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Business productivity ⇄ CRM

eClinicalWorks to Folk CRM integration — real-time, two-way sync

Keep eClinicalWorks and Folk CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect eClinicalWorks and Folk CRM

Sync what happens in eClinicalWorks with the customer records in Folk CRM, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever eClinicalWorks holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Practitioners, Observations, Medications, Allergies in eClinicalWorks to People, Companies, Groups, Custom fields in Folk CRM with bi-directional, real-time sync. Activity and record changes in eClinicalWorks update the matching contact or account in Folk CRM, and CRM data flows the other way wherever eClinicalWorks can store and use it.

Common use cases

  • 01 Land encounter and billing-context data in a warehouse for utilization and revenue-cycle reporting.
  • 02 Feed appointment events to reminder and messaging platforms to reduce no-shows.
  • 03 Push enriched contact data from a data warehouse into folk custom fields.
  • 04 Mirror folk groups into a reporting database to track pipeline and outreach coverage.

Common sync patterns

Where eClinicalWorks processes payments

Charges, refunds, and subscription changes appear on the account in Folk CRM, so revenue context lives with the relationship.

Where eClinicalWorks can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Folk CRM sync into eClinicalWorks, so people working there have the context without switching tools.

Where eClinicalWorks runs outreach

Prospects, sends, and replies sync into Folk CRM, keeping lead status current without manual imports.

What you can sync between eClinicalWorks and Folk CRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

eClinicalWorks objects Folk CRM objects How this pairing syncs
Practitioners Provider records used to keep directories and scheduling systems consistent. Companies Organization records linked to people and kept aligned with billing or CS systems. Practitioners is specific to eClinicalWorks and Companies to Folk CRM — each maps to any object or custom field on the other side.
Observations Labs and vitals, delivered via FHIR resources or HL7 ORU result messages. Groups Shared workspaces that organize contacts; group membership is often the field integrations act on. Observations is specific to eClinicalWorks and Groups to Folk CRM — each maps to any object or custom field on the other side.
Medications Prescription and medication-list data within the patient record. Custom fields Group-scoped attributes that receive enriched or computed values from external systems. Medications is specific to eClinicalWorks and Custom fields to Folk CRM — each maps to any object or custom field on the other side.
Allergies Allergy and intolerance entries in the clinical record. Notes Free-text context attached to people and companies, readable for reporting. Allergies is specific to eClinicalWorks and Notes to Folk CRM — each maps to any object or custom field on the other side.
Immunizations Vaccination history exposed for registries and patient apps. Reminders Follow-up items that can be created from external triggers. Immunizations is specific to eClinicalWorks and Reminders to Folk CRM — each maps to any object or custom field on the other side.
Documents Clinical notes and attachments referenced from the chart. People Contact records; the primary entity synced with outreach and enrichment tools. Documents is specific to eClinicalWorks and People to Folk CRM — each maps to any object or custom field on the other side.

How changes propagate between eClinicalWorks and Folk CRM

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

eClinicalWorks Folk CRM Interval-based propagation

DetectionStacksync polls eClinicalWorks for changes on an incremental schedule, reading only records changed since the previous pass. HL7 interface feeds push event messages as they occur.

DeliveryEach detected change is written to Folk CRM through its API, with automatic retries and rate-limit backoff.

Folk CRM eClinicalWorks Sub-second propagation

DetectionFolk CRM notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling of list endpoints as a fallback.

DeliveryEach detected change is written to eClinicalWorks through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • eClinicalWorks: Subject to the platform's API rate limits and interface throughput agreements.
  • Folk CRM: Subject to the platform's API rate limits.
What ships with eClinicalWorks ⇄ Folk CRM

Connect eClinicalWorks and Folk CRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every eClinicalWorks–Folk CRM connection.

Real-time

Two-way sync

Changes in eClinicalWorks or Folk CRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever eClinicalWorks or Folk CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single eClinicalWorks or Folk CRM record.

Observability

Monitoring

Track your eClinicalWorks ⇄ Folk CRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between eClinicalWorks and Folk CRM.

How the eClinicalWorks and Folk CRM connectors work

eClinicalWorks

Integration surface
FHIR R4 REST API plus HL7 v2 interfaces (ADT, SIU, ORU) through an interface engine
Authentication
OAuth 2.0 / SMART on FHIR for the FHIR API; site-configured credentials for HL7 interface connections
Change detection
HL7 interface feeds push event messages as they occur; the FHIR API is polled
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits and interface throughput agreements

Folk CRM

Integration surface
REST API
Authentication
API key (Bearer token)
Change detection
Webhook subscriptions for record events, with polling of list endpoints as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits
How it works

How to connect eClinicalWorks to Folk CRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate eClinicalWorks and Folk CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    eClinicalWorks connected
    Folk CRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the eClinicalWorks and Folk CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · eClinicalWorks ⇄ Folk CRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    eClinicalWorks Folk CRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

eClinicalWorks and Folk CRM integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 351 integrations available for eClinicalWorks and Folk CRM.

Popular · 4 of 351
All eClinicalWorks integrations All Folk CRM integrations Browse all integrations
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