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HubSpot and UKG Ready integration

Plan how HubSpot and UKG Ready should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need
Integration planning
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HubSpot
UKG Ready
Review the integration scope

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Proposed workflow

Worker or employee process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving HubSpot Users or UKG Ready Employees needs a defined result in the other system.

  1. Start with HubSpot Users and UKG Ready Employees. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve organization, position, manager, and effective-date context before dependent changes.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a future-dated joiner, a mover, and a leaver with protected-account exceptions before applying access changes.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between HubSpot and UKG Ready
HubSpot recordUKG Ready recordRecord matchingField ownership
UsersDocumented record: SupportedBusiness process handoffEmployeesProposed record; confirm Stacksync object support.Link the employment/person identity to the directory tenant and user ID; support rehires without creating duplicate accounts.HR effective dates and access-owner approval govern provisioning or deactivation; a record update alone is not an access authorization.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

HubSpot

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Contact
  • Company
  • Deal
  • Line Item
  • Product
  • Ticket
  • Quote
  • Goal
  • Owner
  • Pipeline
  • Stages
  • Audit
  • Subscriptions
  • HubDB
  • Forms
  • Calls
  • Communications
  • Emails
  • Meetings
  • Notes
  • Post Mail
  • Tasks
  • Marketing Emails
  • Invoices
  • Attachments
  • Custom objects (all)
  • Associations
  • Users
  • Services
  • Listings
  • Courses
  • Appointments
  • Commerce Payments
  • Email Events
  • Property History
✅ Supported. Confirm field permissions and sync direction.
  • Campaigns
🕘 Coming soon. Confirm field permissions and sync direction.
  • Feedback Submissions
❌ Not supported. Confirm field permissions and sync direction.

Read the HubSpot connector guide

UKG Ready

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Employees
  • Employment / Positions
  • Compensation
  • Timesheet Entries
  • Accruals / Time Off
  • Payroll (Earnings / Deductions / Employee Payroll Runs)
Confirm support for this record type and the direction you need.

Discuss UKG Ready requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementHubSpotUKG Ready
Integration interfaceREST API (CRM v3)UKG Ready REST API (v1/v2) plus the Import Tool (XML transactions) and Report-as-a-Service (IBM Cognos); a legacy SOAP API also exists
AuthenticationOAuthConfirm the credentials, API plan, and permissions required for UKG Ready.
Change detectionRecord updates and association changes need separate validation.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessAvailable for supported recordsConfirm with Stacksync
Write accessAvailable for supported recordsConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

HubSpot
Integration interface
REST API (CRM v3)
Authentication
OAuth (choose HubSpot account and authorize Stacksync); requires a HubSpot 'Super Admin' to grant access; optional "Grant access to sensitive fields" checkbox for sensitive/highly sensitive fields
Change detection
Record updates and association changes need separate validation. Association detection uses full scans unless Associations CDC Boost is configured for an eligible account.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Have a HubSpot Super Admin authorize Stacksync through the account connection flow.
  • Include association tables when relationships between records are needed. Configure Associations CDC Boost separately when eligible.
Limitations to check
  • Custom objects require an eligible HubSpot plan. Custom id properties that collide with native record IDs are excluded from sync.
  • Associations CDC Boost requires setup and is unavailable on Free and Starter accounts; association timing can differ from ordinary records.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

HubSpot setup guide
UKG Ready
Integration interface
UKG Ready REST API (v1/v2) plus the Import Tool (XML transactions) and Report-as-a-Service (IBM Cognos); a legacy SOAP API also exists
Authentication
Confirm the credentials, API plan, and permissions required for UKG Ready.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the UKG Ready account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for UKG Ready, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for UKG Ready and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare HubSpot and UKG Ready access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

HubSpot setup checklist
  • Have a HubSpot Super Admin authorize Stacksync through the account connection flow.
  • Include association tables when relationships between records are needed. Configure Associations CDC Boost separately when eligible.

Setup guides: Authorize HubSpot

UKG Ready setup checklist
  • Identify the UKG Ready account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for UKG Ready, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the HubSpot and UKG Ready planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Business process

Users / Employees

Approved worker-to-account handoff: UKG Ready Employees provides context for HubSpot Users. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

HubSpot
Documented record · ✅ Supported
UKG Ready
Object support to establish
Record identity
Link the employment/person identity to the directory tenant and user ID; support rehires without creating duplicate accounts.
Field ownership
HR effective dates and access-owner approval govern provisioning or deactivation; a record update alone is not an access authorization.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Resolve organization, position, manager, and effective-date context before dependent changes.
Validation
Test a future-dated joiner, a mover, and a leaver with protected-account exceptions before applying access changes.
Recovery
Reconcile effective dates before applying a delayed change; route ambiguous termination or access changes for review.

References: HubSpot: Users documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Users / Employees to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Link the employment/person identity to the directory tenant and user ID; support rehires without creating duplicate accounts. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your HubSpot and UKG Ready record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Users / Employees, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Users / Employees handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery.

File or scheduled snapshot

Best fit
Consider for a one-time HubSpot / UKG Ready migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Worker or employee process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Users or Employees record needs a defined result in the other system.

  1. Start with HubSpot Users and UKG Ready Employees. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve organization, position, manager, and effective-date context before dependent changes.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a future-dated joiner, a mover, and a leaver with protected-account exceptions before applying access changes.

If it fails: Reconcile effective dates before applying a delayed change; route ambiguous termination or access changes for review.

Worker lifecycle planning for UKG Ready and HubSpot

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A worker joins, moves, or leaves in UKG Ready; a downstream process in HubSpot needs the approved context.

  1. Identify the worker and employment record represented by Employees or Employment / Positions. Retain effective dates and organizational scope.
  2. Determine what Contact or Company represents: an operational task, a user identity, or a reporting row. Define a relationship; do not map these records as if they were the employee itself.
  3. Require the process owner to approve any access, payroll, or account action and assign an exception owner.

Expected result: Rehires and concurrent assignments keep distinct employment context; delayed updates do not reverse a newer effective state.

If it fails: Inspect employment identity and effective dates before retrying the downstream action.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Users / Employees

Test case

Test a future-dated joiner, a mover, and a leaver with protected-account exceptions before applying access changes.

Expected result

The expected worker or employee relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated worker or employee change

Investigate

Inspect HubSpot Users and UKG Ready Employees, their IDs, and the destination error.

Next action

Reconcile effective dates before applying a delayed change; route ambiguous termination or access changes for review.

A record type or update is unavailable

Investigate

Check the HubSpot and UKG Ready connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between HubSpot and UKG Ready

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

HubSpot UKG Ready Direction requires confirmation

Detect changesRecord updates and association changes need separate validation. Association detection uses full scans unless Associations CDC Boost is configured for an eligible account.

Apply updatesConfirm that Stacksync can create or update the records you need in UKG Ready.

UKG Ready HubSpot Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in HubSpot.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Associations CDC Boost requires setup and is unavailable on Free and Starter accounts; association timing can differ from ordinary records.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

HubSpot and UKG Ready integration FAQ

Further reading

Resources for your technical review

Next step

Plan your integration with an engineer

Walk through your HubSpot and UKG Ready records, field mappings, and requirements with an integration engineer.

Talk to an engineer Explore plans and pricing