Two-way sync
Changes in Kustomer or Linnworks instantly reflect in both systems. No stale data, no manual imports.
Keep Kustomer and Linnworks in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Kustomer holds the customer relationship; Linnworks runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Companies, Custom Objects (Klasses), Users, Teams in Kustomer with Suppliers, Channel Listings, Returns & Refunds, Shipping Services in Linnworks field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Invoice and payment state from Linnworks shows on the account in Kustomer, so reps see balances before promising the next order.
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Owners, territories, and org structure informed by Linnworks stay current in Kustomer.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kustomer objects | Linnworks objects | |
|---|---|---|
| Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. | Returns & Refunds Post-sale records flow to finance and support systems. | |
| Users Agent records map conversation ownership to people in other systems. | Shipping Services Carrier and service definitions support label and tracking data in order syncs. | |
| Teams Team assignments support routing parity and reporting. | Open Orders Unshipped orders aggregated from sales channels sync into ERPs and fulfillment systems. | |
| Tags Labels on conversations and customers sync for categorization and analytics. | Processed Orders Completed orders feed accounting and warehouse-based margin reporting. | |
| Notes Internal annotations carry context alongside synced conversations. | Stock Items SKU records keep product data aligned with ERPs and PIMs. | |
| Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | Stock Levels Per-location quantities sync outward so channels and planning tools reflect current availability. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Linnworks connection.
Changes in Kustomer or Linnworks instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Kustomer or Linnworks data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Kustomer or Linnworks record.
Track your Kustomer ⇄ Linnworks sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Kustomer and Linnworks.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Kustomer and Linnworks with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Kustomer and Linnworks objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Kustomer and Linnworks: authenticate both systems, choose the objects to sync (such as Kustomer's Custom Objects (Klasses) and Users), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Kustomer and Linnworks: Where Linnworks is the finance system of record: money status on the account; One customer master; Where Linnworks manages people and org data: keep Kustomer aligned. Invoice and payment state from Linnworks shows on the account in Kustomer, so reps see balances before promising the next order.
Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Linnworks: REST API. Authentication: Application credentials and an install token exchanged for a session token. Stacksync manages authentication, retries, and rate limits on both sides.
Kustomer: Custom object types are called Klasses, and they are the standard mechanism for landing external data like orders and subscriptions where agents work. Linnworks: The Linnworks API uses a token-exchange model: application credentials plus a per-account install token are exchanged for a session token that authorizes subsequent calls. Stacksync's field mapping accounts for these differences between Kustomer and Linnworks without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Kustomer and Linnworks records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and Linnworks.