Real-time
Two-way sync
Changes in Google Pubsub or Sysaid instantly reflect in both systems. No stale data, no manual imports.
Developer tools ⇄ Business productivity
Google Pubsub to Sysaid integration — real-time, two-way sync
Keep Google Pubsub and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Google Pubsub and Sysaid
Connect the tickets, records, and events in Sysaid to the systems engineering runs in Google Pubsub, kept current in real time and in both directions.
Sysaid is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Google Pubsub is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Assets, Configuration Items (CIs), Companies, Custom Fields in Sysaid with Ordering keys, Topics, Subscriptions, Messages in Google Pubsub field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Two-way sync Incidents and Service Requests with a Postgres database so on-call and internal apps read and update tickets in SQL while agents keep working in SysAid.
- 02 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
- 03 Fan out CRM record changes to a topic and let billing, analytics, and notification subscriptions each react without coupling to the source.
- 04 Bridge order or billing events off a topic into an ERP or ticketing system as they arrive, mapping message attributes to target fields.
Common sync patterns
Where Google Pubsub tracks engineering work: requests become issues
A ticket or request raised in Sysaid opens or updates a matching issue in Google Pubsub, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.
Where Google Pubsub moves messages between services: activity lands on the stream
Records created or changed in Sysaid publish to the queue or topic in Google Pubsub as they happen, so downstream services react to real events rather than polling for them.
Where Google Pubsub is the directory or identity source: one set of users
People and accounts in Sysaid stay matched to the users in Google Pubsub, so access, provisioning, and org changes propagate instead of being keyed in twice.
What you can sync between Google Pubsub and Sysaid
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Google Pubsub objects | Sysaid objects | How this pairing syncs | |
|---|---|---|---|
| Schemas Avro or Protocol Buffer definitions bound to a topic; validate that every published message matches the agreed structure. | Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. | Schemas is specific to Google Pubsub and Service Requests to Sysaid — each maps to any object or custom field on the other side. | |
| Snapshots Captured subscription state for seek/replay; lets already-acknowledged messages be redelivered from a point in time. | Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. | Snapshots is specific to Google Pubsub and Problems to Sysaid — each maps to any object or custom field on the other side. | |
| Message attributes Up to 100 key-value pairs per message; carry routing metadata and drive subscription filter expressions. | Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. | Message attributes is specific to Google Pubsub and Changes to Sysaid — each maps to any object or custom field on the other side. | |
| Dead-letter topics Destination for messages that exceed a subscription's max delivery attempts; isolates poison messages for later handling. | Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. | Dead-letter topics is specific to Google Pubsub and Users to Sysaid — each maps to any object or custom field on the other side. | |
| Ordering keys Tag messages so those sharing a key deliver in publish order when message ordering is enabled; throughput capped at 1 MBps per key. | Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. | Ordering keys is specific to Google Pubsub and Assets to Sysaid — each maps to any object or custom field on the other side. | |
| Topics Named resource publishers send to; Stacksync publishes each record change as a message to a topic for downstream subscribers to consume. | Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. | Topics is specific to Google Pubsub and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side. |
How changes propagate between Google Pubsub and Sysaid
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Google Pubsub Sysaid Sub-second propagation
DetectionGoogle Pubsub notifies Stacksync of record changes through webhook events. Consumes messages as they arrive on a subscription — StreamingPull (long-lived gRPC) or a push subscription delivering each message as an HTTPS POST.
DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.
Sysaid Google Pubsub Sub-second propagation
DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.
DeliveryEach detected change is written to Google Pubsub through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Google Pubsub: Per-region throughput quotas (publish up to ~4 GB/s in large regions); 10 MB max per message and per publish request, 1,000 messages per request, and 1 MBps per ordering key.
- Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Google Pubsub ⇄ Sysaid
Connect Google Pubsub and Sysaid for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Google Pubsub–Sysaid connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Google Pubsub or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Google Pubsub or Sysaid record.
Observability
Monitoring
Track your Google Pubsub ⇄ Sysaid sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Google Pubsub and Sysaid.
How the Google Pubsub and Sysaid connectors work
Google Pubsub
- Integration surface
- REST and gRPC (Cloud Pub/Sub API v1)
- Authentication
- Google Cloud IAM via OAuth 2.0 / service-account credentials (JSON key or workload identity); requires roles such as pubsub.publisher and pubsub.subscriber
- Change detection
- Consumes messages as they arrive on a subscription — StreamingPull (long-lived gRPC) or a push subscription delivering each message as an HTTPS POST; no modified-date polling
- Capabilities
- read · write · webhooks
- Rate limits
- Per-region throughput quotas (publish up to ~4 GB/s in large regions); 10 MB max per message and per publish request, 1,000 messages per request, and 1 MBps per ordering key
Sysaid
- Integration surface
- REST API (JSON)
- Authentication
- Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
- Change detection
- Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works
How to connect Google Pubsub to Sysaid — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Google Pubsub and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Google Pubsub
connected
Sysaid
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Google Pubsub and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Google Pubsub ⇄ SysaidCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Google Pubsub SysaidCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Google Pubsub and Sysaid integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Google Pubsub and Sysaid: authenticate both systems, choose the objects to sync (such as Google Pubsub's Schemas and Snapshots), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Google Pubsub and Sysaid connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Google Pubsub–Sysaid integration in-house.
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Yes — Stacksync ships production-grade connectors for both Google Pubsub and Sysaid. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Google Pubsub: Consumes messages as they arrive on a subscription — StreamingPull (long-lived gRPC) or a push subscription delivering each message as an HTTPS POST; no modified-date polling. On Sysaid: Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Sysaid side: Assets, Configuration Items (CIs), Companies, Custom Fields, plus custom fields where Sysaid exposes them. On the Google Pubsub side: Ordering keys, Topics, Subscriptions, Messages. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 323 integrations available for Google Pubsub and Sysaid.
Popular · 5 of 323
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Sysaid ⇄ Azure Service Bus -
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