Real-time
Two-way sync
Changes in Infor CloudSuite or Kustomer instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Infor CloudSuite to Kustomer integration — real-time, two-way sync
Keep Infor CloudSuite and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Infor CloudSuite and Kustomer
Close the gap between front office and back office: Kustomer and Infor CloudSuite share customers and status in real time, in both directions.
Kustomer holds the customer relationship; Infor CloudSuite runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Custom Objects (Klasses), Users, Teams, Tags in Kustomer with Sales orders, Purchase orders, Invoices, Inventory balances in Infor CloudSuite field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Mirror conversations and satisfaction data into a warehouse for support analytics and agent performance reporting
- Keep customer attributes updated from billing systems so routing rules and SLAs reflect account value
- Flow ecommerce orders into CloudSuite and return order status and shipment data to the storefront.
- Replicate ERP data into a warehouse for reporting without building custom ION integrations.
Where Infor CloudSuite is the finance system of record: money status on the account
Invoice and payment state from Infor CloudSuite shows on the account in Kustomer, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Infor CloudSuite manages people and org data: keep Kustomer aligned
Owners, territories, and org structure informed by Infor CloudSuite stay current in Kustomer.
What you can sync between Infor CloudSuite and Kustomer
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Infor CloudSuite objects | Kustomer objects | |
|---|---|---|
| Suppliers / vendors Procurement counterparties synced with sourcing and AP tools. | Tags Labels on conversations and customers sync for categorization and analytics. | |
| Sales orders Demand-side documents synced in from commerce channels and out for fulfillment visibility. | Notes Internal annotations carry context alongside synced conversations. | |
| Purchase orders Supply-side documents shared with procurement and supplier portals. | Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | |
| Invoices Billing documents synced to finance and reporting systems. | Conversations Support threads across channels sync outward for analytics and CRM context. | |
| Inventory balances On-hand quantities exposed so external channels quote against real stock. | Messages Individual messages within conversations support full-thread replication. | |
| GL journal entries Financial postings replicated for consolidated reporting. | Companies Organization records group customers and map to CRM accounts. |
What ships with Infor CloudSuite ⇄ Kustomer
Connect Infor CloudSuite and Kustomer for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CloudSuite–Kustomer connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Infor CloudSuite or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Infor CloudSuite or Kustomer record.
Observability
Monitoring
Track your Infor CloudSuite ⇄ Kustomer sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Infor CloudSuite and Kustomer.
How the Infor CloudSuite and Kustomer connectors work
Infor CloudSuite
- Integration surface
- REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
- Authentication
- OAuth 2.0 via Infor OS / ION API credentials
- Change detection
- Event-style BOD publications through Infor ION where configured; otherwise polling
- Capabilities
- read · write
- Rate limits
- Subject to the ION API gateway's rate limiting policies for the tenant.
Kustomer
- Integration surface
- REST API
- Authentication
- API key used as a bearer token, scoped by role
- Change detection
- Outbound webhooks on record events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Infor CloudSuite to Kustomer — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Infor CloudSuite and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Infor CloudSuite
connected
Kustomer
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Infor CloudSuite and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Infor CloudSuite ⇄ KustomerCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Infor CloudSuite KustomerCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Infor CloudSuite and Kustomer integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Infor CloudSuite and Kustomer: authenticate both systems, choose the objects to sync (such as Infor CloudSuite's Suppliers / vendors and Sales orders), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Kustomer side: Custom Objects (Klasses), Users, Teams, Tags, plus custom fields where Kustomer exposes them. On the Infor CloudSuite side: Sales orders, Purchase orders, Invoices, Inventory balances. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Infor CloudSuite and Kustomer: Where Infor CloudSuite is the finance system of record: money status on the account; One customer master; Where Infor CloudSuite manages people and org data: keep Kustomer aligned. Invoice and payment state from Infor CloudSuite shows on the account in Kustomer, so reps see balances before promising the next order.
-
Infor CloudSuite: REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs). Authentication: OAuth 2.0 via Infor OS / ION API credentials. Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Stacksync manages authentication, retries, and rate limits on both sides.
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Kustomer: Kustomer's data model centers on a customer timeline: conversations, messages, and custom object records all appear chronologically against one customer record rather than as separate tickets. Infor CloudSuite: Integration runs through Infor OS: the ION API gateway fronts the APIs and ION messaging moves standardized Business Object Documents (BODs) such as item, customer, and order syncs. Stacksync's field mapping accounts for these differences between Infor CloudSuite and Kustomer without custom code.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Infor CloudSuite and Kustomer.
Popular · 8 of 386
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Infor CloudSuite ⇄ Drift -
Infor CloudSuite ⇄ Folk CRM -
Infor CloudSuite ⇄ Freshsales -
Infor CloudSuite ⇄ Freshworks CRM -
Kustomer ⇄ SAP Business ByDesign -
Kustomer ⇄ SAP Business One -
Kustomer ⇄ Oracle Fusion ERP -
Kustomer ⇄ Acumatica
No integrations match .
