Freshworks CRM to Infor M3 integration — real-time, two-way sync

Yes. Stacksync provides a managed, real-time two-way integration between Freshworks CRM and Infor M3: authenticate both systems, choose the objects to sync (such as Freshworks CRM's Appointments and Sales activities), map fields visually, and changes propagate both ways in milliseconds — no code required.

Freshworks CRM: Contacts and accounts expose lifecycle stages and custom fields through the API, so one record serves both sales and marketing workflows. Infor M3: Infor ION can publish standard Business Object Documents (for example sales orders and item master changes) as events for downstream consumers, giving an event-based alternative to polling once configured in ION. Stacksync's field mapping accounts for these differences between Freshworks CRM and Infor M3 without custom code.

Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Freshworks CRM and Infor M3 records are not retained after a sync operation.

Stacksync pricing is usage-based and starts at $1,000/month, including the managed Freshworks CRM and Infor M3 connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Freshworks CRM–Infor M3 integration in-house.

Yes — Stacksync ships production-grade connectors for both Freshworks CRM and Infor M3. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.

Change detection on Freshworks CRM: Polling with updated-at filters; outbound webhooks can be configured through workflow automations. On Infor M3: Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.