Real-time
Two-way sync
Changes in Outreach or Zoom instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Communications
Outreach to Zoom integration — real-time, two-way sync
Keep Outreach and Zoom in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Outreach and Zoom
Keep Outreach and Zoom working from the same contacts, and log every call, message, and meeting back on the record, in real time and in both directions.
Outreach holds the people the business talks to: the contacts, their phone numbers and email addresses, and which rep owns the relationship. Zoom is where the talking happens, whether that is calls, texts, email, or meetings. The two depend on the same people, and when the contact list in one drifts from the other, outreach goes to stale numbers and the record of what was said never makes it back to the account.
Stacksync syncs Sequences, Sequence states, Mailings, Calls in Outreach with Meetings, Webinars, Registrants, Cloud Recordings in Zoom field by field, in real time, and in both directions. Current contact details flow out to Zoom so it can reach the right person, and the calls, messages, and meetings Zoom produces flow back onto the matching record in Outreach. You decide which system owns which fields, and conflicts resolve by rules you set.
Common use cases
- 01 Pull mailing, call, and task activity into a database for engagement analytics beyond native reports.
- 02 Keep account ownership and stages aligned between Outreach and the CRM as territories change.
- 03 Sync Zoom Users and Groups two-way with an HRIS or identity database so new hires get provisioned licenses and departures are deactivated automatically.
- 04 Write Meetings and webinar Registrants from a CRM or event platform into Zoom, then read Participant Reports back onto the lead or contact record.
Common sync patterns
Where Zoom reaches out: contacts kept current
Names, phone numbers, email addresses, and the owning rep from Outreach stay current in Zoom, so every call, text, or email goes to the right person at the right address.
Calls, messages, and meetings on the record
Activity handled in Zoom appears on the matching contact and account in Outreach, so the next person sees the full history without leaving the CRM.
Where Zoom sends at scale: delivery and reply status back on the contact
Sends, bounces, opens, and replies from Zoom update fields on the contact in Outreach, so lead status reflects what actually reached the person.
What you can sync between Outreach and Zoom
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Outreach objects | Zoom objects | How this pairing syncs | |
|---|---|---|---|
| Users Seat holders used to resolve ownership on synced records | Users Account members with license type, role, and status; created, updated, and deactivated two-way to sync with HRIS or identity systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Prospects The people being engaged; the main record kept in sync with the CRM | Meetings Scheduled and instant meetings with join URLs and settings; created and updated from a CRM or calendar, read back for reporting. | Prospects is specific to Outreach and Meetings to Zoom — each maps to any object or custom field on the other side. | |
| Accounts Companies grouping prospects, aligned with CRM account ownership | Webinars Webinar events (requires the Webinar license); created and managed via API, with panelists and settings written from event tools. | Accounts is specific to Outreach and Webinars to Zoom — each maps to any object or custom field on the other side. | |
| Sequences Multi-step cadences; synced as reference data for enrollment automation | Registrants Meeting and webinar registrant records; added, listed, and status-updated so signups flow between event platforms and Zoom. | Sequences is specific to Outreach and Registrants to Zoom — each maps to any object or custom field on the other side. | |
| Sequence states Per-prospect enrollments; writing one adds a prospect to a cadence | Cloud Recordings Recording file metadata and time-limited download URLs; read out to a warehouse or storage for archival and compliance. | Sequence states is specific to Outreach and Cloud Recordings to Zoom — each maps to any object or custom field on the other side. | |
| Mailings Sent emails with engagement data, pulled for activity analytics | Participant Reports Past-meeting and webinar attendance from the Reports and Dashboard APIs; read-only, used to write attendance onto CRM records. | Mailings is specific to Outreach and Participant Reports to Zoom — each maps to any object or custom field on the other side. |
How changes propagate between Outreach and Zoom
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Outreach Zoom Sub-second propagation
DetectionOutreach notifies Stacksync of record changes through webhook events. Webhook subscriptions on resource create, update, and destroy events, plus polling.
DeliveryEach detected change is written to Zoom through its API, with automatic retries and rate-limit backoff.
Zoom Outreach Sub-second propagation
DetectionZoom notifies Stacksync of record changes through webhook events. Webhooks via Event Subscriptions (meeting.started/ended, participant joined/left, user.created/updated, recording.completed, and more) for real-time.
DeliveryEach detected change is written to Outreach through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Outreach: Subject to per-user hourly rate limits.
- Zoom: APIs are grouped into Light, Medium, Heavy, and Resource-intensive categories with per-second and daily quotas that scale by plan (e.g. Business+ Heavy APIs allow 40/second within a 60,000/day combined cap); exceeding a limit returns HTTP 429.
What ships with Outreach ⇄ Zoom
Connect Outreach and Zoom for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Outreach–Zoom connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Outreach or Zoom data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Outreach or Zoom record.
Observability
Monitoring
Track your Outreach ⇄ Zoom sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Outreach and Zoom.
How the Outreach and Zoom connectors work
Outreach
- Integration surface
- REST API conforming to the JSON:API specification
- Authentication
- OAuth 2.0
- Change detection
- webhook subscriptions on resource create, update, and destroy events, plus polling
- Capabilities
- read · write · webhooks
- Rate limits
- subject to per-user hourly rate limits
Zoom
- Integration surface
- REST API (v2) with webhook Event Subscriptions
- Authentication
- OAuth 2.0 — user-authorized OAuth or Server-to-Server OAuth using account credentials; access tokens are valid for one hour and requests use granular per-resource scopes (e.g. meeting:read, user:write)
- Change detection
- Webhooks via Event Subscriptions (meeting.started/ended, participant joined/left, user.created/updated, recording.completed, and more) for real-time events, with polling on list endpoints using date-range filters for backfill and objects without an event
- Capabilities
- read · write · webhooks
- Rate limits
- APIs are grouped into Light, Medium, Heavy, and Resource-intensive categories with per-second and daily quotas that scale by plan (e.g. Business+ Heavy APIs allow 40/second within a 60,000/day combined cap); exceeding a limit returns HTTP 429.
How it works
How to connect Outreach to Zoom — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Outreach and Zoom with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Outreach
connected
Zoom
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Outreach and Zoom objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Outreach ⇄ ZoomCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Outreach ZoomCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Outreach and Zoom integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Outreach and Zoom: authenticate both systems, choose the objects to sync (such as Outreach's Users and Prospects), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Outreach and Zoom. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Outreach: Webhook subscriptions on resource create, update, and destroy events, plus polling. On Zoom: Webhooks via Event Subscriptions (meeting.started/ended, participant joined/left, user.created/updated, recording.completed, and more) for real-time events, with polling on list endpoints using date-range filters for backfill and objects without an event. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Outreach side: Sequences, Sequence states, Mailings, Calls, plus custom fields where Outreach exposes them. On the Zoom side: Meetings, Webinars, Registrants, Cloud Recordings. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Outreach and Zoom: Where Zoom reaches out: contacts kept current; Calls, messages, and meetings on the record; Where Zoom sends at scale: delivery and reply status back on the contact. Names, phone numbers, email addresses, and the owning rep from Outreach stay current in Zoom, so every call, text, or email goes to the right person at the right address.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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