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CRM ⇄ ERP

Gong to Oracle Fusion ERP integration — real-time, two-way sync

Keep Gong and Oracle Fusion ERP in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gong and Oracle Fusion ERP

Close the gap between front office and back office: Gong and Oracle Fusion ERP share customers and status in real time, in both directions.

Gong holds the customer relationship; Oracle Fusion ERP runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Calls, Transcripts, Users, Interaction Stats (Activity) in Gong with Projects, Fixed Assets, Payments, Suppliers in Oracle Fusion ERP field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Sync Interaction Stats such as talk ratios and per-rep activity into a coaching database for engagement and rep-performance dashboards.
  • 02 Import externally recorded dialer or web-conference calls into Gong via POST /v2/calls so they get transcribed and analyzed like native Gong calls.
  • 03 Align supplier master data between Fusion Procurement and external sourcing or onboarding systems.
  • 04 Sync project and task data with delivery tools so time and cost flow back into project accounting.

Common sync patterns

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Oracle Fusion ERP manages people and org data: keep Gong aligned

Owners, territories, and org structure informed by Oracle Fusion ERP stay current in Gong.

Where Oracle Fusion ERP handles order-to-cash: closed-won flows through

A deal won in Gong creates or updates the customer in Oracle Fusion ERP with clean data, so fulfillment and invoicing start without re-entry.

What you can sync between Gong and Oracle Fusion ERP

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gong objects Oracle Fusion ERP objects How this pairing syncs
Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Payments Disbursement records read to confirm settlement in upstream tools. Interaction Stats (Activity) is specific to Gong and Payments to Oracle Fusion ERP — each maps to any object or custom field on the other side.
Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Suppliers Vendor master data synced with procurement and AP automation systems. Trackers & Scorecards is specific to Gong and Suppliers to Oracle Fusion ERP — each maps to any object or custom field on the other side.
CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Customers Receivables customer records aligned with CRM accounts. CRM Objects is specific to Gong and Customers to Oracle Fusion ERP — each maps to any object or custom field on the other side.
Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Payables Invoices AP invoices created by external capture tools and read for payment status. Library is specific to Gong and Payables Invoices to Oracle Fusion ERP — each maps to any object or custom field on the other side.
Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Receivables Invoices Billing documents synced outward for collections and CRM visibility. Data Privacy (Erasure) is specific to Gong and Receivables Invoices to Oracle Fusion ERP — each maps to any object or custom field on the other side.
Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Purchase Orders Procurement documents exchanged with supplier portals and sourcing tools. Calls is specific to Gong and Purchase Orders to Oracle Fusion ERP — each maps to any object or custom field on the other side.

How changes propagate between Gong and Oracle Fusion ERP

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Gong Oracle Fusion ERP Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to Oracle Fusion ERP through its API, with automatic retries and rate-limit backoff.

Oracle Fusion ERP Gong Interval-based propagation

DetectionStacksync polls Oracle Fusion ERP for changes on an incremental schedule, reading only records changed since the previous pass. Polling on last-updated attributes.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Gong ⇄ Oracle Fusion ERP

Connect Gong and Oracle Fusion ERP for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gong–Oracle Fusion ERP connection.

Real-time

Two-way sync

Changes in Gong or Oracle Fusion ERP instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gong or Oracle Fusion ERP data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gong or Oracle Fusion ERP record.

Observability

Monitoring

Track your Gong ⇄ Oracle Fusion ERP sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gong and Oracle Fusion ERP.

How the Gong and Oracle Fusion ERP connectors work

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide

Oracle Fusion ERP

Integration surface
REST APIs across Financials, Procurement, and Projects, with SOAP web services and scheduled bulk import/export processes (FBDI, BI Publisher) for volume operations
Authentication
OAuth 2.0 with JWT assertions, or basic authentication over TLS for service accounts
Change detection
Polling on last-updated attributes; bulk deltas via scheduled extract processes; business events are available through Oracle's integration eventing rather than plain webhooks
Capabilities
read · write
How it works

How to connect Gong to Oracle Fusion ERP — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gong and Oracle Fusion ERP with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gong connected
    Oracle Fusion ERP connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gong and Oracle Fusion ERP objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gong ⇄ Oracle Fusion ERP
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gong Oracle Fusion ERP
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gong and Oracle Fusion ERP integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
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ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 456 integrations available for Gong and Oracle Fusion ERP.

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