Two-way sync
Changes in Kustomer or Oracle Fusion ERP instantly reflect in both systems. No stale data, no manual imports.
Keep Kustomer and Oracle Fusion ERP in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Kustomer holds the customer relationship; Oracle Fusion ERP runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Customers, Conversations, Messages, Companies in Kustomer with Items, Projects, Fixed Assets, Payments in Oracle Fusion ERP field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Invoice and payment state from Oracle Fusion ERP shows on the account in Kustomer, so reps see balances before promising the next order.
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Owners, territories, and org structure informed by Oracle Fusion ERP stay current in Kustomer.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kustomer objects | Oracle Fusion ERP objects | How this pairing syncs | |
|---|---|---|---|
| Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | Customers Receivables customer records aligned with CRM accounts. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Users Agent records map conversation ownership to people in other systems. | Items Product master data shared with supply chain and commerce systems. | Users is specific to Kustomer and Items to Oracle Fusion ERP — each maps to any object or custom field on the other side. | |
| Teams Team assignments support routing parity and reporting. | Projects Project and task structures synced with delivery and time-tracking tools. | Teams is specific to Kustomer and Projects to Oracle Fusion ERP — each maps to any object or custom field on the other side. | |
| Tags Labels on conversations and customers sync for categorization and analytics. | Fixed Assets Asset records reconciled with procurement and tracking systems. | Tags is specific to Kustomer and Fixed Assets to Oracle Fusion ERP — each maps to any object or custom field on the other side. | |
| Notes Internal annotations carry context alongside synced conversations. | Payments Disbursement records read to confirm settlement in upstream tools. | Notes is specific to Kustomer and Payments to Oracle Fusion ERP — each maps to any object or custom field on the other side. | |
| Conversations Support threads across channels sync outward for analytics and CRM context. | Suppliers Vendor master data synced with procurement and AP automation systems. | Conversations is specific to Kustomer and Suppliers to Oracle Fusion ERP — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionKustomer notifies Stacksync of record changes through webhook events. Outbound webhooks on record events, plus polling for backfill.
DeliveryEach detected change is written to Oracle Fusion ERP through its API, with automatic retries and rate-limit backoff.
DetectionStacksync polls Oracle Fusion ERP for changes on an incremental schedule, reading only records changed since the previous pass. Polling on last-updated attributes.
DeliveryEach detected change is written to Kustomer through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Oracle Fusion ERP connection.
Changes in Kustomer or Oracle Fusion ERP instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Kustomer or Oracle Fusion ERP data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Kustomer or Oracle Fusion ERP record.
Track your Kustomer ⇄ Oracle Fusion ERP sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Kustomer and Oracle Fusion ERP.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Kustomer and Oracle Fusion ERP with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Kustomer and Oracle Fusion ERP objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Kustomer and Oracle Fusion ERP: authenticate both systems, choose the objects to sync (such as Kustomer's Customers and Users), map fields visually, and changes propagate both ways in milliseconds — no code required.
Change detection on Kustomer: Outbound webhooks on record events, plus polling for backfill. On Oracle Fusion ERP: Polling on last-updated attributes; bulk deltas via scheduled extract processes; business events are available through Oracle's integration eventing rather than plain webhooks. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Kustomer side: Customers, Conversations, Messages, Companies, plus custom fields where Kustomer exposes them. On the Oracle Fusion ERP side: Items, Projects, Fixed Assets, Payments. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Kustomer and Oracle Fusion ERP: Where Oracle Fusion ERP is the finance system of record: money status on the account; One customer master; Where Oracle Fusion ERP manages people and org data: keep Kustomer aligned. Invoice and payment state from Oracle Fusion ERP shows on the account in Kustomer, so reps see balances before promising the next order.
Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Oracle Fusion ERP: REST APIs across Financials, Procurement, and Projects, with SOAP web services and scheduled bulk import/export processes (FBDI, BI Publisher) for volume operations. Authentication: OAuth 2.0 with JWT assertions, or basic authentication over TLS for service accounts. Stacksync manages authentication, retries, and rate limits on both sides.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 347 integrations available for Kustomer and Oracle Fusion ERP.