Real-time
Two-way sync
Changes in Freshworks CRM or Infor CloudSuite instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Freshworks CRM to Infor CloudSuite integration — real-time, two-way sync
Keep Freshworks CRM and Infor CloudSuite in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Mulesoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Freshworks CRM and Infor CloudSuite
Close the gap between front office and back office: Freshworks CRM and Infor CloudSuite share customers and status in real time, in both directions.
Freshworks CRM holds the customer relationship; Infor CloudSuite runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Tasks, Appointments, Sales activities, Lists in Freshworks CRM with GL journal entries, Items, Customers, Suppliers / vendors in Infor CloudSuite field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Push scored leads from a data platform into Freshworks CRM and route them by lifecycle stage.
- Two-way sync accounts and deals with an ERP so quotes and invoices reference the same customer records.
- Sync items, customers, and orders between CloudSuite and a CRM so sales quotes against live pricing and inventory.
- Flow ecommerce orders into CloudSuite and return order status and shipment data to the storefront.
Where Infor CloudSuite manages people and org data: keep Freshworks CRM aligned
Owners, territories, and org structure informed by Infor CloudSuite stay current in Freshworks CRM.
Where Infor CloudSuite handles order-to-cash: closed-won flows through
A deal won in Freshworks CRM creates or updates the customer in Infor CloudSuite with clean data, so fulfillment and invoicing start without re-entry.
Where Infor CloudSuite is the finance system of record: money status on the account
Invoice and payment state from Infor CloudSuite shows on the account in Freshworks CRM, so reps see balances before promising the next order.
What you can sync between Freshworks CRM and Infor CloudSuite
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Freshworks CRM objects | Infor CloudSuite objects | |
|---|---|---|
| Tasks Follow-ups created from external signals such as product usage events. | Invoices Billing documents synced to finance and reporting systems. | |
| Appointments Meeting records readable for activity reporting. | Inventory balances On-hand quantities exposed so external channels quote against real stock. | |
| Sales activities Logged activity types used in engagement and productivity analysis. | GL journal entries Financial postings replicated for consolidated reporting. | |
| Lists Contact list membership synced against segments computed in a warehouse. | Items Product and material masters synced to commerce, CRM, and planning tools. | |
| Notes Context records attached to contacts, accounts, and deals. | Customers Account masters matched against CRM records in two-way syncs. | |
| Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. | Suppliers / vendors Procurement counterparties synced with sourcing and AP tools. |
What ships with Freshworks CRM ⇄ Infor CloudSuite
Connect Freshworks CRM and Infor CloudSuite for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshworks CRM–Infor CloudSuite connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Freshworks CRM or Infor CloudSuite data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Freshworks CRM or Infor CloudSuite record.
Observability
Monitoring
Track your Freshworks CRM ⇄ Infor CloudSuite sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Freshworks CRM and Infor CloudSuite.
How the Freshworks CRM and Infor CloudSuite connectors work
Freshworks CRM
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters; outbound webhooks can be configured through workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by plan
Infor CloudSuite
- Integration surface
- REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
- Authentication
- OAuth 2.0 via Infor OS / ION API credentials
- Change detection
- Event-style BOD publications through Infor ION where configured; otherwise polling
- Capabilities
- read · write
- Rate limits
- Subject to the ION API gateway's rate limiting policies for the tenant.
How it works
How to connect Freshworks CRM to Infor CloudSuite — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Freshworks CRM and Infor CloudSuite with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Freshworks CRM
connected
Infor CloudSuite
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Freshworks CRM and Infor CloudSuite objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Freshworks CRM ⇄ Infor CloudSuiteCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Freshworks CRM Infor CloudSuiteCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Freshworks CRM and Infor CloudSuite integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Freshworks CRM and Infor CloudSuite: authenticate both systems, choose the objects to sync (such as Freshworks CRM's Tasks and Appointments), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Freshworks CRM and Infor CloudSuite: Where Infor CloudSuite manages people and org data: keep Freshworks CRM aligned; Where Infor CloudSuite handles order-to-cash: closed-won flows through; Where Infor CloudSuite is the finance system of record: money status on the account. Owners, territories, and org structure informed by Infor CloudSuite stay current in Freshworks CRM.
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Freshworks CRM: REST API. Authentication: API key sent as a Token authorization header. Infor CloudSuite: REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs). Authentication: OAuth 2.0 via Infor OS / ION API credentials. Stacksync manages authentication, retries, and rate limits on both sides.
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Freshworks CRM: Freshworks CRM was rebranded as Freshsales Suite; it shares the Freshsales API surface, with marketing features layered onto the same contact model. Infor CloudSuite: Integration runs through Infor OS: the ION API gateway fronts the APIs and ION messaging moves standardized Business Object Documents (BODs) such as item, customer, and order syncs. Stacksync's field mapping accounts for these differences between Freshworks CRM and Infor CloudSuite without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Freshworks CRM and Infor CloudSuite records are not retained after a sync operation.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshworks CRM and Infor CloudSuite.
Popular · 8 of 386
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Freshworks CRM ⇄ Odoo -
Freshworks CRM ⇄ Blue Yonder WMS -
Freshworks CRM ⇄ Brightpearl -
Freshworks CRM ⇄ Cetec ERP -
Infor CloudSuite ⇄ Nimble -
Infor CloudSuite ⇄ Nutshell -
Infor CloudSuite ⇄ Oracle CX Sales -
Infor CloudSuite ⇄ Outreach
No integrations match .
