
  • Invoice
  • Vendor
  • Credit Memo
  • Bill
  • Journal Entry
  • Invoice Payment
  • Charge
  • Reimbursement
  • Custom Field
Incremental: ✅; historical: ✅; delete detection: ✅. Confirm field permissions and sync direction.
  • Account
Incremental: ✅; historical: ✅; delete detection: ✅ Every 1h. Confirm field permissions and sync direction.
  • Subsidiary
  • Tax Rate
  • Product
  • Contract
  • Bank Account
Incremental: ❌; historical: ✅; delete detection: ✅ Every 1h. Confirm field permissions and sync direction.
  • Bank Transaction
Incremental: ❌; historical: ✅; delete detection: ✅ Every 4h. Confirm field permissions and sync direction.

Read the Rillet connector guide

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementDynamics 365 Business CentralRillet
Integration interfaceREST API built on OData v4 (standard API v2.0), extensible with custom API pages in ALREST API (OpenAPI-specified, with production and sandbox environments)
AuthenticationConfirm the credentials, API plan, and permissions required for Dynamics 365 Business Central.API key generated in Rillet
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Historical and incremental syncs are documented by object.
Read accessConfirm with StacksyncAvailable for supported records
Write accessConfirm with StacksyncAvailable for supported records

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Dynamics 365 Business Central
Integration interface
REST API built on OData v4 (standard API v2.0), extensible with custom API pages in AL
Authentication
Confirm the credentials, API plan, and permissions required for Dynamics 365 Business Central.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Dynamics 365 Business Central account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Dynamics 365 Business Central, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Dynamics 365 Business Central and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
Rillet
Integration interface
REST API (OpenAPI-specified, with production and sandbox environments)
Authentication
API key generated in Rillet (Organization Setting -> API Access); uncheck Read Only to enable writes for two-way sync; check Read Only to prevent write-back
Change detection
Historical and incremental syncs are documented by object. Some objects have only historical sync; delete detection intervals vary.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Generate an API key in Rillet Organization Setting > API Access.
  • For two-way sync, clear the Read Only setting; use a read-only key when the integration only needs outbound data.
Limitations to check
  • Some objects have historical sync only; deletion checks for supported objects can run at different intervals.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Rillet setup guide

Prepare Dynamics 365 Business Central and Rillet access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Dynamics 365 Business Central setup checklist
  • Identify the Dynamics 365 Business Central account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Dynamics 365 Business Central, including read/write support, authentication, and initial-load limits.
Rillet setup checklist
  • Generate an API key in Rillet Organization Setting > API Access.
  • For two-way sync, clear the Read Only setting; use a read-only key when the integration only needs outbound data.

Setup guides: Authorize Rillet Connection

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Dynamics 365 Business Central and Rillet planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Record matching

Customers / Customer

Compare whether Dynamics 365 Business Central Customers and Rillet Customer describe the same customer in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 Business Central
Object support to establish
Rillet
Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Record identity
Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership
Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

  • Source customer ID
  • Person/company classification
  • Legal entity or business unit
  • Destination identity reference
Record dependencies
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

References: Rillet: Customer documentation

Record matching

Sales Invoices / Invoice

Compare whether Dynamics 365 Business Central Sales Invoices and Rillet Invoice describe the same customer invoice in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 Business Central
Object support to establish
Rillet
Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Record identity
Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.
Field ownership
The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.

Fields to include

  • Source invoice ID
  • Customer or supplier reference
  • Line totals
  • Currency
  • Posting/payment status
Record dependencies
Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
Validation
Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
Recovery
Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

References: Rillet: Invoice documentation

Business process

Sales Orders / Invoice

Order-to-invoice handoff: Dynamics 365 Business Central Sales Orders provides context for Rillet Invoice. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 Business Central
Object support to establish
Rillet
Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Record identity
Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership
Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Rillet: Invoice documentation

Record matching

Payments / Invoice Payment

Compare whether Dynamics 365 Business Central Payments and Rillet Invoice Payment describe the same payment or settlement in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 Business Central
Object support to establish
Rillet
Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Record identity
Preserve transaction ID, provider/source, currency, and links to invoices; one payment may settle several documents.
Field ownership
Keep payment authorization, settlement, and accounting allocation distinct.

Fields to include

  • Source transaction ID
  • Invoice references
  • Amount and currency
  • Settlement status
  • Reversal reference
Record dependencies
Resolve the affected invoices and cash/account references before allocating the payment.
Validation
Test partial payment, one-to-many allocation, refund, and repeated delivery of the same transaction.
Recovery
Look up the original transaction before retrying to prevent duplicate allocation or charging.

References: Rillet: Invoice Payment documentation

Record matching

Vendors / Vendor

Compare whether Dynamics 365 Business Central Vendors and Rillet Vendor describe the same supplier or vendor in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 Business Central
Object support to establish
Rillet
Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Record identity
Use the supplier ID within its business entity; a supplier name may occur in several subsidiaries.
Field ownership
Assign responsibility for approved supplier details; restrict changes to payment instructions to the business approval process.

Fields to include

  • Source supplier ID
  • Legal name
  • Entity reference
  • Payment terms
  • Active status
Record dependencies
Resolve business-unit and payment-term references before purchasing transactions.
Validation
Test a supplier shared across subsidiaries and an inactive supplier referenced by an open bill.
Recovery
Review rejected supplier changes before retrying dependent bills; do not reactivate a supplier merely to make a write pass.

References: Rillet: Vendor documentation

Record matching

General Ledger Entries / Journal Entry

Compare whether Dynamics 365 Business Central General Ledger Entries and Rillet Journal Entry describe the same journal or ledger entry in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 Business Central
Object support to establish
Rillet
Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Record identity
Retain journal ID and line IDs within the legal entity and accounting period.
Field ownership
The ledger owns posting approval and period controls; an integration should not treat a posted journal as an ordinary editable row.

Fields to include

  • Source journal ID
  • Account references
  • Debit/credit amounts
  • Entity
  • Accounting period
Record dependencies
Resolve chart-of-account, currency, entity, and dimension references before lines.
Validation
Verify balanced debits and credits, dimension requirements, and rejection for a closed period.
Recovery
Reconcile posting status and use the finance-approved reversal or adjustment process instead of replaying a posted entry.

References: Rillet: Journal Entry documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Customers / Customer to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Dynamics 365 Business Central and Rillet record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Customers / Customer, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Sales Orders / Invoice handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Dynamics 365 Business Central / Rillet migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Customer sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Customers or Customer record needs a defined result in the other system.

  1. Start with Dynamics 365 Business Central Customers and Rillet Customer. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve person or company type, legal entity, business role, and any billing account before transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Customer invoice sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales Invoices or Invoice record needs a defined result in the other system.

  1. Start with Dynamics 365 Business Central Sales Invoices and Rillet Invoice. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

If it fails: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales Orders or Invoice record needs a defined result in the other system.

  1. Start with Dynamics 365 Business Central Sales Orders and Rillet Invoice. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Reconcile Dynamics 365 Business Central business records with Rillet

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Dynamics 365 Business Central needs operational visibility through Customer or Vendor.

  1. Select Customers or Vendors with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Rillet; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Customers / Customer

Test case

Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Expected result

The expected customer relationship is preserved with no duplicate action or unintended write.

Sales Invoices / Invoice

Test case

Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

Expected result

The expected customer invoice relationship is preserved with no duplicate action or unintended write.

Sales Orders / Invoice

Test case

Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Payments / Invoice Payment

Test case

Test partial payment, one-to-many allocation, refund, and repeated delivery of the same transaction.

Expected result

The expected payment or settlement relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated customer change

Investigate

Inspect Dynamics 365 Business Central Customers and Rillet Customer, their IDs, and the destination error.

Next action

Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Rejected or repeated customer invoice change

Investigate

Inspect Dynamics 365 Business Central Sales Invoices and Rillet Invoice, their IDs, and the destination error.

Next action

Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Rejected or repeated sales order change

Investigate

Inspect Dynamics 365 Business Central Sales Orders and Rillet Invoice, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

A record type or update is unavailable

Investigate

Check the Dynamics 365 Business Central and Rillet connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Dynamics 365 Business Central and Rillet

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Dynamics 365 Business Central Rillet Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Rillet.

Rillet Dynamics 365 Business Central Direction requires confirmation

Detect changesHistorical and incremental syncs are documented by object. Some objects have only historical sync; delete detection intervals vary.

Apply updatesConfirm that Stacksync can create or update the records you need in Dynamics 365 Business Central.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Some objects have historical sync only; deletion checks for supported objects can run at different intervals.
FAQ

Dynamics 365 Business Central and Rillet integration FAQ

Next step

Plan your integration with an engineer

Walk through your Dynamics 365 Business Central and Rillet records, field mappings, and requirements with an integration engineer.