Real-time
Two-way sync
Changes in Ironclad or Newrelic instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Developer tools
Ironclad to Newrelic integration — real-time, two-way sync
Keep Ironclad and Newrelic in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Ironclad and Newrelic
Connect the tickets, records, and events in Ironclad to the systems engineering runs in Newrelic, kept current in real time and in both directions.
Ironclad is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Newrelic is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Workflow Documents, Workflows, Records, Entities in Ironclad with NRQL Query Results, Entities, Workloads, Synthetics Monitors in Newrelic field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Pull executed contract PDFs from Records attachments into a document store or archive as each workflow completes.
- 02 Two-way sync Ironclad Records with a warehouse or ERP so executed-contract value, counterparty, renewal dates, and status stay current without manual re-keying.
- 03 Provision Synthetics Monitors from a service catalog and read their results via NRQL for availability and latency reporting in SQL.
- 04 Provision and update Dashboards and Alert Policies from a config repository or database through NerdGraph so definitions stay versioned and consistent across accounts and environments.
Common sync patterns
Where Newrelic is the directory or identity source: one set of users
People and accounts in Ironclad stay matched to the users in Newrelic, so access, provisioning, and org changes propagate instead of being keyed in twice.
Where Newrelic watches operations: live volumes for visibility
Open items, throughput, and error counts from Ironclad replicate into Newrelic, so the operational view reflects what is actually happening in the business.
One shared record across both systems
Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.
What you can sync between Ironclad and Newrelic
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Ironclad objects | Newrelic objects | How this pairing syncs | |
|---|---|---|---|
| Entities Structured records for counterparties and other parties linked to workflows and records; read and written to keep company and vendor master data aligned with a CRM or ERP. | Entities The entity catalog of APM applications, hosts, services, and monitors searched via NerdGraph entitySearch; read for inventory, with tags added or replaced through taggingAddTagsToEntity so ownership and environment metadata stay in sync. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Signature Packets The e-signature packets on a workflow (sent, signatures collected, fully signed); read to track signing progress, with packet events delivered by webhook for real-time status. | Change Tracking (Deployments) Deployment and change markers recorded through NerdGraph changeTrackingCreateDeployment; written from CI/CD to annotate charts, and read back via NRQL on the Deployment event for release correlation. | Signature Packets is specific to Ironclad and Change Tracking (Deployments) to Newrelic — each maps to any object or custom field on the other side. | |
| Workflow Documents Draft and executed documents attached to a workflow; retrieved to pull generated or signed files out into a document store or archive. | Dashboards Dashboard definitions and widgets via NerdGraph dashboardCreate/dashboardUpdate/dashboardDelete mutations and entity queries, with full CRUD; exported for backup and audit or provisioned and updated programmatically from a source of truth. | Workflow Documents is specific to Ironclad and Dashboards to Newrelic — each maps to any object or custom field on the other side. | |
| Workflows The core unit of Ironclad: a live contract process (NDA, MSA, order form) moving through creation, review, approval, and signature. Launched via POST, updated via PATCH, and read for status, so contract processes move two-way between Ironclad and a database, CRM, or ERP. | Alert Policies & Conditions Alert policies and NRQL alert conditions managed through NerdGraph alertsPolicy and alertsNrqlCondition mutations with full create, update, and delete; read out for audit or provisioned from a config source so alerting stays consistent across accounts. | Workflows is specific to Ironclad and Alert Policies & Conditions to Newrelic — each maps to any object or custom field on the other side. | |
| Records The Repository of executed and stored contracts with metadata (value, counterparty, key dates, type) and attachments; full create, read, update, and delete so signed-contract data and PDFs sync to a warehouse, ERP, or CRM. | NRQL Query Results Telemetry events, metrics, logs, and spans queried through NerdGraph's nrql field (or the legacy Insights query API) over time windows; read-only and bounded by data retention, commonly streamed into a warehouse for long-term analysis. | Records is specific to Ironclad and NRQL Query Results to Newrelic — each maps to any object or custom field on the other side. | |
| Obligations Post-signature commitments, milestones, and renewal dates tied to contracts; synced two-way to drive renewal, compliance, and finance reporting in downstream systems. | Workloads Workload groupings of related entities via NerdGraph workloadCreate/workloadUpdate/workloadDelete with full CRUD; read for status rollups or provisioned from a service catalog to keep team-level views current. | Obligations is specific to Ironclad and Workloads to Newrelic — each maps to any object or custom field on the other side. |
How changes propagate between Ironclad and Newrelic
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Ironclad Newrelic Sub-second propagation
DetectionIronclad notifies Stacksync of record changes through webhook events. Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing.
DeliveryEach detected change is written to Newrelic through its API, with automatic retries and rate-limit backoff.
Newrelic Ironclad Sub-second propagation
DetectionNewrelic notifies Stacksync of record changes through webhook events. NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans).
DeliveryEach detected change is written to Ironclad through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Ironclad: Limits are enforced per account per minute by endpoint: GET Workflows 400 and POST/PATCH Workflows 40; GET Records 600 and POST/PATCH Records 200; GET Entities 600 and POST/PATCH Entities 200; Webhooks 600; all other endpoints 800. Exceeding a limit returns HTTP 429, and Ironclad recommends exponential backoff with jitter.
- Newrelic: NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
What ships with Ironclad ⇄ Newrelic
Connect Ironclad and Newrelic for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Ironclad–Newrelic connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Ironclad or Newrelic data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Ironclad or Newrelic record.
Observability
Monitoring
Track your Ironclad ⇄ Newrelic sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Ironclad and Newrelic.
How the Ironclad and Newrelic connectors work
Ironclad
- Integration surface
- REST/JSON Public API (CLM API) at https://na1.ironcladapp.com/public/api/v1 (NA1 and EU1 regions plus a demo/sandbox), with a native Webhooks subscription API; described by an OpenAPI 3.1 spec.
- Authentication
- OAuth 2.0 - Authorization Code grant (PKCE for public clients) and Client Credentials grant for server-to-server; access tokens are Bearer, expire after 6 hours, and every endpoint is gated by a resource scope. The legacy static API bearer token was deprecated on 2024-11-22.
- Change detection
- Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing endpoint up to 10 times over about 13.6 hours with exponential backoff. Otherwise poll the list endpoints by last-updated. There is no database change-data-capture log.
- Capabilities
- read · write · webhooks
- Rate limits
- Limits are enforced per account per minute by endpoint: GET Workflows 400 and POST/PATCH Workflows 40; GET Records 600 and POST/PATCH Records 200; GET Entities 600 and POST/PATCH Entities 200; Webhooks 600; all other endpoints 800. Exceeding a limit returns HTTP 429, and Ironclad recommends exponential backoff with jitter.
Newrelic
- Integration surface
- NerdGraph (GraphQL) plus REST data-ingest APIs (Event, Metric, Log, Trace) and the legacy REST API v2
- Authentication
- User API key (prefixed NRAK-) sent in the API-Key header for NerdGraph queries and mutations; the data-ingest APIs (Event, Metric, Log) use a License/Ingest key in the Api-Key header. Keys, endpoints, and data are region-scoped (US, EU, JP).
- Change detection
- NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans); config objects such as dashboards, alert policies, and workloads carry no modified-date and are diffed on each run. Alert workflows can push outbound webhook notifications for near-real-time alerting. No CDC feed.
- Capabilities
- read · write · webhooks
- Rate limits
- NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
How it works
How to connect Ironclad to Newrelic — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Ironclad and Newrelic with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Ironclad
connected
Newrelic
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Ironclad and Newrelic objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Ironclad ⇄ NewrelicCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Ironclad NewrelicCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Ironclad and Newrelic integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Ironclad and Newrelic: authenticate both systems, choose the objects to sync (such as Ironclad's Entities and Signature Packets), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Ironclad and Newrelic connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Ironclad–Newrelic integration in-house.
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Yes — Stacksync ships production-grade connectors for both Ironclad and Newrelic. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Ironclad: Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing endpoint up to 10 times over about 13.6 hours with exponential backoff. Otherwise poll the list endpoints by last-updated. There is no database change-data-capture log. On Newrelic: NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans); config objects such as dashboards, alert policies, and workloads carry no modified-date and are diffed on each run. Alert workflows can push outbound webhook notifications for near-real-time alerting. No CDC feed. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Ironclad side: Workflow Documents, Workflows, Records, Entities, plus custom fields where Ironclad exposes them. On the Newrelic side: NRQL Query Results, Entities, Workloads, Synthetics Monitors. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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