Real-time
Two-way sync
Changes in Front or Jira instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Developer tools
Front to Jira integration — real-time, two-way sync
Keep Front and Jira in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Front and Jira
Connect the tickets, records, and events in Front to the systems engineering runs in Jira, kept current in real time and in both directions.
Front is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Jira is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Messages, Comments, Contacts, Accounts in Front with Sprints, Versions, Components, Users in Jira field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Sync conversations, messages, and tags into Postgres for response-time and volume analytics across inboxes.
- 02 Write CRM account tier, owner, and renewal data into Front contact and account custom fields so it shows next to the conversation.
- 03 Two-way sync Issues and their status, assignee, and story points with a Postgres database so teams query and update sprint data in SQL.
- 04 Load Issues, Worklogs, and status transitions into a warehouse for cycle-time, throughput, and burndown reporting.
Common sync patterns
Where Jira tracks engineering work: requests become issues
A ticket or request raised in Front opens or updates a matching issue in Jira, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.
Where Jira moves messages between services: activity lands on the stream
Records created or changed in Front publish to the queue or topic in Jira as they happen, so downstream services react to real events rather than polling for them.
Where Jira is the directory or identity source: one set of users
People and accounts in Front stay matched to the users in Jira, so access, provisioning, and org changes propagate instead of being keyed in twice.
What you can sync between Front and Jira
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Front objects | Jira objects | How this pairing syncs | |
|---|---|---|---|
| Comments Internal team notes on conversations; usually read-only in syncs. | Comments Discussion threads on Issues; in v3 the body is Atlassian Document Format JSON, so rich text is preserved when syncing to and from other systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. | Versions Release / fix-version records per Project; synced to align roadmap and release tools on what ships in each version. | Messages is specific to Front and Versions to Jira — each maps to any object or custom field on the other side. | |
| Contacts People across channels; matched to CRM contacts, with custom fields carrying external context. | Components Sub-project categories used to route and group Issues; synced so ownership and triage stay consistent across tools. | Contacts is specific to Front and Components to Jira — each maps to any object or custom field on the other side. | |
| Accounts Company groupings of contacts; kept aligned with CRM accounts. | Users Account records referenced as reporters, assignees, and watchers; read to resolve accountId to a person when mapping Issue ownership. | Accounts is specific to Front and Users to Jira — each maps to any object or custom field on the other side. | |
| Inboxes Shared queues that conversations live in; used to segment reporting by team or channel. | Issues Core work items (stories, bugs, tasks, epics, sub-tasks); synced two-way with databases and other trackers, keyed by issue key with an updated field for incrementals. | Inboxes is specific to Front and Issues to Jira — each maps to any object or custom field on the other side. | |
| Tags Labels applied to conversations; drive routing and category-level analytics. | Projects Containers that group Issues, workflows, and permissions; usually read to segment syncs by team, or written when standing up a new project. | Tags is specific to Front and Projects to Jira — each maps to any object or custom field on the other side. |
How changes propagate between Front and Jira
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Front Jira Sub-second propagation
DetectionFront notifies Stacksync of record changes through webhook events. Application webhooks and rule-triggered webhooks, with the events endpoint available for polling.
DeliveryEach detected change is written to Jira through its API, with automatic retries and rate-limit backoff.
Jira Front Sub-second propagation
DetectionJira notifies Stacksync of record changes through webhook events. Jira webhooks (jira:issue_created / _updated / _deleted plus comment and worklog events) for near-real-time.
DeliveryEach detected change is written to Front through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Front: Request limits vary by plan.
- Jira: Cost-based (points) model; 429 responses return Retry-After and X-RateLimit-* headers. JQL search costs far more than single-issue reads.
What ships with Front ⇄ Jira
Connect Front and Jira for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Front–Jira connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Front or Jira data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Front or Jira record.
Observability
Monitoring
Track your Front ⇄ Jira sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Front and Jira.
How the Front and Jira connectors work
Front
- Integration surface
- REST API (Core API)
- Authentication
- OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required
- Change detection
- Application webhooks and rule-triggered webhooks, with the events endpoint available for polling
- Capabilities
- read · write · webhooks
- Rate limits
- Request limits vary by plan.
Jira
- Integration surface
- REST API v2 and v3 plus the Jira Software (Agile) REST API
- Authentication
- OAuth 2.0 (3LO) for apps, or Basic auth with an Atlassian account email plus API token
- Change detection
- Jira webhooks (jira:issue_created / _updated / _deleted plus comment and worklog events) for near-real-time; incremental JQL polling on the issue updated timestamp as a best-effort reconciliation fallback.
- Capabilities
- read · write · webhooks
- Rate limits
- Cost-based (points) model; 429 responses return Retry-After and X-RateLimit-* headers. JQL search costs far more than single-issue reads.
How it works
How to connect Front to Jira — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Front and Jira with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Front
connected
Jira
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Front and Jira objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Front ⇄ JiraCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Front JiraCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Front and Jira integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Front and Jira: authenticate both systems, choose the objects to sync (such as Front's Comments and Messages), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Front and Jira: Where Jira tracks engineering work: requests become issues; Where Jira moves messages between services: activity lands on the stream; Where Jira is the directory or identity source: one set of users. A ticket or request raised in Front opens or updates a matching issue in Jira, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.
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Front: REST API (Core API). Authentication: OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required. Jira: REST API v2 and v3 plus the Jira Software (Agile) REST API. Authentication: OAuth 2.0 (3LO) for apps, or Basic auth with an Atlassian account email plus API token. Stacksync manages authentication, retries, and rate limits on both sides.
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Front: Object coverage is limited to 4 objects (Accounts, Contacts, Contact Groups, Events). Jira: Rate limiting is cost-based; JQL search is far more expensive than a single-issue read, and 429 responses carry a Retry-After header. Stacksync's field mapping accounts for these differences between Front and Jira without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Front and Jira records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Front and Jira connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Front–Jira integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 368 integrations available for Front and Jira.
Popular · 7 of 368
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Front ⇄ Azure Service Bus -
Front ⇄ Datadog -
Front ⇄ Google Pubsub -
Front ⇄ Ldap -
Jira ⇄ Zendesk -
Jira ⇄ Campfire -
Jira ⇄ SendGrid
No integrations match .
