Skip to content
ERP ⇄ CRM

Linnworks to Vitally integration — real-time, two-way sync

Keep Linnworks and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Linnworks and Vitally

Close the gap between front office and back office: Vitally and Linnworks share customers and status in real time, in both directions.

Vitally holds the customer relationship; Linnworks runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs NPS Response, Custom Trait, Account, User in Vitally with Processed Orders, Stock Items, Stock Levels, Locations in Linnworks field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Keep CS tasks and notes aligned between Vitally and ticketing or project tools.
  • 02 Sync account health scores and lifecycle stages from Vitally into a CRM so sales sees churn risk before renewals.
  • 03 Sync product and listing data with a PIM so channel listings stay aligned with the catalog
  • 04 Push customer and order data to a CRM or marketing platform for post-purchase campaigns

Common sync patterns

Where Linnworks manages people and org data: keep Vitally aligned

Owners, territories, and org structure informed by Linnworks stay current in Vitally.

Where Linnworks handles order-to-cash: closed-won flows through

A deal won in Vitally creates or updates the customer in Linnworks with clean data, so fulfillment and invoicing start without re-entry.

Where Linnworks is the finance system of record: money status on the account

Invoice and payment state from Linnworks shows on the account in Vitally, so reps see balances before promising the next order.

What you can sync between Linnworks and Vitally

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Linnworks objects Vitally objects How this pairing syncs
Channel Listings Marketplace and webstore listing mappings tie channel products to internal SKUs. User End users tied to accounts, including activity and custom traits. Channel Listings is specific to Linnworks and User to Vitally — each maps to any object or custom field on the other side.
Returns & Refunds Post-sale records flow to finance and support systems. Organization Parent organizations for hierarchical B2B account structures. Returns & Refunds is specific to Linnworks and Organization to Vitally — each maps to any object or custom field on the other side.
Shipping Services Carrier and service definitions support label and tracking data in order syncs. Task CS tasks and follow-ups, readable and writable for workflow sync. Shipping Services is specific to Linnworks and Task to Vitally — each maps to any object or custom field on the other side.
Open Orders Unshipped orders aggregated from sales channels sync into ERPs and fulfillment systems. Note Account and user notes captured by success teams. Open Orders is specific to Linnworks and Note to Vitally — each maps to any object or custom field on the other side.
Processed Orders Completed orders feed accounting and warehouse-based margin reporting. Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. Processed Orders is specific to Linnworks and Conversation to Vitally — each maps to any object or custom field on the other side.
Stock Items SKU records keep product data aligned with ERPs and PIMs. NPS Response NPS survey responses for account-health reporting. Stock Items is specific to Linnworks and NPS Response to Vitally — each maps to any object or custom field on the other side.

How changes propagate between Linnworks and Vitally

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Linnworks Vitally Interval-based propagation

DetectionStacksync polls Linnworks for changes on an incremental schedule, reading only records changed since the previous pass. Polling on order and stock endpoints.

DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.

Vitally Linnworks Sub-second propagation

DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.

DeliveryEach detected change is written to Linnworks through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Linnworks: Per-endpoint rate limits apply on the Linnworks API.
  • Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with Linnworks ⇄ Vitally

Connect Linnworks and Vitally for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Linnworks–Vitally connection.

Real-time

Two-way sync

Changes in Linnworks or Vitally instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Linnworks or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Linnworks or Vitally record.

Observability

Monitoring

Track your Linnworks ⇄ Vitally sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Linnworks and Vitally.

How the Linnworks and Vitally connectors work

Linnworks

Integration surface
REST API
Authentication
Application credentials and an install token exchanged for a session token
Change detection
Polling on order and stock endpoints
Capabilities
read · write
Rate limits
Per-endpoint rate limits apply on the Linnworks API

Vitally

Integration surface
REST API with cursor-based pagination (sortable by createdAt/updatedAt)
Authentication
API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
Change detection
Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
Capabilities
read · write · webhooks
Rate limits
Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works

How to connect Linnworks to Vitally — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Linnworks and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Linnworks connected
    Vitally connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Linnworks and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Linnworks ⇄ Vitally
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Linnworks Vitally
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Linnworks and Vitally integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for Linnworks and Vitally.

Popular · 8 of 390
All Linnworks integrations All Vitally integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own