Real-time
Two-way sync
Changes in Freshworks CRM or Sage X3 instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Freshworks CRM to Sage X3 integration — real-time, two-way sync
Keep Freshworks CRM and Sage X3 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Freshworks CRM and Sage X3
Close the gap between front office and back office: Freshworks CRM and Sage X3 share customers and status in real time, in both directions.
Freshworks CRM holds the customer relationship; Sage X3 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Notes, Contacts, Accounts, Deals in Freshworks CRM with Products, Sales Orders, Purchase Orders, Work Orders in Sage X3 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Two-way sync accounts and deals with an ERP so quotes and invoices reference the same customer records.
- Keep list membership aligned with segments computed in the warehouse.
- Replicate GL journals and sales history to a warehouse for multi-company, multi-legislation reporting.
- Feed work order and BOM data to MES or planning tools on the shop floor.
Where Sage X3 handles order-to-cash: closed-won flows through
A deal won in Freshworks CRM creates or updates the customer in Sage X3 with clean data, so fulfillment and invoicing start without re-entry.
Where Sage X3 is the finance system of record: money status on the account
Invoice and payment state from Sage X3 shows on the account in Freshworks CRM, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Freshworks CRM and Sage X3
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Freshworks CRM objects | Sage X3 objects | |
|---|---|---|
| Appointments Meeting records readable for activity reporting. | Deliveries Shipment documents synced to logistics providers and customer portals. | |
| Sales activities Logged activity types used in engagement and productivity analysis. | Business Partners (Customers and Suppliers) Shared partner master synced with CRMs and procurement systems. | |
| Lists Contact list membership synced against segments computed in a warehouse. | Products Item master with units, costing, and site data, synced to commerce and PLM tools. | |
| Notes Context records attached to contacts, accounts, and deals. | Sales Orders Order documents written from external channels and read for fulfillment status. | |
| Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. | Purchase Orders Procurement documents synced with supplier-facing systems. | |
| Accounts Company records kept consistent with ERP and billing systems. | Work Orders Production orders read by MES and scheduling integrations. |
What ships with Freshworks CRM ⇄ Sage X3
Connect Freshworks CRM and Sage X3 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshworks CRM–Sage X3 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Freshworks CRM or Sage X3 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Freshworks CRM or Sage X3 record.
Observability
Monitoring
Track your Freshworks CRM ⇄ Sage X3 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Freshworks CRM and Sage X3.
How the Freshworks CRM and Sage X3 connectors work
Freshworks CRM
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters; outbound webhooks can be configured through workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by plan
Sage X3
- Integration surface
- SOAP and REST web services published from X3 business objects; direct SQL access to the underlying database on-prem
- Authentication
- Dedicated web-service user credentials (Basic auth) against configured connection pools
- Change detection
- Scheduled polling; no general webhook surface on the classic web services layer
- Capabilities
- read · write
How it works
How to connect Freshworks CRM to Sage X3 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Freshworks CRM and Sage X3 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Freshworks CRM
connected
Sage X3
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Freshworks CRM and Sage X3 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Freshworks CRM ⇄ Sage X3Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Freshworks CRM Sage X3Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Freshworks CRM and Sage X3 integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Freshworks CRM and Sage X3: authenticate both systems, choose the objects to sync (such as Freshworks CRM's Appointments and Sales activities), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Freshworks CRM: Contacts and accounts expose lifecycle stages and custom fields through the API, so one record serves both sales and marketing workflows. Sage X3: X3 web services are generated from its business objects, so payloads mirror the on-screen entry transactions and enforce the same validation as manual entry. Stacksync's field mapping accounts for these differences between Freshworks CRM and Sage X3 without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Freshworks CRM and Sage X3 records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Freshworks CRM and Sage X3 connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Freshworks CRM–Sage X3 integration in-house.
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Yes — Stacksync ships production-grade connectors for both Freshworks CRM and Sage X3. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Freshworks CRM: Polling with updated-at filters; outbound webhooks can be configured through workflow automations. On Sage X3: Scheduled polling; no general webhook surface on the classic web services layer. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshworks CRM and Sage X3.
Popular · 8 of 386
- Freshworks CRM ⇄ Sage Intacct
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Freshworks CRM ⇄ SAP -
Freshworks CRM ⇄ Snapfulfil -
Freshworks CRM ⇄ Syspro -
Sage X3 ⇄ Gladly -
Sage X3 ⇄ Gorgias -
Sage X3 ⇄ Infor CRM -
Sage X3 ⇄ Insightly
No integrations match .
