Real-time
Two-way sync
Changes in Pendo or Vitally instantly reflect in both systems. No stale data, no manual imports.
Analytics ⇄ CRM
Pendo to Vitally integration — real-time, two-way sync
Keep Pendo and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Pendo and Vitally
Put live Vitally data behind every dashboard and cohort in Pendo, and write the segments and scores Pendo computes back onto the Vitally record — one connection, not a nightly export.
Pendo turns data into dashboards, cohorts, and metrics; Vitally is where customers, contacts, deals, and activity actually live and change. The two meet wherever a number is really about a specific account, segment, or stage — yet most teams feed the CRM into analytics as a nightly extract or a hand-maintained connector, so the reporting lags the business and can't be sliced by the customers and segments that matter.
Stacksync syncs Conversation, NPS Response, Custom Trait, Account from Vitally into Pendo field by field and within seconds, so every dashboard and cohort runs on current records instead of a stale copy. Because the connection runs both ways, the cohorts, scores, and metrics computed in Pendo write back to fields in Vitally, landing where the people working accounts can see them. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync Pendo Visitors and Accounts into a data model to score product-qualified accounts alongside behavioral event data.
- 02 Load guide-engagement events into a reporting database to measure onboarding-flow adoption against retention and expansion.
- 03 Keep CS tasks and notes aligned between Vitally and ticketing or project tools.
- 04 Sync account health scores and lifecycle stages from Vitally into a CRM so sales sees churn risk before renewals.
Common sync patterns
A record that outlives edits in the CRM
A continuously synced copy of Vitally's records and activity in Pendo keeps a queryable history even as records change or age out of the CRM.
Customer context in Pendo
Accounts, contacts, deals, and activity from Vitally sync into Pendo, so metrics and dashboards group by real customers, segments, and stage instead of anonymous IDs.
Report on live CRM data
New records and status changes in Vitally appear in Pendo within seconds, so dashboards and cohorts track the current pipeline rather than last night's export.
What you can sync between Pendo and Vitally
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Pendo objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. | Account Core customer account records with health scores and lifecycle traits; created, updated, retrieved, and listed via the REST API. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. | User End users tied to accounts, including activity and custom traits. | Feature Events is specific to Pendo and User to Vitally — each maps to any object or custom field on the other side. | |
| Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. | Organization Parent organizations for hierarchical B2B account structures. | Page Events is specific to Pendo and Organization to Vitally — each maps to any object or custom field on the other side. | |
| Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. | Task CS tasks and follow-ups, readable and writable for workflow sync. | Guide Events is specific to Pendo and Task to Vitally — each maps to any object or custom field on the other side. | |
| Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. | Note Account and user notes captured by success teams. | Poll / NPS Responses is specific to Pendo and Note to Vitally — each maps to any object or custom field on the other side. | |
| Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | Features / Pages / Guides (metadata) is specific to Pendo and Conversation to Vitally — each maps to any object or custom field on the other side. |
How changes propagate between Pendo and Vitally
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Pendo Vitally Interval-based propagation
DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
Vitally Pendo Sub-second propagation
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
- Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with Pendo ⇄ Vitally
Connect Pendo and Vitally for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pendo–Vitally connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Pendo or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Pendo or Vitally record.
Observability
Monitoring
Track your Pendo ⇄ Vitally sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Pendo and Vitally.
How the Pendo and Vitally connectors work
Pendo
- Integration surface
- Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
- Authentication
- Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
- Change detection
- Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
- Capabilities
- read · write
- Rate limits
- Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
Vitally
- Integration surface
- REST API with cursor-based pagination (sortable by createdAt/updatedAt)
- Authentication
- API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
- Change detection
- Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
- Capabilities
- read · write · webhooks
- Rate limits
- Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works
How to connect Pendo to Vitally — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Pendo and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pendo
connected
Vitally
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Pendo and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Pendo ⇄ VitallyCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Pendo VitallyCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Pendo and Vitally integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Pendo and Vitally: authenticate both systems, choose the objects to sync (such as Pendo's Accounts and Feature Events), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Pendo: Reads run through the Aggregation API (POST /api/v1/aggregation), a pipeline of a source plus transforms over feature/page/guide events, poll and NPS responses, visitors, and accounts; there is no CDC feed. Vitally: REST API supports create, update, retrieve, and list on Users, Accounts, Conversations, Tasks, Notes, and NPS Responses. Stacksync's field mapping accounts for these differences between Pendo and Vitally without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Pendo and Vitally records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Pendo and Vitally connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Pendo–Vitally integration in-house.
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Yes — Stacksync ships production-grade connectors for both Pendo and Vitally. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Pendo: Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand. On Vitally: Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 383 integrations available for Pendo and Vitally.
Popular · 8 of 383
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Pendo ⇄ DealCloud -
Pendo ⇄ Chorusai -
Pendo ⇄ Clari -
Pendo ⇄ Dun And Bradstreet -
Vitally ⇄ Mixpanel -
Vitally ⇄ Microsoft Power Bi -
Vitally ⇄ Tableau -
Vitally ⇄ Adobeanalytics
No integrations match .
