Can you integrate Front with Microsoft Graph?

Explore a Front and Microsoft Graph integration with a Stacksync engineer. Stacksync support for Microsoft Graph is not established by the connector documentation reviewed for this page. Start with one record and the update your business needs to identify an implementation path.

Can Front and Microsoft Graph sync in both directions?

Confirm two-way support with Stacksync for the records and fields you need in both systems. Access to a vendor API does not confirm that its Stacksync connector supports write-back.

How fast does the Front to Microsoft Graph sync run?

Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.

Will existing duplicates merge automatically?

No. Stacksync documents that pre-existing duplicates are not merged automatically when two-way sync begins. Review the initial dataset and matching plan before enabling it; an empty destination can simplify the first load.

How do I map Front fields to Microsoft Graph?

Start with one business entity and a stable record ID. Map a small set of editable fields with compatible types, test required values and relationships, then expand after the pilot passes.

What should I do if a record fails to sync?

Check the destination error, field constraints, permissions, and current source value. The Stacksync issues dashboard supports retry and revert; retry reads current source values, so verify the intended record state before acting.

What does a Front and Microsoft Graph integration cost?

Use the current Stacksync pricing page and confirm the supported implementation with the team. Scope the required objects, record volume, update frequency, initial load, and support needs when comparing a managed connector with native or custom development.

Which records should the Front and Microsoft Graph pilot start with?

Start by reviewing Contacts in Front and Contacts in Microsoft Graph. Check how these records relate in your workflow, then confirm the actual fields and supported operations. Test record matching and one failed or repeated update before adding more records.

What should be ready before the Front and Microsoft Graph initial load?

Prepare both accounts, the selected object schemas, stable source and destination IDs, and the expected outcome. Create a Front connection in Stacksync and complete the authorization flow. Identify the Microsoft Graph account, edition, environment, and business objects the integration must access. Use the pair worksheet to record ownership and acceptance criteria.

Business productivity / Developer tools · Two-way sync platform

Front and Microsoft Graph integration

Plan how Front and Microsoft Graph should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

Scope your workflow with an integration engineer
Review the systems, records, and updates you need

Integration planning

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Front

Microsoft Graph

Review the integration scope

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Proposed workflow

Contact sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Front Contacts or Microsoft Graph Contacts needs a defined result in the other system.

Start with Front Contacts and Microsoft Graph Contacts. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve the organization relationship and any owner or consent references required by the destination.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest an email change, two records sharing an email, and a person associated with multiple organizations.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Front and Microsoft Graph
Front record	Microsoft Graph record	Record matching	Field ownership
ContactsDocumented record: SupportedRecord matching	ContactsProposed record; confirm Stacksync object support.	Use a stable person/contact ID and an explicit cross-system lookup. Email can change and can be shared, so treat it as a matching clue rather than a universal key.	Keep consent and communication preferences under an agreed authority; a general contact update must not silently resubscribe someone.
TeammatesProposed record; confirm Stacksync object support.Record matching	UsersProposed record; confirm Stacksync object support.	Use the immutable user ID within the tenant or directory. Do not equate an application user with a CRM customer contact.	Identity and application owners approve account lifecycle and access changes; synchronize only approved attributes.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Front

Read and write support varies by record

Record types covered in the setup guide

Record types	Coverage and requirements
Accounts Contacts Contact Groups Events	✅ Supported. Confirm field permissions and sync direction.

Read the Front connector guide

Microsoft Graph

Connection and object support require review

Record types to review with Stacksync

Record types	Coverage and requirements
Users Groups and memberships Mail messages (Outlook) Calendar events Contacts Drive items (OneDrive & SharePoint)	Confirm support for this record type and the direction you need.

Discuss Microsoft Graph requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits

Connection requirement	Front	Microsoft Graph
Integration interface	REST API (Core API)	Microsoft Graph unified REST API (v1.0 and beta) at graph.microsoft.com, spanning Microsoft 365 services — Entra ID, Outlook mail and calendar, OneDrive and SharePoint, Teams, and Planner; supports JSON $batch (up to 20 requests per call).
Authentication	OAuth authorization via the Stacksync UI	Confirm the credentials, API plan, and permissions required for Microsoft Graph.
Change detection	The saved Stacksync guide does not specify the change-detection mechanism.	Confirm how Stacksync detects changes for this connector and the objects you need.
Read access	Available for supported records	Confirm with Stacksync
Write access	Available for supported records	Confirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Front

Integration interface: REST API (Core API)
Authentication: OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required
Change detection: The saved Stacksync guide does not specify the change-detection mechanism. Confirm it for the selected objects.
Read access: Available for supported records
Write access: Available for supported records

Setup requirements

Create a Front connection in Stacksync and complete the authorization flow.
Check the documented Accounts, Contacts, Contact Groups, and Events coverage against the required use case.

Limitations to check

Two-way sync is documented at connector level. The object list does not specify writable fields or change-detection behavior; validate both for the selected records.

Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Front setup guide

Microsoft Graph

Integration interface: Microsoft Graph unified REST API (v1.0 and beta) at graph.microsoft.com, spanning Microsoft 365 services — Entra ID, Outlook mail and calendar, OneDrive and SharePoint, Teams, and Planner; supports JSON $batch (up to 20 requests per call).
Authentication: Confirm the credentials, API plan, and permissions required for Microsoft Graph.
Change detection: Confirm how Stacksync detects changes for this connector and the objects you need.
Read access: Confirm with Stacksync
Write access: Confirm with Stacksync

Setup requirements

Identify the Microsoft Graph account, edition, environment, and business objects the integration must access.
Confirm a Stacksync connector or implementation path for Microsoft Graph, including read/write support, authentication, and initial-load limits.

Limitations to check

Confirm Stacksync support for Microsoft Graph and the record types your workflow needs.
Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Front and Microsoft Graph access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Front setup checklist

Create a Front connection in Stacksync and complete the authorization flow.
Check the documented Accounts, Contacts, Contact Groups, and Events coverage against the required use case.

Setup guides: Authorize Front

Microsoft Graph setup checklist

Identify the Microsoft Graph account, edition, environment, and business objects the integration must access.
Confirm a Stacksync connector or implementation path for Microsoft Graph, including read/write support, authentication, and initial-load limits.

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Front and Microsoft Graph planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Record matching

Contacts / Contacts

Compare whether Front Contacts and Microsoft Graph Contacts describe the same contact in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Front: Documented record · ✅ Supported
Microsoft Graph: Object support to establish
Record identity: Use a stable person/contact ID and an explicit cross-system lookup. Email can change and can be shared, so treat it as a matching clue rather than a universal key.
Field ownership: Keep consent and communication preferences under an agreed authority; a general contact update must not silently resubscribe someone.

Fields to include

Source person ID
Display name
Email address
Organization reference
Consent state

Record dependencies: Resolve the organization relationship and any owner or consent references required by the destination.
Validation: Test an email change, two records sharing an email, and a person associated with multiple organizations.
Recovery: Hold ambiguous matches for review and reconcile the person ID before retrying; preserve the consent decision already recorded by its owner.

References: Front: Contacts documentation

Record matching

Teammates / Users

Compare whether Front Teammates and Microsoft Graph Users describe the same application user or identity in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Front: Object support to establish
Microsoft Graph: Object support to establish
Record identity: Use the immutable user ID within the tenant or directory. Do not equate an application user with a CRM customer contact.
Field ownership: Identity and application owners approve account lifecycle and access changes; synchronize only approved attributes.

Fields to include

Source user ID
Tenant reference
Account status
Group references

Record dependencies: Resolve tenant and group references and establish a protected administrative-account policy.
Validation: Test a renamed login, disabled account, missing group, and a user existing in two tenants.
Recovery: Review access impact before retrying a lifecycle change; reconcile current identity state and retain an approval trail.

References: Front: Teammates documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Contacts / Contacts to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit: Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility: Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose: Check record matching: Use a stable person/contact ID and an explicit cross-system lookup. Email can change and can be shared, so treat it as a matching clue rather than a universal key. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit: A vendor-built integration may fit if it supports your Front and Microsoft Graph record types.
Operating responsibility: Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose: First check whether either vendor offers this integration. If available, verify Contacts / Contacts, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit: Consider when Front and Microsoft Graph need a transformation, approval, or action outside a direct record sync.
Operating responsibility: Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose: Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery.

File or scheduled snapshot

Best fit: Consider for a one-time Front / Microsoft Graph migration or a reporting need with an explicit freshness window.
Operating responsibility: Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose: Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Contact sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Contacts or Contacts record needs a defined result in the other system.

Start with Front Contacts and Microsoft Graph Contacts. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve the organization relationship and any owner or consent references required by the destination.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an email change, two records sharing an email, and a person associated with multiple organizations.

If it fails: Hold ambiguous matches for review and reconcile the person ID before retrying; preserve the consent decision already recorded by its owner.

Application user or identity sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Teammates or Users record needs a defined result in the other system.

Start with Front Teammates and Microsoft Graph Users. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve tenant and group references and establish a protected administrative-account policy.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a renamed login, disabled account, missing group, and a user existing in two tenants.

If it fails: Review access impact before retrying a lifecycle change; reconcile current identity state and retain an approval trail.

Preserve service context between Front and Microsoft Graph

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A case or customer conversation in Front needs context from Microsoft Graph.

Select Accounts or Contacts and identify the customer, case, and conversation IDs separately.
Decide which public status or approved context can appear with Users or Groups and memberships; keep private notes, participants, and file access within the intended audience.
Model reopened or merged cases and linked work items explicitly instead of assuming identical status workflows.

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated contact change

Investigate

Inspect Front Contacts and Microsoft Graph Contacts, their IDs, and the destination error.

Next action

Hold ambiguous matches for review and reconcile the person ID before retrying; preserve the consent decision already recorded by its owner.

Rejected or repeated application user or identity change

Investigate

Inspect Front Teammates and Microsoft Graph Users, their IDs, and the destination error.

Next action

Review access impact before retrying a lifecycle change; reconcile current identity state and retain an approval trail.

A record type or update is unavailable

Investigate

Check the Front and Microsoft Graph connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Front and Microsoft Graph

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Front Microsoft Graph Direction requires confirmation

Detect changesThe saved Stacksync guide does not specify the change-detection mechanism. Confirm it for the selected objects.

Apply updatesConfirm that Stacksync can create or update the records you need in Microsoft Graph.

Microsoft Graph Front Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Front.

Update timing and record limits

Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
Review write-back, deletion handling, update timing, and account limits with the integration team.

FAQ