Real-time
Two-way sync
Changes in Gatekeeper or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ CRM
Gatekeeper to Gorgias integration — real-time, two-way sync
Keep Gatekeeper and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gatekeeper and Gorgias
Sync what happens in Gatekeeper with the customer records in Gorgias, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Gatekeeper holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Workflow form data, Custom data groups, Users, Categories in Gatekeeper to Custom fields, Tickets, Messages, Customers in Gorgias with bi-directional, real-time sync. Activity and record changes in Gatekeeper update the matching contact or account in Gorgias, and CRM data flows the other way wherever Gatekeeper can store and use it.
Common use cases
- 01 Write contract or vendor records into Gatekeeper when a deal closes in the CRM to kick off downstream procurement and legal workflows.
- 02 Two-way sync Contracts between Gatekeeper and an ERP or warehouse so value, renewal dates, owner, and status stay current without manual re-keying.
- 03 Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
- 04 Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
Common sync patterns
Where Gatekeeper processes payments
Charges, refunds, and subscription changes appear on the account in Gorgias, so revenue context lives with the relationship.
Where Gatekeeper can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Gorgias sync into Gatekeeper, so people working there have the context without switching tools.
Where Gatekeeper supplies contact or company data
Enriched fields land directly on records in Gorgias, and refreshes keep them from going stale.
What you can sync between Gatekeeper and Gorgias
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gatekeeper objects | Gorgias objects | How this pairing syncs | |
|---|---|---|---|
| Vendors (Suppliers) Company records for counterparties and suppliers with onboarding status, compliance, risk, contacts, and spend; read and written to keep vendor master data aligned with a CRM or ERP. | Events Activity records useful for auditing what happened on a ticket. | Vendors (Suppliers) is specific to Gatekeeper and Events to Gorgias — each maps to any object or custom field on the other side. | |
| Files Document files attached to contracts and vendors - executed PDFs, certificates, and compliance evidence; read to pull signed files and evidence out, or written to push generated documents in. | Custom fields Extend tickets with brand-specific attributes. | Files is specific to Gatekeeper and Custom fields to Gorgias — each maps to any object or custom field on the other side. | |
| Workflow form data The structured data captured on Gatekeeper workflow forms (intake requests, vendor onboarding, risk assessments); exposed by the API since 2025 so form results sync into an operational database, not only contract and vendor records. | Tickets The central support object, aggregating a conversation across channels. | Workflow form data is specific to Gatekeeper and Tickets to Gorgias — each maps to any object or custom field on the other side. | |
| Custom data groups Customer-configured custom fields and data groups; because the JSON:API and its docs are dynamic, any custom data added in Configuration exposes the same read/write endpoints as the standard objects and syncs the same way. | Messages Individual inbound and outbound messages attached to a ticket. | Custom data groups is specific to Gatekeeper and Messages to Gorgias — each maps to any object or custom field on the other side. | |
| Users Gatekeeper user and team records governed by role-based access; read to map contract and vendor owners, approvers, and internal contacts to CRM or HR records. | Customers Unified shopper profiles that merge identities across connected stores. | Users is specific to Gatekeeper and Customers to Gorgias — each maps to any object or custom field on the other side. | |
| Categories The classification taxonomy applied to contracts and vendors (type, department, business unit); synced so categorization stays consistent between Gatekeeper and downstream reporting or ERP dimensions. | Users (agents) Support staff records used for assignment and workload reporting. | Categories is specific to Gatekeeper and Users (agents) to Gorgias — each maps to any object or custom field on the other side. |
How changes propagate between Gatekeeper and Gorgias
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gatekeeper Gorgias Interval-based propagation
DetectionStacksync polls Gatekeeper for changes on an incremental schedule, reading only records changed since the previous pass. No native developer webhook subscription API and no database change-data-capture log.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Gorgias Gatekeeper Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Gatekeeper through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gatekeeper: Gatekeeper publishes no fixed public per-minute request quota; throughput is governed per key by its endpoint permissions, and every call is recorded (parameters, payload, response) under API Logs for monitoring. Pace bulk writes and use JSON:API pagination on list endpoints.
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
What ships with Gatekeeper ⇄ Gorgias
Connect Gatekeeper and Gorgias for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gatekeeper–Gorgias connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gatekeeper or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gatekeeper or Gorgias record.
Observability
Monitoring
Track your Gatekeeper ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gatekeeper and Gorgias.
How the Gatekeeper and Gorgias connectors work
Gatekeeper
- Integration surface
- RESTful API following the JSON:API specification, tenant-scoped with interactive docs at {tenant}.gatekeeperhq.com/api_docs and a published Postman collection. The API is dynamic: it exposes the standard Contract and Vendor objects plus any custom data groups and workflow-form data configured in the tenant.
- Authentication
- API keys created and managed under Configuration > API Keys and passed as a token; each key carries granular per-endpoint permissions set to read-only or write, so access is scoped per object. Multiple keys can be issued and revoked independently.
- Change detection
- No native developer webhook subscription API and no database change-data-capture log; detect changes by polling the JSON:API list endpoints filtered and sorted on updated-at timestamps. Gatekeeper's own event automation - Workflow Engine phase transitions and Interconnect process orchestration - runs inside the platform rather than as a subscribable webhook stream.
- Capabilities
- read · write
- Rate limits
- Gatekeeper publishes no fixed public per-minute request quota; throughput is governed per key by its endpoint permissions, and every call is recorded (parameters, payload, response) under API Logs for monitoring. Pace bulk writes and use JSON:API pagination on list endpoints.
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
How it works
How to connect Gatekeeper to Gorgias — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gatekeeper and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gatekeeper
connected
Gorgias
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gatekeeper and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gatekeeper ⇄ GorgiasCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gatekeeper GorgiasCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gatekeeper and Gorgias integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gatekeeper and Gorgias: authenticate both systems, choose the objects to sync (such as Gatekeeper's Vendors (Suppliers) and Files), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Common patterns for Gatekeeper and Gorgias: Where Gatekeeper processes payments; Where Gatekeeper can store CRM context: fields kept current; Where Gatekeeper supplies contact or company data. Charges, refunds, and subscription changes appear on the account in Gorgias, so revenue context lives with the relationship.
-
Gatekeeper: RESTful API following the JSON:API specification, tenant-scoped with interactive docs at {tenant}.gatekeeperhq.com/api_docs and a published Postman collection. The API is dynamic: it exposes the standard Contract and Vendor objects plus any custom data groups and workflow-form data configured in the tenant. Authentication: API keys created and managed under Configuration > API Keys and passed as a token; each key carries granular per-endpoint permissions set to read-only or write, so access is scoped per object. Multiple keys can be issued and revoked independently. Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Stacksync manages authentication, retries, and rate limits on both sides.
-
Gatekeeper: Gatekeeper's API follows the JSON:API specification and is dynamic - it automatically exposes any custom data groups and, since a 2025 update, data captured in workflow forms, not only Contract and Vendor records. Gorgias: The API exposes webhook-style events for ticket lifecycle changes, which supports near-real-time outbound syncs. Stacksync's field mapping accounts for these differences between Gatekeeper and Gorgias without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gatekeeper and Gorgias records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gatekeeper and Gorgias connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gatekeeper–Gorgias integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 410 integrations available for Gatekeeper and Gorgias.
Popular · 3 of 410
No integrations match .
