Front to Gorgias integration — real-time, two-way sync

Yes. Stacksync provides a managed, real-time two-way integration between Front and Gorgias: authenticate both systems, choose the objects to sync (such as Front's Conversations and Messages), map fields visually, and changes propagate both ways in milliseconds — no code required.

On the Front side: Teammates, Channels, Conversations, Messages, plus custom fields where Front exposes them. On the Gorgias side: Tags, Satisfaction surveys, Events, Custom fields. Stacksync auto-detects both schemas and converts types between the two systems.

Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.

Common patterns for Front and Gorgias: Where Front handles support or shared inboxes; Where Front supplies contact or company data; Where Front can store CRM context: fields kept current. Tickets and conversations attach to the right contact and account in Gorgias, so sales sees open issues before the next call.

Front: REST API (Core API). Authentication: OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required. Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Stacksync manages authentication, retries, and rate limits on both sides.

Front: Contacts and accounts support custom fields, commonly used to hold CRM IDs and account context surfaced in the agent's inbox view. Gorgias: Customer profiles are ecommerce-aware and consolidate identities across connected storefronts such as Shopify. Stacksync's field mapping accounts for these differences between Front and Gorgias without custom code.