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CRM ⇄ Business productivity

Gong to Google Sheets integration — real-time, two-way sync

Keep Gong and Google Sheets in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gong and Google Sheets

Sync what happens in Google Sheets with the customer records in Gong, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Google Sheets holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Ranges, Named ranges, Cell values, Spreadsheets in Google Sheets to Library, Data Privacy (Erasure), Calls, Transcripts in Gong with bi-directional, real-time sync. Activity and record changes in Google Sheets update the matching contact or account in Gong, and CRM data flows the other way wherever Google Sheets can store and use it.

Common use cases

  • 01 Use a sheet as a lightweight intake form whose rows become records in a production database.
  • 02 Reconcile finance or billing exports against system-of-record data in one collaborative surface.
  • 03 Upload warehouse- or CRM-derived Accounts, Opportunities, and stages into Gong through the CRM integration API so deal context shows alongside conversations.
  • 04 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.

Common sync patterns

Where Google Sheets supplies contact or company data

Enriched fields land directly on records in Gong, and refreshes keep them from going stale.

Where Google Sheets processes payments

Charges, refunds, and subscription changes appear on the account in Gong, so revenue context lives with the relationship.

Where Google Sheets can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Gong sync into Google Sheets, so people working there have the context without switching tools.

What you can sync between Gong and Google Sheets

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gong objects Google Sheets objects How this pairing syncs
Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Ranges Addressed in A1 notation for batched reads and writes. Interaction Stats (Activity) is specific to Gong and Ranges to Google Sheets — each maps to any object or custom field on the other side.
Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Named ranges Stable references that keep sync mappings valid when the grid moves. Trackers & Scorecards is specific to Gong and Named ranges to Google Sheets — each maps to any object or custom field on the other side.
CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Cell values Untyped by default, so syncs handle type coercion for dates and numbers. CRM Objects is specific to Gong and Cell values to Google Sheets — each maps to any object or custom field on the other side.
Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Spreadsheets The file-level container a sync connects to, identified by spreadsheet ID. Library is specific to Gong and Spreadsheets to Google Sheets — each maps to any object or custom field on the other side.
Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Sheets (tabs) Individual worksheets, typically mapped one-to-one to a synced table. Data Privacy (Erasure) is specific to Gong and Sheets (tabs) to Google Sheets — each maps to any object or custom field on the other side.
Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Rows Treated as records; a header row usually defines field names. Calls is specific to Gong and Rows to Google Sheets — each maps to any object or custom field on the other side.

How changes propagate between Gong and Google Sheets

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Gong Google Sheets Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to Google Sheets through its API, with automatic retries and rate-limit backoff.

Google Sheets Gong Interval-based propagation

DetectionStacksync polls Google Sheets for changes on an incremental schedule, reading only records changed since the previous pass. Polling.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
  • Google Sheets: Subject to per-minute read and write quotas per project and per user, so large syncs are batched.
What ships with Gong ⇄ Google Sheets

Connect Gong and Google Sheets for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gong–Google Sheets connection.

Real-time

Two-way sync

Changes in Gong or Google Sheets instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gong or Google Sheets data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gong or Google Sheets record.

Observability

Monitoring

Track your Gong ⇄ Google Sheets sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gong and Google Sheets.

How the Gong and Google Sheets connectors work

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide

Google Sheets

Integration surface
REST API (Google Sheets API), with file-level change signals available through the Drive API
Authentication
OAuth 2.0 (user consent) or Google service accounts
Change detection
Polling; the Sheets API has no cell-level webhooks, and Drive push notifications only signal file-level changes
Capabilities
read · write
Rate limits
Subject to per-minute read and write quotas per project and per user, so large syncs are batched.
How it works

How to connect Gong to Google Sheets — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gong and Google Sheets with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gong connected
    Google Sheets connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gong and Google Sheets objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gong ⇄ Google Sheets
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gong Google Sheets
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gong and Google Sheets integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 536 integrations available for Gong and Google Sheets.

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