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E-commerce / CRM · Two-way sync platform

Magento and Shopify integration

Plan how Magento and Shopify should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need
Integration planning
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Proposed workflow

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Magento Invoices or Shopify Orders needs a defined result in the other system.

  1. Start with Magento Invoices and Shopify Orders. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Magento and Shopify
Magento recordShopify recordRecord matchingField ownership
InvoicesProposed record; confirm Stacksync object support.Business process handoffOrdersDocumented record: SupportedLink order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.Finance owns invoice posting; the order system supplies the approved commercial context.
ShipmentsProposed record; confirm Stacksync object support.Business process handoffOrdersDocumented record: SupportedLink the order and selected line IDs to separate fulfillment IDs; allow split shipments.The fulfillment owner decides when an approved order can ship and how cancellations are handled.
OrdersProposed record; confirm Stacksync object support.Record matchingOrdersDocumented record: SupportedPreserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.Decide which system approves the order and which can cancel or amend it after fulfillment begins.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Magento

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Products
  • Configurable / variant products
  • Categories
  • Orders
  • Customers
  • Inventory source items (MSI)
Confirm support for this record type and the direction you need.

Discuss Magento requirements

Shopify

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Products
  • ProductMedias
  • ProductVariants
  • Orders
  • Customers
  • Abandoned Checkouts
✅ Supported. Confirm field permissions and sync direction.

Read the Shopify connector guide

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementMagentoShopify
Integration interfaceREST and GraphQL Web APIs (SOAP also available)GraphQL Admin API (primary) and REST Admin API (legacy)
AuthenticationConfirm the credentials, API plan, and permissions required for Magento.OAuth via a custom Shopify app
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.The saved Stacksync guide does not specify the change-detection mechanism.
Read accessConfirm with StacksyncAvailable for supported records
Write accessConfirm with StacksyncAvailable for supported records

Enterprise controls

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Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Magento
Integration interface
REST and GraphQL Web APIs (SOAP also available)
Authentication
Confirm the credentials, API plan, and permissions required for Magento.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Magento account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Magento, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Magento and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
Shopify
Integration interface
GraphQL Admin API (primary) and REST Admin API (legacy)
Authentication
OAuth via a custom Shopify app: admin creates an app in the Shopify Dev Dashboard, enables required API scopes, sets the Stacksync redirect URL, then supplies shop name + Client ID and Client Secret to Stacksync
Change detection
The saved Stacksync guide does not specify the change-detection mechanism. Confirm it for the selected objects.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Have the Shopify administrator create the custom app described in the connection guide and configure its required scopes and redirect URL.
  • Supply the shop name, client ID, and client secret through the Stacksync authorization flow.
Limitations to check
  • The saved catalog lists six supported object types. Objects outside that list require confirmation. The connector documents two-way sync; confirm writable fields and operations for each selected object.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Shopify setup guide

Prepare Magento and Shopify access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Magento setup checklist
  • Identify the Magento account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Magento, including read/write support, authentication, and initial-load limits.
Shopify setup checklist
  • Have the Shopify administrator create the custom app described in the connection guide and configure its required scopes and redirect URL.
  • Supply the shop name, client ID, and client secret through the Stacksync authorization flow.

Setup guides: Authorize Shopify

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Magento and Shopify planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Business process

Invoices / Orders

Order-to-invoice handoff: Shopify Orders provides context for Magento Invoices. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Magento
Object support to establish
Shopify
Documented record · ✅ Supported
Record identity
Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership
Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Shopify: Orders documentation

Business process

Shipments / Orders

Order-to-fulfillment handoff: Shopify Orders provides context for Magento Shipments. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Magento
Object support to establish
Shopify
Documented record · ✅ Supported
Record identity
Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.
Field ownership
The fulfillment owner decides when an approved order can ship and how cancellations are handled.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Shopify: Orders documentation

Record matching

Orders / Orders

Compare whether Magento Orders and Shopify Orders describe the same sales order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Magento
Object support to establish
Shopify
Documented record · ✅ Supported
Record identity
Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.
Field ownership
Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Fields to include

  • Source order ID
  • Customer reference
  • Line references and quantities
  • Order status
  • Currency
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Shopify: Orders documentation

Record matching

Products / Products

Compare whether Magento Products and Shopify Products describe the same product or catalog item in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Magento
Object support to establish
Shopify
Documented record · ✅ Supported
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

References: Shopify: Products documentation

Record matching

Configurable / variant products / ProductVariants

Compare whether Magento Configurable / variant products and Shopify ProductVariants describe the same product variant in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Magento
Object support to establish
Shopify
Documented record · ✅ Supported
Record identity
Retain variant ID separately from parent-product ID and SKU; a product with several variants must keep several identities.
Field ownership
Choose who owns variant definitions, prices, and availability; they may have different sources.

Fields to include

  • Source variant ID
  • Parent product reference
  • SKU
  • Option values
  • Unit or pricing reference
Record dependencies
Resolve the parent product and variant options before order or stock references.
Validation
Test two variants sharing a parent product and a changed SKU without losing order-line identity.
Recovery
Repair parent and variant references before retrying dependent inventory or order updates.

References: Shopify: ProductVariants documentation

Record matching

Customers / Customers

Compare whether Magento Customers and Shopify Customers describe the same customer in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Magento
Object support to establish
Shopify
Documented record · ✅ Supported
Record identity
Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership
Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

  • Source customer ID
  • Person/company classification
  • Legal entity or business unit
  • Destination identity reference
Record dependencies
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

References: Shopify: Customers documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Invoices / Orders to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Magento and Shopify record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Invoices / Orders, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Invoices / Orders handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery.

File or scheduled snapshot

Best fit
Consider for a one-time Magento / Shopify migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Invoices or Orders record needs a defined result in the other system.

  1. Start with Magento Invoices and Shopify Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Shipments or Orders record needs a defined result in the other system.

  1. Start with Magento Shipments and Shopify Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Sales order sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Orders or Orders record needs a defined result in the other system.

  1. Start with Magento Orders and Shopify Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Coordinate Magento commerce data with Shopify

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A catalog, order, or fulfillment change in Magento matters to Products or ProductVariants.

  1. Choose the commerce entity from Products or Configurable / variant products; separate products, variants, orders, and fulfillments.
  2. Preserve order and line references through the Shopify process. Define many-to-one or one-to-many relationships explicitly.
  3. Assign separate ownership for commercial approval, inventory, and fulfillment, including partial cancellations or returns.

Expected result: A split fulfillment and repeated request preserve line quantities without duplicate orders or shipments.

If it fails: Look up existing downstream records before retrying creation; reconcile current order and fulfillment states.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Invoices / Orders

Test case

Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Shipments / Orders

Test case

Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Orders / Orders

Test case

Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Products / Products

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated sales order change

Investigate

Inspect Magento Invoices and Shopify Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated sales order change

Investigate

Inspect Magento Shipments and Shopify Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated sales order change

Investigate

Inspect Magento Orders and Shopify Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

A record type or update is unavailable

Investigate

Check the Magento and Shopify connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Magento and Shopify

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Magento Shopify Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Shopify.

Shopify Magento Direction requires confirmation

Detect changesThe saved Stacksync guide does not specify the change-detection mechanism. Confirm it for the selected objects.

Apply updatesConfirm that Stacksync can create or update the records you need in Magento.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Magento and Shopify integration FAQ

Next step

Plan your integration with an engineer

Walk through your Magento and Shopify records, field mappings, and requirements with an integration engineer.