Real-time
Two-way sync
Changes in Linnworks or Servicemax instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ Business productivity
Linnworks to Servicemax integration — real-time, two-way sync
Keep Linnworks and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Linnworks and Servicemax
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Servicemax and Linnworks.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Servicemax is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Accounts, Contacts, Cases, Products in Servicemax with Open Orders, Processed Orders, Stock Items, Stock Levels in Linnworks bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Sync Work Orders (SVMXC__Service_Order__c) and Work Details bi-directionally with Postgres so ops and analytics teams read and write field-service data in plain SQL.
- 02 Keep Installed Products (SVMXC__Installed_Product__c) aligned with an asset or IoT database for warranty, entitlement, and service-history reporting.
- 03 Sync orders from Linnworks into an ERP or accounting system as they are processed, without CSV exports
- 04 Keep stock levels consistent between Linnworks and external systems so multichannel listings stay aligned with sellable stock
Common sync patterns
Where Servicemax collects payments: transactions post through
Payment events sync into Linnworks as they occur, keeping the enterprise records current without manual entry.
Where Linnworks is the HR or people system of record
Worker and organization data from Linnworks stays current in Servicemax, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
What you can sync between Linnworks and Servicemax
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Linnworks objects | Servicemax objects | How this pairing syncs | |
|---|---|---|---|
| Stock Items SKU records keep product data aligned with ERPs and PIMs. | Cases Standard Salesforce Case; support records that often precede a Work Order; synced with help desk tools and reporting databases. | Stock Items is specific to Linnworks and Cases to Servicemax — each maps to any object or custom field on the other side. | |
| Stock Levels Per-location quantities sync outward so channels and planning tools reflect current availability. | Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. | Stock Levels is specific to Linnworks and Products to Servicemax — each maps to any object or custom field on the other side. | |
| Locations Warehouse and fulfillment location records scope stock data during mapping. | Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. | Locations is specific to Linnworks and Work Orders to Servicemax — each maps to any object or custom field on the other side. | |
| Purchase Orders Replenishment POs sync with suppliers and accounting systems. | Work Details SVMXC__Service_Order_Line__c; line items on a Work Order for labor, parts used, and expenses; read out for billing or written back with usage. | Purchase Orders is specific to Linnworks and Work Details to Servicemax — each maps to any object or custom field on the other side. | |
| Suppliers Vendor records keep procurement data consistent across tools. | Installed Products SVMXC__Installed_Product__c; the installed-base asset record driving entitlement and service history; synced with asset and IoT databases. | Suppliers is specific to Linnworks and Installed Products to Servicemax — each maps to any object or custom field on the other side. | |
| Channel Listings Marketplace and webstore listing mappings tie channel products to internal SKUs. | Service Contracts SVMXC__Service_Contract__c; coverage and entitlement agreements; synced to warehouses for renewal, SLA, and warranty reporting. | Channel Listings is specific to Linnworks and Service Contracts to Servicemax — each maps to any object or custom field on the other side. |
How changes propagate between Linnworks and Servicemax
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Linnworks Servicemax Interval-based propagation
DetectionStacksync polls Linnworks for changes on an incremental schedule, reading only records changed since the previous pass. Polling on order and stock endpoints.
DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.
Servicemax Linnworks Sub-second propagation
DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.
DeliveryEach detected change is written to Linnworks through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Linnworks: Per-endpoint rate limits apply on the Linnworks API.
- Servicemax: Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count.
What ships with Linnworks ⇄ Servicemax
Connect Linnworks and Servicemax for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Linnworks–Servicemax connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Linnworks or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Linnworks or Servicemax record.
Observability
Monitoring
Track your Linnworks ⇄ Servicemax sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Linnworks and Servicemax.
How the Linnworks and Servicemax connectors work
Linnworks
- Integration surface
- REST API
- Authentication
- Application credentials and an install token exchanged for a session token
- Change detection
- Polling on order and stock endpoints
- Capabilities
- read · write
- Rate limits
- Per-endpoint rate limits apply on the Linnworks API
Servicemax
- Integration surface
- Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform)
- Authentication
- Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects
- Change detection
- Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled
- Capabilities
- read · write · CDC
- Rate limits
- Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count
How it works
How to connect Linnworks to Servicemax — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Linnworks and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Linnworks
connected
Servicemax
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Linnworks and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Linnworks ⇄ ServicemaxCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Linnworks ServicemaxCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Linnworks and Servicemax integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Linnworks and Servicemax: authenticate both systems, choose the objects to sync (such as Linnworks's Stock Items and Stock Levels), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Linnworks: REST API. Authentication: Application credentials and an install token exchanged for a session token. Servicemax: Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform). Authentication: Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects. Stacksync manages authentication, retries, and rate limits on both sides.
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Servicemax: Polling orders incremental changes by each object's SystemModstamp or LastModifiedDate; objects without a modified timestamp or API write access cannot sync incrementally. Linnworks: Orders are modeled in two populations, open orders and processed orders, and syncs typically treat processing as the state transition that moves a record between them. Stacksync's field mapping accounts for these differences between Linnworks and Servicemax without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Linnworks and Servicemax records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Linnworks and Servicemax connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Linnworks–Servicemax integration in-house.
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Yes — Stacksync ships production-grade connectors for both Linnworks and Servicemax. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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