Real-time
Real-time sync
Changes in E2 Shop System or Gorgias instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
E2 Shop System to Gorgias integration — real-time data sync
Keep E2 Shop System and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect E2 Shop System and Gorgias
Flow E2 Shop System data into Gorgias in real time — no exports, no schedulers, no custom scripts.
E2 Shop System is a read-only source: Stacksync reads its data in real time and delivers it into Gorgias, so Gorgias always reflects the current state of E2 Shop System — without exports, scripts, or schedulers.
Gorgias holds the customer relationship; E2 Shop System runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Common use cases
- 01 Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
- 02 Push order, subscription, and shipping data from a production database into Gorgias customer profiles so agents see context without switching tools.
- 03 Keep purchase order data visible to planning or supplier-facing tools without direct ERP access.
- 04 Replicate job and work order status into a reporting database to power shop-floor and delivery dashboards.
Common sync patterns
Where E2 Shop System handles order-to-cash: closed-won flows through
A deal won in Gorgias creates or updates the customer in E2 Shop System with clean data, so fulfillment and invoicing start without re-entry.
Where E2 Shop System is the finance system of record: money status on the account
Invoice and payment state from E2 Shop System shows on the account in Gorgias, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between E2 Shop System and Gorgias
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| E2 Shop System objects | Gorgias objects | How this pairing syncs | |
|---|---|---|---|
| Customers Buyer records synced to CRM or accounting counterparts. | Customers Unified shopper profiles that merge identities across connected stores. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in the writable direction. | |
| Routings / Operations Per-part operation sequences that carry estimated and actual times. | Messages Individual inbound and outbound messages attached to a ticket. | Routings / Operations is specific to E2 Shop System and Messages to Gorgias — each maps to any object or custom field on the other side. | |
| Purchase orders Outside material and service purchases tied to jobs. | Users (agents) Support staff records used for assignment and workload reporting. | Purchase orders is specific to E2 Shop System and Users (agents) to Gorgias — each maps to any object or custom field on the other side. | |
| Time tickets Labor collection records used for job costing. | Tags Categorize tickets for routing and downstream analytics. | Time tickets is specific to E2 Shop System and Tags to Gorgias — each maps to any object or custom field on the other side. | |
| Invoices Billing records synced to accounting for AR reporting. | Satisfaction surveys CSAT responses synced out for support quality reporting. | Invoices is specific to E2 Shop System and Satisfaction surveys to Gorgias — each maps to any object or custom field on the other side. | |
| Quotes / Estimates Job shop quotes with material and routing cost buildups; the start of the order lifecycle. | Events Activity records useful for auditing what happened on a ticket. | Quotes / Estimates is specific to E2 Shop System and Events to Gorgias — each maps to any object or custom field on the other side. |
How changes propagate between E2 Shop System and Gorgias
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
E2 Shop System Gorgias Interval-based propagation
DetectionStacksync polls E2 Shop System for changes on an incremental schedule, reading only records changed since the previous pass. Polling database tables or scheduled exports.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Gorgias E2 Shop System Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryE2 Shop System does not accept inbound record writes, so this direction carries requests rather than records: E2 Shop System's output flows back as field updates on the originating Gorgias records.
Rate-limit considerations
- E2 Shop System: Not API-bound; constrained by on-premises database access windows.
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
What ships with E2 Shop System ⇄ Gorgias
Connect E2 Shop System and Gorgias for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every E2 Shop System–Gorgias connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever E2 Shop System or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single E2 Shop System or Gorgias record.
Observability
Monitoring
Track your E2 Shop System ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between E2 Shop System and Gorgias.
How the E2 Shop System and Gorgias connectors work
E2 Shop System
- Integration surface
- No broadly documented public web API; integration typically works through the underlying database or application import/export, depending on deployment
- Authentication
- Database credentials or application-level export access on the on-premises installation
- Change detection
- Polling database tables or scheduled exports
- Capabilities
- read
- Rate limits
- Not API-bound; constrained by on-premises database access windows
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
How it works
How to connect E2 Shop System to Gorgias — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate E2 Shop System and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
E2 Shop System
connected
Gorgias
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the E2 Shop System and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · E2 Shop System ⇄ GorgiasCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
E2 Shop System GorgiasCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
E2 Shop System and Gorgias integration FAQ
-
Yes. Stacksync provides a managed, real-time integration between E2 Shop System and Gorgias — E2 Shop System is a read-only source, so data flows from it into the other system: authenticate both systems, choose the objects to sync, map fields visually, and changes propagate in milliseconds — no code required.
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E2 Shop System: No broadly documented public web API; integration typically works through the underlying database or application import/export, depending on deployment. Authentication: Database credentials or application-level export access on the on-premises installation. Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Stacksync manages authentication, retries, and rate limits on both sides.
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Gorgias: Tickets aggregate messages from email, live chat, SMS, and social channels into a single object, so one synced record covers the full conversation. E2 Shop System: Installations store data in Microsoft Access or Microsoft SQL Server databases depending on size, which is why integrations typically read the database directly. Stacksync's field mapping accounts for these differences between E2 Shop System and Gorgias without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means E2 Shop System and Gorgias records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed E2 Shop System and Gorgias connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom E2 Shop System–Gorgias integration in-house.
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Yes — Stacksync ships production-grade connectors for both E2 Shop System and Gorgias. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
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As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
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ISO 27001
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SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
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