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Opsgenie to Wrike integration — real-time, two-way sync

Keep Opsgenie and Wrike in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Opsgenie and Wrike

Connect the tickets, records, and events in Wrike to the systems engineering runs in Opsgenie, kept current in real time and in both directions.

Wrike is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Opsgenie is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Workflows, Spaces, Tasks, Folders & Projects in Wrike with Escalations, Services, Heartbeats, Alerts in Opsgenie field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Write closed deals or new orders from a CRM or ERP into Wrike Tasks to launch delivery, onboarding, or fulfillment projects automatically.
  • 02 Mirror Folders, Projects, and Timelogs into a warehouse for cross-team reporting on status, timelines, and logged hours without manual exports.
  • 03 Create Opsgenie Alerts from rows written into a Postgres events table so application-detected issues page the right on-call Team.
  • 04 Sync Alert state (status, acknowledgedBy, closedAt) back to a warehouse to compute MTTA and MTTR reporting.

Common sync patterns

Where Opsgenie watches operations: live volumes for visibility

Open items, throughput, and error counts from Wrike replicate into Opsgenie, so the operational view reflects what is actually happening in the business.

One shared record across both systems

Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.

Where Opsgenie tracks engineering work: requests become issues

A ticket or request raised in Wrike opens or updates a matching issue in Opsgenie, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.

What you can sync between Opsgenie and Wrike

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Opsgenie objects Wrike objects How this pairing syncs
Escalations Policies that route unacknowledged alerts to the next responder; read out or kept aligned with team ownership. Workflows Sets of custom statuses grouped into stages (Active, Completed, Cancelled, Deferred); read to map task status transitions to database values. Escalations is specific to Opsgenie and Workflows to Wrike — each maps to any object or custom field on the other side.
Services Services that Incidents are declared against; synced to reporting stores to break down reliability metrics by service. Spaces Top-level containers that hold Folders, Projects, and their members; used to scope which Folders a given sync covers. Services is specific to Opsgenie and Spaces to Wrike — each maps to any object or custom field on the other side.
Heartbeats Deadman-switch monitors expecting periodic pings; ping state read or written to signal system liveness. Tasks The primary unit of work and main record; created, updated, completed, and deleted via the REST v4 API and synced two-way. Subtasks are Tasks linked by superTask/subTask references. Heartbeats is specific to Opsgenie and Tasks to Wrike — each maps to any object or custom field on the other side.
Alerts Core object; created, acknowledged, closed, and escalated. Synced two-way so external systems raise alerts and read back their lifecycle state. Folders & Projects The container hierarchy: Folders group Tasks, and Projects add dates, an owner, and a status. Each maps to a synced table scope, and its structure defines what a sync covers. Alerts is specific to Opsgenie and Folders & Projects to Wrike — each maps to any object or custom field on the other side.
Incidents Major-incident records declared against Services with stakeholders and status; mirrored into databases or ITSM tools for cross-tool tracking. Custom Fields Typed fields (Text, Numeric, Date, DropDown, Contacts, Checkbox) defined at account or space level; mapped to database columns, with values written by field ID. Incidents is specific to Opsgenie and Custom Fields to Wrike — each maps to any object or custom field on the other side.
Users Opsgenie accounts with contact methods and roles; commonly written from an IdP or HRIS so on-call identity stays current. Comments Discussion and activity entries attached to Tasks and Folders; read out for history and reporting or written back as comments. Users is specific to Opsgenie and Comments to Wrike — each maps to any object or custom field on the other side.

How changes propagate between Opsgenie and Wrike

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Opsgenie Wrike Sub-second propagation

DetectionOpsgenie notifies Stacksync of record changes through webhook events. Outgoing webhook integrations push alert lifecycle events (create, acknowledge, close, escalate).

DeliveryEach detected change is written to Wrike through its API, with automatic retries and rate-limit backoff.

Wrike Opsgenie Sub-second propagation

DetectionWrike notifies Stacksync of record changes through webhook events. Webhooks scoped to a folder, a space, or the whole account fire on events like TaskCreated, TaskStatusChanged, and FolderCreated, with event.

DeliveryEach detected change is written to Opsgenie through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Opsgenie: Per-domain limits (Alert, Notification, Configuration, etc.) computed from plan tier and user-seat count; the Configuration domain has the lowest ceiling. Actual limits appear on the Reports page.
  • Wrike: Approximately 400 requests/minute per user (estimated on a per-second basis) with a higher per-IP ceiling; exceeding the limit or tripping Wrike's internal overload protection returns HTTP 429, handled with exponential backoff.
What ships with Opsgenie ⇄ Wrike

Connect Opsgenie and Wrike for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Opsgenie–Wrike connection.

Real-time

Two-way sync

Changes in Opsgenie or Wrike instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Opsgenie or Wrike data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Opsgenie or Wrike record.

Observability

Monitoring

Track your Opsgenie ⇄ Wrike sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Opsgenie and Wrike.

How the Opsgenie and Wrike connectors work

Opsgenie

Integration surface
REST API (v2)
Authentication
API key sent as the `Authorization: GenieKey <key>` header, scoped per API integration to specific actions and teams
Change detection
Outgoing webhook integrations push alert lifecycle events (create, acknowledge, close, escalate); objects without webhook coverage are polled on createdAt/updatedAt
Capabilities
read · write · webhooks
Rate limits
Per-domain limits (Alert, Notification, Configuration, etc.) computed from plan tier and user-seat count; the Configuration domain has the lowest ceiling. Actual limits appear on the Reports page.

Wrike

Integration surface
REST API v4 (JSON), single account endpoint such as www.wrike.com/api/v4; the data-center host (US or EU) comes from the OAuth token response, plus REST-managed Webhooks
Authentication
OAuth 2.0 for multi-user apps (Authorization header carrying access_token and requested scopes), and a legacy Permanent Access Token for single-account and testing use
Change detection
Webhooks scoped to a folder, a space, or the whole account fire on events like TaskCreated, TaskStatusChanged, and FolderCreated, with event filtering and custom payload fields; polling the task updatedDate is the fallback
Capabilities
read · write · webhooks
Rate limits
Approximately 400 requests/minute per user (estimated on a per-second basis) with a higher per-IP ceiling; exceeding the limit or tripping Wrike's internal overload protection returns HTTP 429, handled with exponential backoff
Wrike setup guide
How it works

How to connect Opsgenie to Wrike — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Opsgenie and Wrike with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Opsgenie connected
    Wrike connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Opsgenie and Wrike objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Opsgenie ⇄ Wrike
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Opsgenie Wrike
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Opsgenie and Wrike integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for Opsgenie and Wrike.

Popular · 8 of 390
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