Real-time
Two-way sync
Changes in Kommo or Servicemax instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Business productivity
Kommo to Servicemax integration — real-time, two-way sync
Keep Kommo and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Kommo and Servicemax
Sync what happens in Servicemax with the customer records in Kommo, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Servicemax holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Accounts, Contacts, Cases, Products in Servicemax to Chats, Leads, Contacts, Companies in Kommo with bi-directional, real-time sync. Activity and record changes in Servicemax update the matching contact or account in Kommo, and CRM data flows the other way wherever Servicemax can store and use it.
Common use cases
- 01 Consolidate Service Contracts and entitlement data into a warehouse for renewal forecasting and SLA compliance dashboards.
- 02 Mirror Accounts and Contacts between ServiceMax and the CRM system of record so customer and site data stays consistent.
- 03 Route leads that originate in WhatsApp or Instagram conversations into other systems of record
- 04 Replicate Kommo leads and contacts into a database or warehouse for reporting beyond built-in dashboards
Common sync patterns
Where Servicemax can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Kommo sync into Servicemax, so people working there have the context without switching tools.
Where Servicemax supplies contact or company data
Enriched fields land directly on records in Kommo, and refreshes keep them from going stale.
Where Servicemax processes payments
Charges, refunds, and subscription changes appear on the account in Kommo, so revenue context lives with the relationship.
What you can sync between Kommo and Servicemax
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kommo objects | Servicemax objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Person records sync with other CRMs and databases for a shared contact file. | Contacts Standard Salesforce Contact; people linked to Accounts and service sites; synced with CRM and support person records. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Companies Organization records map to accounts in ERPs and invoicing tools. | Stock History SVMXC__Stock_History__c; append-only log of inventory transactions (RMA, shipment, parts receipt); read out for parts and inventory analytics. | Companies is specific to Kommo and Stock History to Servicemax — each maps to any object or custom field on the other side. | |
| Pipelines & Statuses Stage definitions structure lead progress and drive stage-change syncs to reporting tools. | Accounts Standard Salesforce Account; customer and site company records; synced two-way with CRM and database customer tables. | Pipelines & Statuses is specific to Kommo and Accounts to Servicemax — each maps to any object or custom field on the other side. | |
| Tasks Follow-up records keep rep activity consistent across systems. | Cases Standard Salesforce Case; support records that often precede a Work Order; synced with help desk tools and reporting databases. | Tasks is specific to Kommo and Cases to Servicemax — each maps to any object or custom field on the other side. | |
| Notes Free-text and system notes attach context to synced leads and contacts. | Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. | Notes is specific to Kommo and Products to Servicemax — each maps to any object or custom field on the other side. | |
| Custom Fields Per-entity custom fields hold data written from external databases and enrichment. | Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. | Custom Fields is specific to Kommo and Work Orders to Servicemax — each maps to any object or custom field on the other side. |
How changes propagate between Kommo and Servicemax
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Kommo Servicemax Sub-second propagation
DetectionKommo notifies Stacksync of record changes through webhook events. Webhooks on record add and update events, plus polling for backfill.
DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.
Servicemax Kommo Sub-second propagation
DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.
DeliveryEach detected change is written to Kommo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Kommo: Subject to per-account request rate limits.
- Servicemax: Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count.
What ships with Kommo ⇄ Servicemax
Connect Kommo and Servicemax for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kommo–Servicemax connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Kommo or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Kommo or Servicemax record.
Observability
Monitoring
Track your Kommo ⇄ Servicemax sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Kommo and Servicemax.
How the Kommo and Servicemax connectors work
Kommo
- Integration surface
- REST API
- Authentication
- OAuth 2.0 with refresh tokens
- Change detection
- Webhooks on record add and update events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account request rate limits
Servicemax
- Integration surface
- Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform)
- Authentication
- Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects
- Change detection
- Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled
- Capabilities
- read · write · CDC
- Rate limits
- Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count
How it works
How to connect Kommo to Servicemax — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Kommo and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Kommo
connected
Servicemax
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Kommo and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Kommo ⇄ ServicemaxCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Kommo ServicemaxCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Kommo and Servicemax integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Kommo and Servicemax: authenticate both systems, choose the objects to sync (such as Kommo's Contacts and Companies), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Servicemax: Change Data Capture and Platform Events give near-real-time change feeds but must be enabled per object, and managed-package objects may need the vendor to expose them. Kommo: Kommo is the former amoCRM, and its data model centers on leads moving through configurable pipelines and statuses, with contacts and companies linked to each lead. Stacksync's field mapping accounts for these differences between Kommo and Servicemax without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Kommo and Servicemax records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Kommo and Servicemax connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Kommo–Servicemax integration in-house.
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Yes — Stacksync ships production-grade connectors for both Kommo and Servicemax. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Kommo: Webhooks on record add and update events, plus polling for backfill. On Servicemax: Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 523 integrations available for Kommo and Servicemax.
Popular · 7 of 523
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Kommo ⇄ Quip -
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Servicemax ⇄ Copper CRM -
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Servicemax ⇄ Folk CRM
No integrations match .
