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Human resources ⇄ CRM

Jobvite to Kustomer integration — real-time, two-way sync

Keep Jobvite and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Jobvite and Kustomer

Keep the people who own accounts in Kustomer in step with the workforce records in Jobvite, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Kustomer runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Jobvite. Jobvite is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Conversations, Messages, Companies, Custom Objects (Klasses) in Kustomer with Workflow Status, New Hire, Employee, Attachment in Jobvite field by field, in real time, and in both directions. You decide which system owns which fields, so Jobvite stays authoritative on roles and org structure while Kustomer keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Keep customer attributes updated from billing systems so routing rules and SLAs reflect account value
  • 02 Escalate conversation-derived signals into the CRM as tasks or opportunities
  • 03 Write New Hire records into an HRIS or onboarding system the moment a candidate is marked hired, driven by Jobvite's candidate hired webhook.
  • 04 Push headcount-approved Requisitions from an internal planning database into Jobvite via POST /job so approved roles post to the career site automatically.

Common sync patterns

New team members provisioned when they are hired

When Jobvite records a new hire, a matching user or owner is created in Kustomer, so a new rep can start working accounts without waiting on a manual setup ticket.

Ownership and territory follow the org chart

When a person changes team, manager, or region in Jobvite, their accounts and territory assignments in Kustomer update to match, so pipeline stays with the right owner.

Deactivate access when someone leaves

When Jobvite marks a worker as departed, the matching user in Kustomer is flagged or deactivated, so former employees do not keep CRM access after their last day.

What you can sync between Jobvite and Kustomer

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Jobvite objects Kustomer objects How this pairing syncs
Attachment Resumes, cover letters, and files attached to a candidate; synced out to object storage or a document management system. Teams Team assignments support routing parity and reporting. Attachment is specific to Jobvite and Teams to Kustomer — each maps to any object or custom field on the other side.
Offer Offer state tied to an application (extended, accepted, declined); read out for offer-acceptance reporting and written to downstream comp or HR systems. Tags Labels on conversations and customers sync for categorization and analytics. Offer is specific to Jobvite and Tags to Kustomer — each maps to any object or custom field on the other side.
Candidate Read from the candidate feed (GET /candidate) and written back via POST /candidate/updateCandidates to change status, notes, and disposition on each record. Notes Internal annotations carry context alongside synced conversations. Candidate is specific to Jobvite and Notes to Kustomer — each maps to any object or custom field on the other side.
Requisition (Job) Job openings created or updated through POST /job and read from GET /jobFeed; maps to opening tables in an ATS reporting warehouse. Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. Requisition (Job) is specific to Jobvite and Customers to Kustomer — each maps to any object or custom field on the other side.
Application Links a candidate to one requisition with its workflow state; read for pipeline reporting and status written back through the candidate update call. Conversations Support threads across channels sync outward for analytics and CRM context. Application is specific to Jobvite and Conversations to Kustomer — each maps to any object or custom field on the other side.
Workflow Status The pipeline stage per application (Screen, Interview, Offer, Hired); updated through POST /candidate/updateCandidates to advance records. Messages Individual messages within conversations support full-thread replication. Workflow Status is specific to Jobvite and Messages to Kustomer — each maps to any object or custom field on the other side.

How changes propagate between Jobvite and Kustomer

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Jobvite Kustomer Sub-second propagation

DetectionJobvite notifies Stacksync of record changes through webhook events. A candidate hired webhook, configured per customer by a Jobvite rep, POSTs to a custom URL on hire/offer-accepted events.

DeliveryEach detected change is written to Kustomer through its API, with automatic retries and rate-limit backoff.

Kustomer Jobvite Sub-second propagation

DetectionKustomer notifies Stacksync of record changes through webhook events. Outbound webhooks on record events, plus polling for backfill.

DeliveryEach detected change is written to Jobvite through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Jobvite: Roughly 15 requests per minute and 850 per hour, reset at midnight Pacific, with per-endpoint daily caps (e.g. 20,000/day candidate GET/PUT, 500/day employee sync); 429 on exceed.
  • Kustomer: Subject to the platform's API rate limits.
What ships with Jobvite ⇄ Kustomer

Connect Jobvite and Kustomer for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Jobvite–Kustomer connection.

Real-time

Two-way sync

Changes in Jobvite or Kustomer instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Jobvite or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Jobvite or Kustomer record.

Observability

Monitoring

Track your Jobvite ⇄ Kustomer sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Jobvite and Kustomer.

How the Jobvite and Kustomer connectors work

Jobvite

Integration surface
REST API (JSON) with candidate, requisition (job), and employee feed endpoints under https://api.jobvite.com/{version}
Authentication
API key (api) and secret (sc) plus company ID (companyId), sent in request headers since Jobvite's April 1, 2024 move from URL-query to header-based auth. Credentials are provisioned per customer by Jobvite Support.
Change detection
A candidate hired webhook, configured per customer by a Jobvite rep, POSTs to a custom URL on hire/offer-accepted events; otherwise Stacksync polls the candidate and job feeds on a schedule and diffs results, since records carry no per-item modified-date filter.
Capabilities
read · write · webhooks
Rate limits
Roughly 15 requests per minute and 850 per hour, reset at midnight Pacific, with per-endpoint daily caps (e.g. 20,000/day candidate GET/PUT, 500/day employee sync); 429 on exceed.
Jobvite setup guide

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits
How it works

How to connect Jobvite to Kustomer — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Jobvite and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Jobvite connected
    Kustomer connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Jobvite and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Jobvite ⇄ Kustomer
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Jobvite Kustomer
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Jobvite and Kustomer integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 418 integrations available for Jobvite and Kustomer.

Popular · 7 of 418
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