Real-time
Two-way sync
Changes in Gong or Infor WMS instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Gong to Infor WMS integration — real-time, two-way sync
Keep Gong and Infor WMS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gong and Infor WMS
Close the gap between front office and back office: Gong and Infor WMS share customers and status in real time, in both directions.
Gong holds the customer relationship; Infor WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Data Privacy (Erasure), Calls, Transcripts, Users in Gong with Items, Inventory, Receipts / ASNs, Shipment Orders in Infor WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
- 02 Pull call Transcripts by callId into a warehouse or vector store to power search, RAG, and deal-review summaries over what was said on calls.
- 03 Consolidate task and labor data into a BI warehouse for productivity reporting
- 04 Sync inventory positions from Infor WMS to an OMS or e-commerce platform so promised stock reflects the warehouse
Common sync patterns
Where Infor WMS is the finance system of record: money status on the account
Invoice and payment state from Infor WMS shows on the account in Gong, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Infor WMS manages people and org data: keep Gong aligned
Owners, territories, and org structure informed by Infor WMS stay current in Gong.
What you can sync between Gong and Infor WMS
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gong objects | Infor WMS objects | How this pairing syncs | |
|---|---|---|---|
| Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. | Shipment Orders Outbound orders arrive from the ERP or OMS for allocation and picking. | Users is specific to Gong and Shipment Orders to Infor WMS — each maps to any object or custom field on the other side. | |
| Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. | Waves Wave assignments group orders for fulfillment and can be reported outward. | Interaction Stats (Activity) is specific to Gong and Waves to Infor WMS — each maps to any object or custom field on the other side. | |
| Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. | Tasks Warehouse task data supports labor and productivity reporting in BI tools. | Trackers & Scorecards is specific to Gong and Tasks to Infor WMS — each maps to any object or custom field on the other side. | |
| CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. | Locations Bin and zone definitions scope inventory records during mapping. | CRM Objects is specific to Gong and Locations to Infor WMS — each maps to any object or custom field on the other side. | |
| Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. | Shipments Ship confirmations and tracking references flow back to the order source system. | Library is specific to Gong and Shipments to Infor WMS — each maps to any object or custom field on the other side. | |
| Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. | Appointments Dock appointment data coordinates carriers and yard operations with external schedules. | Data Privacy (Erasure) is specific to Gong and Appointments to Infor WMS — each maps to any object or custom field on the other side. |
How changes propagate between Gong and Infor WMS
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gong Infor WMS Interval-based propagation
DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.
DeliveryEach detected change is written to Infor WMS through its API, with automatic retries and rate-limit backoff.
Infor WMS Gong Sub-second propagation
DetectionInfor WMS notifies Stacksync of record changes through webhook events. ION event publishing or scheduled polling of API endpoints.
DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
- Infor WMS: Subject to Infor ION API gateway throttling policies.
What ships with Gong ⇄ Infor WMS
Connect Gong and Infor WMS for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gong–Infor WMS connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gong or Infor WMS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gong or Infor WMS record.
Observability
Monitoring
Track your Gong ⇄ Infor WMS sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gong and Infor WMS.
How the Gong and Infor WMS connectors work
Gong
- Integration surface
- REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
- Authentication
- Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
- Change detection
- Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
- Capabilities
- read · write
- Rate limits
- 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Infor WMS
- Integration surface
- REST API via the Infor OS / ION API gateway (cloud deployments run inside Infor CloudSuite)
- Authentication
- OAuth 2.0 via Infor OS
- Change detection
- ION event publishing or scheduled polling of API endpoints
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to Infor ION API gateway throttling policies
How it works
How to connect Gong to Infor WMS — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gong and Infor WMS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gong
connected
Infor WMS
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gong and Infor WMS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gong ⇄ Infor WMSCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gong Infor WMSCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gong and Infor WMS integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gong and Infor WMS: authenticate both systems, choose the objects to sync (such as Gong's Users and Interaction Stats (Activity)), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Gong: Writes follow a system-of-engagement pattern - importing external call recordings (POST /v2/calls plus media upload), uploading CRM objects for context, and data-privacy erasure - so Gong is not a general write target for arbitrary business records. Infor WMS: Warehouse records are scoped by facility, so multi-site deployments require facility-aware mapping when syncing inventory outward. Stacksync's field mapping accounts for these differences between Gong and Infor WMS without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gong and Infor WMS records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gong and Infor WMS connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gong–Infor WMS integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gong and Infor WMS. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gong: Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing. On Infor WMS: ION event publishing or scheduled polling of API endpoints. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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