Real-time
Two-way sync
Changes in Atlassian or Opsgenie instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Developer tools
Atlassian to Opsgenie integration — real-time, two-way sync
Keep Atlassian and Opsgenie in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Atlassian and Opsgenie
Connect the tickets, records, and events in Atlassian to the systems engineering runs in Opsgenie, kept current in real time and in both directions.
Atlassian is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Opsgenie is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Attachments, Custom Fields, Workflows and Statuses, Users and Groups in Atlassian with Escalations, Services, Heartbeats, Alerts in Opsgenie field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Keep Jira and a second tracker (for example a customer's Jira instance) aligned during co-delivery projects.
- 02 Sync Confluence page metadata into a knowledge index so other tools can link to current documentation.
- 03 Sync Alert state (status, acknowledgedBy, closedAt) back to a warehouse to compute MTTA and MTTR reporting.
- 04 Keep Users and Teams aligned with an IdP or HRIS so on-call membership follows joiners, movers, and leavers.
Common sync patterns
Where Opsgenie is the directory or identity source: one set of users
People and accounts in Atlassian stay matched to the users in Opsgenie, so access, provisioning, and org changes propagate instead of being keyed in twice.
Where Opsgenie watches operations: live volumes for visibility
Open items, throughput, and error counts from Atlassian replicate into Opsgenie, so the operational view reflects what is actually happening in the business.
One shared record across both systems
Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.
What you can sync between Atlassian and Opsgenie
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Atlassian objects | Opsgenie objects | How this pairing syncs | |
|---|---|---|---|
| Jira Projects Containers that scope issues, workflows, and permissions for a sync. | Escalations Policies that route unacknowledged alerts to the next responder; read out or kept aligned with team ownership. | Jira Projects is specific to Atlassian and Escalations to Opsgenie — each maps to any object or custom field on the other side. | |
| Boards and Sprints Agile structures read to report on sprint contents and status. | Services Services that Incidents are declared against; synced to reporting stores to break down reliability metrics by service. | Boards and Sprints is specific to Atlassian and Services to Opsgenie — each maps to any object or custom field on the other side. | |
| Issue Comments Threaded discussion synced into linked tickets in external systems. | Heartbeats Deadman-switch monitors expecting periodic pings; ping state read or written to signal system liveness. | Issue Comments is specific to Atlassian and Heartbeats to Opsgenie — each maps to any object or custom field on the other side. | |
| Attachments Files on issues mirrored to paired records where needed. | Alerts Core object; created, acknowledged, closed, and escalated. Synced two-way so external systems raise alerts and read back their lifecycle state. | Attachments is specific to Atlassian and Alerts to Opsgenie — each maps to any object or custom field on the other side. | |
| Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. | Incidents Major-incident records declared against Services with stakeholders and status; mirrored into databases or ITSM tools for cross-tool tracking. | Custom Fields is specific to Atlassian and Incidents to Opsgenie — each maps to any object or custom field on the other side. | |
| Workflows and Statuses Status transitions mapped to stages in the paired system. | Users Opsgenie accounts with contact methods and roles; commonly written from an IdP or HRIS so on-call identity stays current. | Workflows and Statuses is specific to Atlassian and Users to Opsgenie — each maps to any object or custom field on the other side. |
How changes propagate between Atlassian and Opsgenie
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Atlassian Opsgenie Sub-second propagation
DetectionAtlassian notifies Stacksync of record changes through webhook events. Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill.
DeliveryEach detected change is written to Opsgenie through its API, with automatic retries and rate-limit backoff.
Opsgenie Atlassian Sub-second propagation
DetectionOpsgenie notifies Stacksync of record changes through webhook events. Outgoing webhook integrations push alert lifecycle events (create, acknowledge, close, escalate).
DeliveryEach detected change is written to Atlassian through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Opsgenie: Per-domain limits (Alert, Notification, Configuration, etc.) computed from plan tier and user-seat count; the Configuration domain has the lowest ceiling. Actual limits appear on the Reports page.
What ships with Atlassian ⇄ Opsgenie
Connect Atlassian and Opsgenie for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Opsgenie connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Atlassian or Opsgenie data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Atlassian or Opsgenie record.
Observability
Monitoring
Track your Atlassian ⇄ Opsgenie sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Atlassian and Opsgenie.
How the Atlassian and Opsgenie connectors work
Atlassian
- Integration surface
- REST APIs per product (Jira Cloud and Confluence Cloud)
- Authentication
- OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
- Change detection
- Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
- Capabilities
- read · write · webhooks
Opsgenie
- Integration surface
- REST API (v2)
- Authentication
- API key sent as the `Authorization: GenieKey <key>` header, scoped per API integration to specific actions and teams
- Change detection
- Outgoing webhook integrations push alert lifecycle events (create, acknowledge, close, escalate); objects without webhook coverage are polled on createdAt/updatedAt
- Capabilities
- read · write · webhooks
- Rate limits
- Per-domain limits (Alert, Notification, Configuration, etc.) computed from plan tier and user-seat count; the Configuration domain has the lowest ceiling. Actual limits appear on the Reports page.
How it works
How to connect Atlassian to Opsgenie — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Atlassian and Opsgenie with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Atlassian
connected
Opsgenie
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Atlassian and Opsgenie objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Atlassian ⇄ OpsgenieCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Atlassian OpsgenieCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Atlassian and Opsgenie integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Atlassian and Opsgenie: authenticate both systems, choose the objects to sync (such as Atlassian's Jira Projects and Boards and Sprints), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Atlassian: Each Atlassian product has its own REST API and resource model; a sync spanning Jira and Confluence talks to separate endpoints under one Atlassian identity. Opsgenie: Alert creation is asynchronous: the API returns a requestId, and the resulting alertId must be fetched via /v2/alerts/requests/{requestId}. Stacksync's field mapping accounts for these differences between Atlassian and Opsgenie without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Atlassian and Opsgenie records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Atlassian and Opsgenie connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Atlassian–Opsgenie integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Atlassian and Opsgenie. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Atlassian: Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill. On Opsgenie: Outgoing webhook integrations push alert lifecycle events (create, acknowledge, close, escalate); objects without webhook coverage are polled on createdAt/updatedAt. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 323 integrations available for Atlassian and Opsgenie.
Popular · 8 of 323
-
Atlassian ⇄ Google Pubsub -
Atlassian ⇄ Ldap -
Atlassian ⇄ Microsoft Graph -
Atlassian ⇄ Jms -
Opsgenie ⇄ eClinicalWorks -
Opsgenie ⇄ Full Enrich -
Opsgenie ⇄ Google Sheets -
Opsgenie ⇄ Klaviyo
No integrations match .
