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ERP ⇄ CRM

Linnworks to Xactly integration — real-time, two-way sync

Keep Linnworks and Xactly in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Linnworks and Xactly

Close the gap between front office and back office: Xactly and Linnworks share customers and status in real time, in both directions.

Xactly holds the customer relationship; Linnworks runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Payment Summary (Payable), Products & Customers, Orders, Credits in Xactly with Shipping Services, Open Orders, Processed Orders, Stock Items in Linnworks field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Mirror commission Transactions and Credits into a data warehouse to power rep-facing dashboards and comp-plan analytics without manual exports.
  • 02 Sync Participants, Positions, Titles, and Quotas from an HRIS/HCM and planning tools into Xactly so the org hierarchy and targets stay aligned with headcount changes.
  • 03 Push customer and order data to a CRM or marketing platform for post-purchase campaigns
  • 04 Sync orders from Linnworks into an ERP or accounting system as they are processed, without CSV exports

Common sync patterns

Where Linnworks handles order-to-cash: closed-won flows through

A deal won in Xactly creates or updates the customer in Linnworks with clean data, so fulfillment and invoicing start without re-entry.

Where Linnworks is the finance system of record: money status on the account

Invoice and payment state from Linnworks shows on the account in Xactly, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between Linnworks and Xactly

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Linnworks objects Xactly objects How this pairing syncs
Stock Items SKU records keep product data aligned with ERPs and PIMs. Positions & Titles Org-hierarchy positions and titles that credits and quotas roll up to; loaded and maintained through Connect (write) and read to resolve the hierarchy, so read and write. Stock Items is specific to Linnworks and Positions & Titles to Xactly — each maps to any object or custom field on the other side.
Stock Levels Per-location quantities sync outward so channels and planning tools reflect current availability. Quotas / Targets Period quota and target values per position or plan; loaded from planning tools through Connect (write) and read for attainment reporting, so read and write. Stock Levels is specific to Linnworks and Quotas / Targets to Xactly — each maps to any object or custom field on the other side.
Locations Warehouse and fulfillment location records scope stock data during mapping. Payment Summary (Payable) Approved payable amounts per participant per period; read as the output that feeds payroll and accounts payable, so effectively read-only. Locations is specific to Linnworks and Payment Summary (Payable) to Xactly — each maps to any object or custom field on the other side.
Purchase Orders Replenishment POs sync with suppliers and accounting systems. Products & Customers Product and customer/account master used in crediting rules and reporting; loaded and updated from CRM/ERP through Connect (write) and read for lookups, so read and write. Purchase Orders is specific to Linnworks and Products & Customers to Xactly — each maps to any object or custom field on the other side.
Suppliers Vendor records keep procurement data consistent across tools. Orders Sales order and transaction records loaded into Incent as the raw input for crediting and calculation; created and updated through Connect load and ETL steps (write) and read back for reconciliation, so read and write. Suppliers is specific to Linnworks and Orders to Xactly — each maps to any object or custom field on the other side.
Channel Listings Marketplace and webstore listing mappings tie channel products to internal SKUs. Credits Crediting records that tie an order to a participant and position; system-calculated credits are read, while manual and adjustment credits are loaded through Connect, so read and write. Channel Listings is specific to Linnworks and Credits to Xactly — each maps to any object or custom field on the other side.

How changes propagate between Linnworks and Xactly

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Linnworks Xactly Interval-based propagation

DetectionStacksync polls Linnworks for changes on an incremental schedule, reading only records changed since the previous pass. Polling on order and stock endpoints.

DeliveryEach detected change is applied to Xactly as a row-level write, with types converted between the two schemas.

Xactly Linnworks Interval-based propagation

DetectionStacksync polls Xactly for changes on an incremental schedule, reading only records changed since the previous pass. No CDC log for external tools to consume.

DeliveryEach detected change is written to Linnworks through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Linnworks: Per-endpoint rate limits apply on the Linnworks API.
  • Xactly: Xactly does not publish numeric per-second rate limits. The Connect platform enforces query concurrency and long-running-query limits, so large extracts are paged and heavy loads/queries run as asynchronous Connect jobs (submit, then retrieve results) rather than row-by-row calls; batch loads are the supported path for high volume.
What ships with Linnworks ⇄ Xactly

Connect Linnworks and Xactly for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Linnworks–Xactly connection.

Real-time

Two-way sync

Changes in Linnworks or Xactly instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Linnworks or Xactly data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Linnworks or Xactly record.

Observability

Monitoring

Track your Linnworks ⇄ Xactly sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Linnworks and Xactly.

How the Linnworks and Xactly connectors work

Linnworks

Integration surface
REST API
Authentication
Application credentials and an install token exchanged for a session token
Change detection
Polling on order and stock endpoints
Capabilities
read · write
Rate limits
Per-endpoint rate limits apply on the Linnworks API

Xactly

Integration surface
Xactly Connect REST API v2 (JSON), plus ODBC/JDBC drivers over the same ANSI-SQL data model. Incent data is exposed as SQL-queryable objects (for example xactly_order, xactly_credit, xactly_transaction, xactly_payment); data is loaded and extracted through Connect load/query steps and server-side ETL Pipelines. The base host is region/pod-specific (for example https://<pod>.xactlycorp.com).
Authentication
OAuth 2.0 via the Xactly Connect API Gateway (bearer tokens issued on behalf of an Xactly Incent user), with HTTP Basic authentication using a dedicated Xactly Connect service-user's credentials also supported for the Connect REST API v2. The connecting user needs Connect/API access plus the relevant object permissions in Incent.
Change detection
No CDC log for external tools to consume. Incremental sync uses SQL predicates on modified/last-updated timestamp columns (for example WHERE modified_date > watermark) against Connect's queryable objects, or scheduled Connect ETL Pipelines that pull deltas since the last run. Xactly Connect has no outbound HTTP webhooks, so change detection is pull/ETL-based.
Capabilities
read · write
Rate limits
Xactly does not publish numeric per-second rate limits. The Connect platform enforces query concurrency and long-running-query limits, so large extracts are paged and heavy loads/queries run as asynchronous Connect jobs (submit, then retrieve results) rather than row-by-row calls; batch loads are the supported path for high volume.
Xactly setup guide
How it works

How to connect Linnworks to Xactly — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Linnworks and Xactly with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Linnworks connected
    Xactly connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Linnworks and Xactly objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Linnworks ⇄ Xactly
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Linnworks Xactly
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Linnworks and Xactly integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 527 integrations available for Linnworks and Xactly.

Popular · 8 of 527
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