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Front to Microsoft Graph integration — real-time, two-way sync

Keep Front and Microsoft Graph in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Front and Microsoft Graph

Connect the tickets, records, and events in Front to the systems engineering runs in Microsoft Graph, kept current in real time and in both directions.

Front is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Microsoft Graph is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Messages, Comments, Contacts, Accounts in Front with Mail messages (Outlook), Calendar events, Contacts, Drive items (OneDrive & SharePoint) in Microsoft Graph field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Sync conversations, messages, and tags into Postgres for response-time and volume analytics across inboxes.
  • 02 Write CRM account tier, owner, and renewal data into Front contact and account custom fields so it shows next to the conversation.
  • 03 Read Teams channel messages and chats into a warehouse for conversation analytics and compliance archiving, and post messages back for alerts.
  • 04 Sync Planner tasks two-way with a project or ticketing database so task status, assignments, and due dates stay consistent.

Common sync patterns

Where Microsoft Graph tracks engineering work: requests become issues

A ticket or request raised in Front opens or updates a matching issue in Microsoft Graph, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.

Where Microsoft Graph moves messages between services: activity lands on the stream

Records created or changed in Front publish to the queue or topic in Microsoft Graph as they happen, so downstream services react to real events rather than polling for them.

Where Microsoft Graph is the directory or identity source: one set of users

People and accounts in Front stay matched to the users in Microsoft Graph, so access, provisioning, and org changes propagate instead of being keyed in twice.

What you can sync between Front and Microsoft Graph

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Front objects Microsoft Graph objects How this pairing syncs
Contacts People across channels; matched to CRM contacts, with custom fields carrying external context. Contacts Personal Outlook contacts via /users/{id}/contacts; full create, read, update, delete, synced two-way with CRM person records. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Conversations The central threaded unit that messages, comments, and tags attach to; synced for support analytics. Calendar events Outlook events via /users/{id}/events; read and write meetings, attendees, and recurrence, and accept or decline invitations. Conversations is specific to Front and Calendar events to Microsoft Graph — each maps to any object or custom field on the other side.
Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. Drive items (OneDrive & SharePoint) Files and folders via /drives and /me/drive; read and write items, upload and download content, and read per-item metadata. Messages is specific to Front and Drive items (OneDrive & SharePoint) to Microsoft Graph — each maps to any object or custom field on the other side.
Comments Internal team notes on conversations; usually read-only in syncs. Teams messages and chats Channel messages and chats via /teams/{id}/channels and /chats; read message history and post new messages for alerts and archiving. Comments is specific to Front and Teams messages and chats to Microsoft Graph — each maps to any object or custom field on the other side.
Accounts Company groupings of contacts; kept aligned with CRM accounts. Planner tasks Plans, buckets, and tasks via /planner; read and write task status, assignments, and due dates to keep project state in sync. Accounts is specific to Front and Planner tasks to Microsoft Graph — each maps to any object or custom field on the other side.
Inboxes Shared queues that conversations live in; used to segment reporting by team or channel. Users Entra ID user accounts read and written via /users; create, update profile attributes, and enable or disable accounts with User.ReadWrite.All. Inboxes is specific to Front and Users to Microsoft Graph — each maps to any object or custom field on the other side.

How changes propagate between Front and Microsoft Graph

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Front Microsoft Graph Sub-second propagation

DetectionFront notifies Stacksync of record changes through webhook events. Application webhooks and rule-triggered webhooks, with the events endpoint available for polling.

DeliveryEach detected change is written to Microsoft Graph through its API, with automatic retries and rate-limit backoff.

Microsoft Graph Front Sub-second propagation

DetectionMicrosoft Graph notifies Stacksync of record changes through webhook events. Delta query (change tracking) returns created, updated, and deleted items since the last deltaLink for users, groups, mail, events, contacts, and.

DeliveryEach detected change is written to Front through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Front: Request limits vary by plan.
  • Microsoft Graph: Throttled per app and per tenant, returning HTTP 429 with a Retry-After header; limits vary by service — the Outlook mail service allows about 10,000 requests per 10 minutes per app per mailbox with up to 4 concurrent requests, and delta and subscription tokens expire and must be renewed.
What ships with Front ⇄ Microsoft Graph

Connect Front and Microsoft Graph for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Front–Microsoft Graph connection.

Real-time

Two-way sync

Changes in Front or Microsoft Graph instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Front or Microsoft Graph data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Front or Microsoft Graph record.

Observability

Monitoring

Track your Front ⇄ Microsoft Graph sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Front and Microsoft Graph.

How the Front and Microsoft Graph connectors work

Front

Integration surface
REST API (Core API)
Authentication
OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required
Change detection
Application webhooks and rule-triggered webhooks, with the events endpoint available for polling
Capabilities
read · write · webhooks
Rate limits
Request limits vary by plan.
Front setup guide

Microsoft Graph

Integration surface
Microsoft Graph unified REST API (v1.0 and beta) at graph.microsoft.com, spanning Microsoft 365 services — Entra ID, Outlook mail and calendar, OneDrive and SharePoint, Teams, and Planner; supports JSON $batch (up to 20 requests per call).
Authentication
OAuth 2.0 via the Microsoft identity platform (Microsoft Entra ID). An app registration holds delegated or application (app-only) scopes such as Mail.ReadWrite, Calendars.ReadWrite, Files.ReadWrite.All, User.ReadWrite.All, and Group.ReadWrite.All; application permissions require tenant admin consent.
Change detection
Delta query (change tracking) returns created, updated, and deleted items since the last deltaLink for users, groups, mail, events, contacts, and driveItems; change-notification subscriptions (webhooks) POST near-real-time notifications to a notification URL and must be renewed before they expire.
Capabilities
read · write · webhooks
Rate limits
Throttled per app and per tenant, returning HTTP 429 with a Retry-After header; limits vary by service — the Outlook mail service allows about 10,000 requests per 10 minutes per app per mailbox with up to 4 concurrent requests, and delta and subscription tokens expire and must be renewed.
How it works

How to connect Front to Microsoft Graph — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Front and Microsoft Graph with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Front connected
    Microsoft Graph connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Front and Microsoft Graph objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Front ⇄ Microsoft Graph
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Front Microsoft Graph
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Front and Microsoft Graph integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 301 integrations available for Front and Microsoft Graph.

Popular · 5 of 301
All Front integrations All Microsoft Graph integrations Browse all integrations
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