Skip to content
CRM ⇄ ERP

Intercom to Linnworks integration — real-time, two-way sync

Keep Intercom and Linnworks in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Intercom and Linnworks

Close the gap between front office and back office: Intercom and Linnworks share customers and status in real time, in both directions.

Intercom holds the customer relationship; Linnworks runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Contacts, Companies, Conversations, Tickets in Intercom with Processed Orders, Stock Items, Stock Levels, Locations in Linnworks field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Sync contacts and companies bi-directionally with the CRM so support sees deal context and sales sees conversation history
  • Push product usage events from an application database into Intercom to trigger onboarding and retention messages
  • Mirror processed orders, refunds, and returns into a warehouse for margin reporting across channels
  • Sync product and listing data with a PIM so channel listings stay aligned with the catalog

Where Linnworks manages people and org data: keep Intercom aligned

Owners, territories, and org structure informed by Linnworks stay current in Intercom.

Where Linnworks handles order-to-cash: closed-won flows through

A deal won in Intercom creates or updates the customer in Linnworks with clean data, so fulfillment and invoicing start without re-entry.

Where Linnworks is the finance system of record: money status on the account

Invoice and payment state from Linnworks shows on the account in Intercom, so reps see balances before promising the next order.

What you can sync between Intercom and Linnworks

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Intercom objects Linnworks objects
Segments Saved audience definitions are readable for targeting parity across tools. Returns & Refunds Post-sale records flow to finance and support systems.
Admins & Teams Teammate records map conversation ownership to CRM users. Shipping Services Carrier and service definitions support label and tracking data in order syncs.
Articles Help center content is accessible via API for knowledge sync and audits. Open Orders Unshipped orders aggregated from sales channels sync into ERPs and fulfillment systems.
Contacts A single contact model covers both users and leads, distinguished by a role attribute. Processed Orders Completed orders feed accounting and warehouse-based margin reporting.
Companies Company records group contacts and carry plan and account attributes used in segmentation. Stock Items SKU records keep product data aligned with ERPs and PIMs.
Conversations Support and sales threads sync outward for analytics and CRM context. Stock Levels Per-location quantities sync outward so channels and planning tools reflect current availability.
What ships with Intercom ⇄ Linnworks

Connect Intercom and Linnworks for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Intercom–Linnworks connection.

Real-time

Two-way sync

Changes in Intercom or Linnworks instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Intercom or Linnworks data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Intercom or Linnworks record.

Observability

Monitoring

Track your Intercom ⇄ Linnworks sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Intercom and Linnworks.

How the Intercom and Linnworks connectors work

Intercom

Integration surface
REST API
Authentication
OAuth 2.0 for public apps or a workspace access token
Change detection
Webhook topic subscriptions for contact, company, and conversation events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to per-app rate limits on the Intercom API

Linnworks

Integration surface
REST API
Authentication
Application credentials and an install token exchanged for a session token
Change detection
Polling on order and stock endpoints
Capabilities
read · write
Rate limits
Per-endpoint rate limits apply on the Linnworks API
How it works

How to connect Intercom to Linnworks — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Intercom and Linnworks with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Intercom connected
    Linnworks connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Intercom and Linnworks objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Intercom ⇄ Linnworks
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Intercom Linnworks
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Intercom and Linnworks integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Intercom and Linnworks.

Popular · 8 of 386
All Intercom integrations All Linnworks integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own