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Newrelic to Wrike integration — real-time, two-way sync

Keep Newrelic and Wrike in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Newrelic and Wrike

Connect the tickets, records, and events in Wrike to the systems engineering runs in Newrelic, kept current in real time and in both directions.

Wrike is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Newrelic is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Contacts, Workflows, Spaces, Tasks in Wrike with Alert Policies & Conditions, NRQL Query Results, Entities, Workloads in Newrelic field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Mirror Folders, Projects, and Timelogs into a warehouse for cross-team reporting on status, timelines, and logged hours without manual exports.
  • 02 Push support tickets or intake requests from an operational database into Wrike Tasks, then read completion and status Custom Fields back when work finishes.
  • 03 Push custom business or pipeline Events and Metrics into New Relic through the Event and Metric APIs so they appear alongside APM data in dashboards and NRQL.
  • 04 Record deployment and change markers from CI/CD through NerdGraph change tracking to correlate releases with performance and error-rate shifts.

Common sync patterns

Where Newrelic is the directory or identity source: one set of users

People and accounts in Wrike stay matched to the users in Newrelic, so access, provisioning, and org changes propagate instead of being keyed in twice.

Where Newrelic watches operations: live volumes for visibility

Open items, throughput, and error counts from Wrike replicate into Newrelic, so the operational view reflects what is actually happening in the business.

One shared record across both systems

Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.

What you can sync between Newrelic and Wrike

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Newrelic objects Wrike objects How this pairing syncs
Custom Events Custom events posted write-only to the Event API on insights-collector with a License/Ingest key; business or pipeline events pushed into New Relic to enrich dashboards, then queried back out with NRQL. Comments Discussion and activity entries attached to Tasks and Folders; read out for history and reporting or written back as comments. Custom Events is specific to Newrelic and Comments to Wrike — each maps to any object or custom field on the other side.
Change Tracking (Deployments) Deployment and change markers recorded through NerdGraph changeTrackingCreateDeployment; written from CI/CD to annotate charts, and read back via NRQL on the Deployment event for release correlation. Timelogs Time-tracking entries logged against Tasks; read for billing and utilization reporting or written back when hours are recorded elsewhere. Change Tracking (Deployments) is specific to Newrelic and Timelogs to Wrike — each maps to any object or custom field on the other side.
Dashboards Dashboard definitions and widgets via NerdGraph dashboardCreate/dashboardUpdate/dashboardDelete mutations and entity queries, with full CRUD; exported for backup and audit or provisioned and updated programmatically from a source of truth. Contacts Account members and user groups referenced by task responsibles and authors; read to resolve IDs to names and email addresses. Dashboards is specific to Newrelic and Contacts to Wrike — each maps to any object or custom field on the other side.
Alert Policies & Conditions Alert policies and NRQL alert conditions managed through NerdGraph alertsPolicy and alertsNrqlCondition mutations with full create, update, and delete; read out for audit or provisioned from a config source so alerting stays consistent across accounts. Workflows Sets of custom statuses grouped into stages (Active, Completed, Cancelled, Deferred); read to map task status transitions to database values. Alert Policies & Conditions is specific to Newrelic and Workflows to Wrike — each maps to any object or custom field on the other side.
NRQL Query Results Telemetry events, metrics, logs, and spans queried through NerdGraph's nrql field (or the legacy Insights query API) over time windows; read-only and bounded by data retention, commonly streamed into a warehouse for long-term analysis. Spaces Top-level containers that hold Folders, Projects, and their members; used to scope which Folders a given sync covers. NRQL Query Results is specific to Newrelic and Spaces to Wrike — each maps to any object or custom field on the other side.
Entities The entity catalog of APM applications, hosts, services, and monitors searched via NerdGraph entitySearch; read for inventory, with tags added or replaced through taggingAddTagsToEntity so ownership and environment metadata stay in sync. Tasks The primary unit of work and main record; created, updated, completed, and deleted via the REST v4 API and synced two-way. Subtasks are Tasks linked by superTask/subTask references. Entities is specific to Newrelic and Tasks to Wrike — each maps to any object or custom field on the other side.

How changes propagate between Newrelic and Wrike

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Newrelic Wrike Sub-second propagation

DetectionNewrelic notifies Stacksync of record changes through webhook events. NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans).

DeliveryEach detected change is written to Wrike through its API, with automatic retries and rate-limit backoff.

Wrike Newrelic Sub-second propagation

DetectionWrike notifies Stacksync of record changes through webhook events. Webhooks scoped to a folder, a space, or the whole account fire on events like TaskCreated, TaskStatusChanged, and FolderCreated, with event.

DeliveryEach detected change is written to Newrelic through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Newrelic: NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
  • Wrike: Approximately 400 requests/minute per user (estimated on a per-second basis) with a higher per-IP ceiling; exceeding the limit or tripping Wrike's internal overload protection returns HTTP 429, handled with exponential backoff.
What ships with Newrelic ⇄ Wrike

Connect Newrelic and Wrike for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Newrelic–Wrike connection.

Real-time

Two-way sync

Changes in Newrelic or Wrike instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Newrelic or Wrike data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Newrelic or Wrike record.

Observability

Monitoring

Track your Newrelic ⇄ Wrike sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Newrelic and Wrike.

How the Newrelic and Wrike connectors work

Newrelic

Integration surface
NerdGraph (GraphQL) plus REST data-ingest APIs (Event, Metric, Log, Trace) and the legacy REST API v2
Authentication
User API key (prefixed NRAK-) sent in the API-Key header for NerdGraph queries and mutations; the data-ingest APIs (Event, Metric, Log) use a License/Ingest key in the Api-Key header. Keys, endpoints, and data are region-scoped (US, EU, JP).
Change detection
NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans); config objects such as dashboards, alert policies, and workloads carry no modified-date and are diffed on each run. Alert workflows can push outbound webhook notifications for near-real-time alerting. No CDC feed.
Capabilities
read · write · webhooks
Rate limits
NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.

Wrike

Integration surface
REST API v4 (JSON), single account endpoint such as www.wrike.com/api/v4; the data-center host (US or EU) comes from the OAuth token response, plus REST-managed Webhooks
Authentication
OAuth 2.0 for multi-user apps (Authorization header carrying access_token and requested scopes), and a legacy Permanent Access Token for single-account and testing use
Change detection
Webhooks scoped to a folder, a space, or the whole account fire on events like TaskCreated, TaskStatusChanged, and FolderCreated, with event filtering and custom payload fields; polling the task updatedDate is the fallback
Capabilities
read · write · webhooks
Rate limits
Approximately 400 requests/minute per user (estimated on a per-second basis) with a higher per-IP ceiling; exceeding the limit or tripping Wrike's internal overload protection returns HTTP 429, handled with exponential backoff
Wrike setup guide
How it works

How to connect Newrelic to Wrike — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Newrelic and Wrike with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Newrelic connected
    Wrike connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Newrelic and Wrike objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Newrelic ⇄ Wrike
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Newrelic Wrike
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Newrelic and Wrike integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for Newrelic and Wrike.

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