Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.
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Record matching
Customers / Business Partners (Customers and Suppliers)
Compare whether Dynamics 365 F&O Customers and Sage X3 Business Partners (Customers and Suppliers) describe the same customer in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Sage X3
- Object support to establish
- Record identity
- Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
- Field ownership
- Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Fields to include
- Source customer ID
- Person/company classification
- Legal entity or business unit
- Destination identity reference
- Record dependencies
- Resolve person or company type, legal entity, business role, and any billing account before transactions.
- Validation
- Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
- Recovery
- Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
References: Dynamics 365 F&O: Customers documentation
Record matching
Vendor Invoices / Bills of Material
Compare whether Dynamics 365 F&O Vendor Invoices and Sage X3 Bills of Material describe the same supplier bill in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Sage X3
- Object support to establish
- Record identity
- Retain the supplier-bill ID, supplier, legal entity, and document reference; distinguish it from a customer invoice.
- Field ownership
- Accounts payable owns approval and posting; a supplier bill is not an accounts-receivable invoice.
Fields to include
- Source bill ID
- Supplier reference
- Entity
- Line amounts and currency
- Approval/posting state
- Record dependencies
- Resolve supplier, expense/account codes, entity, currency, and accounting period before bill lines.
- Validation
- Test a duplicate supplier document number in another entity, a partially paid bill, and a closed period.
- Recovery
- Verify whether the bill was approved or posted before retrying; use the approved adjustment process for posted bills.
References: Dynamics 365 F&O: Vendor Invoices documentation
Business process
Customer Invoices / Sales Orders
Order-to-invoice handoff: Sage X3 Sales Orders provides context for Dynamics 365 F&O Customer Invoices. These are related records, not equivalent entities.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Sage X3
- Object support to establish
- Record identity
- Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
- Field ownership
- Finance owns invoice posting; the order system supplies the approved commercial context.
Fields to include
- Source record reference
- Destination record reference
- Approved handoff state
- Duplicate-detection key
- Record dependencies
- Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
- Validation
- Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
- Recovery
- Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
References: Dynamics 365 F&O: Customer Invoices documentation
Business process
Sales Orders / Deliveries
Order-to-fulfillment handoff: Dynamics 365 F&O Sales Orders provides context for Sage X3 Deliveries. These are related records, not equivalent entities.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Sage X3
- Object support to establish
- Record identity
- Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.
- Field ownership
- The fulfillment owner decides when an approved order can ship and how cancellations are handled.
Fields to include
- Source record reference
- Destination record reference
- Approved handoff state
- Duplicate-detection key
- Record dependencies
- Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
- Validation
- Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.
- Recovery
- Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
References: Dynamics 365 F&O: Sales Orders documentation
Record matching
Sales Orders / Sales Orders
Compare whether Dynamics 365 F&O Sales Orders and Sage X3 Sales Orders describe the same sales order in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Sage X3
- Object support to establish
- Record identity
- Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.
- Field ownership
- Decide which system approves the order and which can cancel or amend it after fulfillment begins.
Fields to include
- Source order ID
- Customer reference
- Line references and quantities
- Order status
- Currency
- Record dependencies
- Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
- Validation
- Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
- Recovery
- Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
References: Dynamics 365 F&O: Sales Orders documentation
Record matching
General Journal Entries / GL Journals
Compare whether Dynamics 365 F&O General Journal Entries and Sage X3 GL Journals describe the same journal or ledger entry in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Dynamics 365 F&O
- Object support to establish
- Sage X3
- Object support to establish
- Record identity
- Retain journal ID and line IDs within the legal entity and accounting period.
- Field ownership
- The ledger owns posting approval and period controls; an integration should not treat a posted journal as an ordinary editable row.
Fields to include
- Source journal ID
- Account references
- Debit/credit amounts
- Entity
- Accounting period
- Record dependencies
- Resolve chart-of-account, currency, entity, and dimension references before lines.
- Validation
- Verify balanced debits and credits, dimension requirements, and rejection for a closed period.
- Recovery
- Reconcile posting status and use the finance-approved reversal or adjustment process instead of replaying a posted entry.
References: Dynamics 365 F&O: General Journal Entries documentation