Real-time
Two-way sync
Changes in Ironclad or Jira instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Developer tools
Ironclad to Jira integration — real-time, two-way sync
Keep Ironclad and Jira in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Ironclad and Jira
Connect the tickets, records, and events in Ironclad to the systems engineering runs in Jira, kept current in real time and in both directions.
Ironclad is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Jira is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Webhooks, Workflow Approvals, Signature Packets, Workflow Documents in Ironclad with Issues, Projects, Comments, Worklogs in Jira field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Pull executed contract PDFs from Records attachments into a document store or archive as each workflow completes.
- 02 Two-way sync Ironclad Records with a warehouse or ERP so executed-contract value, counterparty, renewal dates, and status stay current without manual re-keying.
- 03 Load Issues, Worklogs, and status transitions into a warehouse for cycle-time, throughput, and burndown reporting.
- 04 Sync Sprints and Boards with a capacity-planning tool so estimates and iteration scope stay aligned.
Common sync patterns
One shared record across both systems
Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.
Where Jira tracks engineering work: requests become issues
A ticket or request raised in Ironclad opens or updates a matching issue in Jira, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.
Where Jira moves messages between services: activity lands on the stream
Records created or changed in Ironclad publish to the queue or topic in Jira as they happen, so downstream services react to real events rather than polling for them.
What you can sync between Ironclad and Jira
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Ironclad objects | Jira objects | How this pairing syncs | |
|---|---|---|---|
| Entities Structured records for counterparties and other parties linked to workflows and records; read and written to keep company and vendor master data aligned with a CRM or ERP. | Versions Release / fix-version records per Project; synced to align roadmap and release tools on what ships in each version. | Entities is specific to Ironclad and Versions to Jira — each maps to any object or custom field on the other side. | |
| Obligations Post-signature commitments, milestones, and renewal dates tied to contracts; synced two-way to drive renewal, compliance, and finance reporting in downstream systems. | Components Sub-project categories used to route and group Issues; synced so ownership and triage stay consistent across tools. | Obligations is specific to Ironclad and Components to Jira — each maps to any object or custom field on the other side. | |
| Webhooks Event subscriptions that push workflow, approval, signature, document, and comment changes to Stacksync in near real time; created, listed, and deleted through the API across 40+ event types. | Users Account records referenced as reporters, assignees, and watchers; read to resolve accountId to a person when mapping Issue ownership. | Webhooks is specific to Ironclad and Users to Jira — each maps to any object or custom field on the other side. | |
| Workflow Approvals Per-workflow approval requests and their state; read to report approval status and cycle time, and status changes arrive live through the workflow_approval_status_changed event. | Issues Core work items (stories, bugs, tasks, epics, sub-tasks); synced two-way with databases and other trackers, keyed by issue key with an updated field for incrementals. | Workflow Approvals is specific to Ironclad and Issues to Jira — each maps to any object or custom field on the other side. | |
| Signature Packets The e-signature packets on a workflow (sent, signatures collected, fully signed); read to track signing progress, with packet events delivered by webhook for real-time status. | Projects Containers that group Issues, workflows, and permissions; usually read to segment syncs by team, or written when standing up a new project. | Signature Packets is specific to Ironclad and Projects to Jira — each maps to any object or custom field on the other side. | |
| Workflow Documents Draft and executed documents attached to a workflow; retrieved to pull generated or signed files out into a document store or archive. | Comments Discussion threads on Issues; in v3 the body is Atlassian Document Format JSON, so rich text is preserved when syncing to and from other systems. | Workflow Documents is specific to Ironclad and Comments to Jira — each maps to any object or custom field on the other side. |
How changes propagate between Ironclad and Jira
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Ironclad Jira Sub-second propagation
DetectionIronclad notifies Stacksync of record changes through webhook events. Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing.
DeliveryEach detected change is written to Jira through its API, with automatic retries and rate-limit backoff.
Jira Ironclad Sub-second propagation
DetectionJira notifies Stacksync of record changes through webhook events. Jira webhooks (jira:issue_created / _updated / _deleted plus comment and worklog events) for near-real-time.
DeliveryEach detected change is written to Ironclad through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Ironclad: Limits are enforced per account per minute by endpoint: GET Workflows 400 and POST/PATCH Workflows 40; GET Records 600 and POST/PATCH Records 200; GET Entities 600 and POST/PATCH Entities 200; Webhooks 600; all other endpoints 800. Exceeding a limit returns HTTP 429, and Ironclad recommends exponential backoff with jitter.
- Jira: Cost-based (points) model; 429 responses return Retry-After and X-RateLimit-* headers. JQL search costs far more than single-issue reads.
What ships with Ironclad ⇄ Jira
Connect Ironclad and Jira for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Ironclad–Jira connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Ironclad or Jira data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Ironclad or Jira record.
Observability
Monitoring
Track your Ironclad ⇄ Jira sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Ironclad and Jira.
How the Ironclad and Jira connectors work
Ironclad
- Integration surface
- REST/JSON Public API (CLM API) at https://na1.ironcladapp.com/public/api/v1 (NA1 and EU1 regions plus a demo/sandbox), with a native Webhooks subscription API; described by an OpenAPI 3.1 spec.
- Authentication
- OAuth 2.0 - Authorization Code grant (PKCE for public clients) and Client Credentials grant for server-to-server; access tokens are Bearer, expire after 6 hours, and every endpoint is gated by a resource scope. The legacy static API bearer token was deprecated on 2024-11-22.
- Change detection
- Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing endpoint up to 10 times over about 13.6 hours with exponential backoff. Otherwise poll the list endpoints by last-updated. There is no database change-data-capture log.
- Capabilities
- read · write · webhooks
- Rate limits
- Limits are enforced per account per minute by endpoint: GET Workflows 400 and POST/PATCH Workflows 40; GET Records 600 and POST/PATCH Records 200; GET Entities 600 and POST/PATCH Entities 200; Webhooks 600; all other endpoints 800. Exceeding a limit returns HTTP 429, and Ironclad recommends exponential backoff with jitter.
Jira
- Integration surface
- REST API v2 and v3 plus the Jira Software (Agile) REST API
- Authentication
- OAuth 2.0 (3LO) for apps, or Basic auth with an Atlassian account email plus API token
- Change detection
- Jira webhooks (jira:issue_created / _updated / _deleted plus comment and worklog events) for near-real-time; incremental JQL polling on the issue updated timestamp as a best-effort reconciliation fallback.
- Capabilities
- read · write · webhooks
- Rate limits
- Cost-based (points) model; 429 responses return Retry-After and X-RateLimit-* headers. JQL search costs far more than single-issue reads.
How it works
How to connect Ironclad to Jira — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Ironclad and Jira with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Ironclad
connected
Jira
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Ironclad and Jira objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Ironclad ⇄ JiraCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Ironclad JiraCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Ironclad and Jira integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Ironclad and Jira: authenticate both systems, choose the objects to sync (such as Ironclad's Entities and Obligations), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Ironclad and Jira records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Ironclad and Jira connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Ironclad–Jira integration in-house.
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Yes — Stacksync ships production-grade connectors for both Ironclad and Jira. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Ironclad: Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing endpoint up to 10 times over about 13.6 hours with exponential backoff. Otherwise poll the list endpoints by last-updated. There is no database change-data-capture log. On Jira: Jira webhooks (jira:issue_created / _updated / _deleted plus comment and worklog events) for near-real-time; incremental JQL polling on the issue updated timestamp as a best-effort reconciliation fallback. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Ironclad side: Webhooks, Workflow Approvals, Signature Packets, Workflow Documents, plus custom fields where Ironclad exposes them. On the Jira side: Issues, Projects, Comments, Worklogs. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 390 integrations available for Ironclad and Jira.
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Ironclad ⇄ Opsgenie -
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