Real-time
Two-way sync
Changes in Kommo or Zoom instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Communications
Kommo to Zoom integration — real-time, two-way sync
Keep Kommo and Zoom in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Kommo and Zoom
Keep Kommo and Zoom working from the same contacts, and log every call, message, and meeting back on the record, in real time and in both directions.
Kommo holds the people the business talks to: the contacts, their phone numbers and email addresses, and which rep owns the relationship. Zoom is where the talking happens, whether that is calls, texts, email, or meetings. The two depend on the same people, and when the contact list in one drifts from the other, outreach goes to stale numbers and the record of what was said never makes it back to the account.
Stacksync syncs Contacts, Companies, Pipelines & Statuses, Tasks in Kommo with Groups, Meetings, Webinars, Registrants in Zoom field by field, in real time, and in both directions. Current contact details flow out to Zoom so it can reach the right person, and the calls, messages, and meetings Zoom produces flow back onto the matching record in Kommo. You decide which system owns which fields, and conflicts resolve by rules you set.
Common use cases
- 01 Push web form and product signups into Kommo pipelines as they are submitted so messenger-based follow-up starts quickly
- 02 Keep customer records consistent between Kommo and invoicing or ERP systems
- 03 Sync Zoom Users and Groups two-way with an HRIS or identity database so new hires get provisioned licenses and departures are deactivated automatically.
- 04 Write Meetings and webinar Registrants from a CRM or event platform into Zoom, then read Participant Reports back onto the lead or contact record.
Common sync patterns
Where Zoom sends at scale: delivery and reply status back on the contact
Sends, bounces, opens, and replies from Zoom update fields on the contact in Kommo, so lead status reflects what actually reached the person.
One contact list, opt-outs included
A number, address, or unsubscribe recorded in either system updates the other, so no one calls a disconnected line or messages someone who opted out.
New contacts reachable right away
A contact created or updated in Kommo appears in Zoom within seconds, so outreach starts without exporting a list or re-keying numbers.
What you can sync between Kommo and Zoom
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kommo objects | Zoom objects | How this pairing syncs | |
|---|---|---|---|
| Users Account users map lead ownership to people in other systems. | Users Account members with license type, role, and status; created, updated, and deactivated two-way to sync with HRIS or identity systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Companies Organization records map to accounts in ERPs and invoicing tools. | Participant Reports Past-meeting and webinar attendance from the Reports and Dashboard APIs; read-only, used to write attendance onto CRM records. | Companies is specific to Kommo and Participant Reports to Zoom — each maps to any object or custom field on the other side. | |
| Pipelines & Statuses Stage definitions structure lead progress and drive stage-change syncs to reporting tools. | Zoom Phone Call Logs Call detail records and recordings from Zoom Phone (requires the Phone license); read into a database to log calls against customers. | Pipelines & Statuses is specific to Kommo and Zoom Phone Call Logs to Zoom — each maps to any object or custom field on the other side. | |
| Tasks Follow-up records keep rep activity consistent across systems. | Team Chat Channels and Messages Chat channels, membership, and messages; listed and sent two-way to align collaboration spaces with team data. | Tasks is specific to Kommo and Team Chat Channels and Messages to Zoom — each maps to any object or custom field on the other side. | |
| Notes Free-text and system notes attach context to synced leads and contacts. | Groups User groups that carry policy and settings; membership synced from department or team data in an operational database. | Notes is specific to Kommo and Groups to Zoom — each maps to any object or custom field on the other side. | |
| Custom Fields Per-entity custom fields hold data written from external databases and enrichment. | Meetings Scheduled and instant meetings with join URLs and settings; created and updated from a CRM or calendar, read back for reporting. | Custom Fields is specific to Kommo and Meetings to Zoom — each maps to any object or custom field on the other side. |
How changes propagate between Kommo and Zoom
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Kommo Zoom Sub-second propagation
DetectionKommo notifies Stacksync of record changes through webhook events. Webhooks on record add and update events, plus polling for backfill.
DeliveryEach detected change is written to Zoom through its API, with automatic retries and rate-limit backoff.
Zoom Kommo Sub-second propagation
DetectionZoom notifies Stacksync of record changes through webhook events. Webhooks via Event Subscriptions (meeting.started/ended, participant joined/left, user.created/updated, recording.completed, and more) for real-time.
DeliveryEach detected change is written to Kommo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Kommo: Subject to per-account request rate limits.
- Zoom: APIs are grouped into Light, Medium, Heavy, and Resource-intensive categories with per-second and daily quotas that scale by plan (e.g. Business+ Heavy APIs allow 40/second within a 60,000/day combined cap); exceeding a limit returns HTTP 429.
What ships with Kommo ⇄ Zoom
Connect Kommo and Zoom for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kommo–Zoom connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Kommo or Zoom data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Kommo or Zoom record.
Observability
Monitoring
Track your Kommo ⇄ Zoom sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Kommo and Zoom.
How the Kommo and Zoom connectors work
Kommo
- Integration surface
- REST API
- Authentication
- OAuth 2.0 with refresh tokens
- Change detection
- Webhooks on record add and update events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account request rate limits
Zoom
- Integration surface
- REST API (v2) with webhook Event Subscriptions
- Authentication
- OAuth 2.0 — user-authorized OAuth or Server-to-Server OAuth using account credentials; access tokens are valid for one hour and requests use granular per-resource scopes (e.g. meeting:read, user:write)
- Change detection
- Webhooks via Event Subscriptions (meeting.started/ended, participant joined/left, user.created/updated, recording.completed, and more) for real-time events, with polling on list endpoints using date-range filters for backfill and objects without an event
- Capabilities
- read · write · webhooks
- Rate limits
- APIs are grouped into Light, Medium, Heavy, and Resource-intensive categories with per-second and daily quotas that scale by plan (e.g. Business+ Heavy APIs allow 40/second within a 60,000/day combined cap); exceeding a limit returns HTTP 429.
How it works
How to connect Kommo to Zoom — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Kommo and Zoom with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Kommo
connected
Zoom
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Kommo and Zoom objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Kommo ⇄ ZoomCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Kommo ZoomCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Kommo and Zoom integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Kommo and Zoom: authenticate both systems, choose the objects to sync (such as Kommo's Users and Companies), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Kommo side: Contacts, Companies, Pipelines & Statuses, Tasks, plus custom fields where Kommo exposes them. On the Zoom side: Groups, Meetings, Webinars, Registrants. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Kommo and Zoom: Where Zoom sends at scale: delivery and reply status back on the contact; One contact list, opt-outs included; New contacts reachable right away. Sends, bounces, opens, and replies from Zoom update fields on the contact in Kommo, so lead status reflects what actually reached the person.
-
Kommo: REST API. Authentication: OAuth 2.0 with refresh tokens. Zoom: REST API (v2) with webhook Event Subscriptions. Authentication: OAuth 2.0 — user-authorized OAuth or Server-to-Server OAuth using account credentials; access tokens are valid for one hour and requests use granular per-resource scopes (e.g. meeting:read, user:write). Stacksync manages authentication, retries, and rate limits on both sides.
-
Kommo: As a messenger-first CRM, chat threads from channels like WhatsApp and Instagram attach directly to leads, which is context most other CRMs lack when records are synced across. Zoom: Rate limits are account-wide and shared across every app on the account, and Heavy plus Resource-intensive endpoints share a combined daily cap. Stacksync's field mapping accounts for these differences between Kommo and Zoom without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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