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CRM ⇄ Business productivity

Folk CRM to Microsoft 365 integration — real-time, two-way sync

Keep Folk CRM and Microsoft 365 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Folk CRM and Microsoft 365

Sync what happens in Microsoft 365 with the customer records in Folk CRM, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft 365 holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Teams, Planner & To Do Tasks, Users, Groups in Microsoft 365 to Reminders, People, Companies, Groups in Folk CRM with bi-directional, real-time sync. Activity and record changes in Microsoft 365 update the matching contact or account in Folk CRM, and CRM data flows the other way wherever Microsoft 365 can store and use it.

Common use cases

  • 01 Mirror calendar events into scheduling or CRM tools so meetings appear on customer timelines.
  • 02 Sync SharePoint lists with operational databases so business users edit in SharePoint while systems read SQL.
  • 03 Keep folk and a billing or customer success tool aligned on company records as deals close.
  • 04 Sync folk people and companies with a marketing or outbound tool so outreach lists stay current.

Common sync patterns

Where Microsoft 365 can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Folk CRM sync into Microsoft 365, so people working there have the context without switching tools.

Where Microsoft 365 supplies contact or company data

Enriched fields land directly on records in Folk CRM, and refreshes keep them from going stale.

Where Microsoft 365 processes payments

Charges, refunds, and subscription changes appear on the account in Folk CRM, so revenue context lives with the relationship.

What you can sync between Folk CRM and Microsoft 365

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Folk CRM objects Microsoft 365 objects How this pairing syncs
Groups Shared workspaces that organize contacts; group membership is often the field integrations act on. Groups Microsoft 365 and security groups kept aligned with org structure and access rules. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Reminders Follow-up items that can be created from external triggers. Teams Team and membership data provisioned from upstream systems. Reminders is specific to Folk CRM and Teams to Microsoft 365 — each maps to any object or custom field on the other side.
People Contact records; the primary entity synced with outreach and enrichment tools. Planner & To Do Tasks Task items synced with project and work-management tools. People is specific to Folk CRM and Planner & To Do Tasks to Microsoft 365 — each maps to any object or custom field on the other side.
Companies Organization records linked to people and kept aligned with billing or CS systems. Users Entra ID user accounts synced with HR and identity systems. Companies is specific to Folk CRM and Users to Microsoft 365 — each maps to any object or custom field on the other side.
Custom fields Group-scoped attributes that receive enriched or computed values from external systems. Mail Messages Exchange Online messages read for logging, archiving, or activity capture. Custom fields is specific to Folk CRM and Mail Messages to Microsoft 365 — each maps to any object or custom field on the other side.
Notes Free-text context attached to people and companies, readable for reporting. Calendar Events Events synced with scheduling tools and CRMs for meeting visibility. Notes is specific to Folk CRM and Calendar Events to Microsoft 365 — each maps to any object or custom field on the other side.

How changes propagate between Folk CRM and Microsoft 365

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Folk CRM Microsoft 365 Sub-second propagation

DetectionFolk CRM notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling of list endpoints as a fallback.

DeliveryEach detected change is written to Microsoft 365 through its API, with automatic retries and rate-limit backoff.

Microsoft 365 Folk CRM Sub-second propagation

DetectionMicrosoft 365 notifies Stacksync of record changes through webhook events. Graph change notifications (webhooks) plus delta queries for incremental sync.

DeliveryEach detected change is written to Folk CRM through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Folk CRM: Subject to the platform's API rate limits.
What ships with Folk CRM ⇄ Microsoft 365

Connect Folk CRM and Microsoft 365 for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Folk CRM–Microsoft 365 connection.

Real-time

Two-way sync

Changes in Folk CRM or Microsoft 365 instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Folk CRM or Microsoft 365 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Folk CRM or Microsoft 365 record.

Observability

Monitoring

Track your Folk CRM ⇄ Microsoft 365 sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Folk CRM and Microsoft 365.

How the Folk CRM and Microsoft 365 connectors work

Folk CRM

Integration surface
REST API
Authentication
API key (Bearer token)
Change detection
Webhook subscriptions for record events, with polling of list endpoints as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

Microsoft 365

Integration surface
REST API (Microsoft Graph)
Authentication
OAuth 2.0 via Microsoft Entra ID, with delegated or application permissions
Change detection
Graph change notifications (webhooks) plus delta queries for incremental sync
Capabilities
read · write · webhooks
How it works

How to connect Folk CRM to Microsoft 365 — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Folk CRM and Microsoft 365 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Folk CRM connected
    Microsoft 365 connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Folk CRM and Microsoft 365 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Folk CRM ⇄ Microsoft 365
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Folk CRM Microsoft 365
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Folk CRM and Microsoft 365 integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 365 integrations available for Folk CRM and Microsoft 365.

Popular · 5 of 365
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