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Human resources ⇄ CRM

D2l Brightspace to Xactly integration — real-time, two-way sync

Keep D2l Brightspace and Xactly in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect D2l Brightspace and Xactly

Keep the people who own accounts in Xactly in step with the workforce records in D2l Brightspace, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Xactly runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in D2l Brightspace. D2l Brightspace is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Transactions (Commission & Bonus), Participants (Payees), Positions & Titles, Quotas / Targets in Xactly with Content (Modules, Topics, and User Progress), Quizzes, Assignments (Dropbox), Groups and Sections in D2l Brightspace field by field, in real time, and in both directions. You decide which system owns which fields, so D2l Brightspace stays authoritative on roles and org structure while Xactly keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Push approved Payment Summary amounts from Incent into a payroll or accounts-payable system so payouts are paid from the mastered comp result.
  • 02 Replicate Products and Customer/Account master from CRM/ERP into Xactly so crediting rules resolve against consistent reference data.
  • 03 Pull Content user progress and Quiz attempt results into a Postgres warehouse for engagement and completion analytics.
  • 04 Sync Assignment (Dropbox) submissions and feedback into a reporting database or downstream review tool.

Common sync patterns

New team members provisioned when they are hired

When D2l Brightspace records a new hire, a matching user or owner is created in Xactly, so a new rep can start working accounts without waiting on a manual setup ticket.

Ownership and territory follow the org chart

When a person changes team, manager, or region in D2l Brightspace, their accounts and territory assignments in Xactly update to match, so pipeline stays with the right owner.

Deactivate access when someone leaves

When D2l Brightspace marks a worker as departed, the matching user in Xactly is flagged or deactivated, so former employees do not keep CRM access after their last day.

What you can sync between D2l Brightspace and Xactly

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

D2l Brightspace objects Xactly objects How this pairing syncs
Quizzes Quiz objects and per-user attempts and results; attempt data is read out for engagement and completion analytics. Transactions (Commission & Bonus) Calculated commission and bonus line items produced by Incent's calculation engine; read as the output of comp runs for reporting and downstream payout, so effectively read-only results. Quizzes is specific to D2l Brightspace and Transactions (Commission & Bonus) to Xactly — each maps to any object or custom field on the other side.
Assignments (Dropbox) Dropbox folders, submissions, and feedback; submission and evaluation data is read into reporting systems and feedback can be written back. Participants (Payees) Sales reps and payees keyed to positions; loaded and updated from HRIS/HCM source data through Connect (write) and read for roster reporting, so read and write. Assignments (Dropbox) is specific to D2l Brightspace and Participants (Payees) to Xactly — each maps to any object or custom field on the other side.
Groups and Sections Group categories, groups, and section membership within an org unit; enrollments are read and written to keep cohort assignments aligned. Positions & Titles Org-hierarchy positions and titles that credits and quotas roll up to; loaded and maintained through Connect (write) and read to resolve the hierarchy, so read and write. Groups and Sections is specific to D2l Brightspace and Positions & Titles to Xactly — each maps to any object or custom field on the other side.
Users User accounts in the Learning Platform (lp) component; created, read, updated, and deleted through the Valence API and typically synced two-way with an SIS or HRIS. Quotas / Targets Period quota and target values per position or plan; loaded from planning tools through Connect (write) and read for attainment reporting, so read and write. Users is specific to D2l Brightspace and Quotas / Targets to Xactly — each maps to any object or custom field on the other side.
Enrollments Links between Users and Org Units; enroll/unenroll and batch-enrollment routes let rosters be written from an upstream system and read back for reporting. Payment Summary (Payable) Approved payable amounts per participant per period; read as the output that feeds payroll and accounts payable, so effectively read-only. Enrollments is specific to D2l Brightspace and Payment Summary (Payable) to Xactly — each maps to any object or custom field on the other side.
Org Units The org structure — course offerings, sections, departments, and semesters; read for hierarchy and created/updated to provision courses from a database. Products & Customers Product and customer/account master used in crediting rules and reporting; loaded and updated from CRM/ERP through Connect (write) and read for lookups, so read and write. Org Units is specific to D2l Brightspace and Products & Customers to Xactly — each maps to any object or custom field on the other side.

How changes propagate between D2l Brightspace and Xactly

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

D2l Brightspace Xactly Sub-second propagation

DetectionD2l Brightspace notifies Stacksync of record changes through webhook events. Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and.

DeliveryEach detected change is applied to Xactly as a row-level write, with types converted between the two schemas.

Xactly D2l Brightspace Interval-based propagation

DetectionStacksync polls Xactly for changes on an incremental schedule, reading only records changed since the previous pass. No CDC log for external tools to consume.

DeliveryEach detected change is written to D2l Brightspace through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • D2l Brightspace: Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
  • Xactly: Xactly does not publish numeric per-second rate limits. The Connect platform enforces query concurrency and long-running-query limits, so large extracts are paged and heavy loads/queries run as asynchronous Connect jobs (submit, then retrieve results) rather than row-by-row calls; batch loads are the supported path for high volume.
What ships with D2l Brightspace ⇄ Xactly

Connect D2l Brightspace and Xactly for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every D2l Brightspace–Xactly connection.

Real-time

Two-way sync

Changes in D2l Brightspace or Xactly instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever D2l Brightspace or Xactly data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single D2l Brightspace or Xactly record.

Observability

Monitoring

Track your D2l Brightspace ⇄ Xactly sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between D2l Brightspace and Xactly.

How the D2l Brightspace and Xactly connectors work

D2l Brightspace

Integration surface
Brightspace (Valence) REST API split into independently-versioned Learning Platform (lp) and Learning Environment (le) components, plus the Data Hub / Data Export Framework and Brightspace Data Streams
Authentication
OAuth 2.0 authorization-code grant against the D2L auth service (auth.brightspace.com); a registered app holds a client ID and secret with per-scope grants (group:resource:action, e.g. users:userdata:read), short-lived access tokens, and refresh tokens
Change detection
Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and Brightspace Data Streams webhooks (xAPI activity events) for near-real-time signals
Capabilities
read · write · webhooks
Rate limits
Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
D2l Brightspace setup guide

Xactly

Integration surface
Xactly Connect REST API v2 (JSON), plus ODBC/JDBC drivers over the same ANSI-SQL data model. Incent data is exposed as SQL-queryable objects (for example xactly_order, xactly_credit, xactly_transaction, xactly_payment); data is loaded and extracted through Connect load/query steps and server-side ETL Pipelines. The base host is region/pod-specific (for example https://<pod>.xactlycorp.com).
Authentication
OAuth 2.0 via the Xactly Connect API Gateway (bearer tokens issued on behalf of an Xactly Incent user), with HTTP Basic authentication using a dedicated Xactly Connect service-user's credentials also supported for the Connect REST API v2. The connecting user needs Connect/API access plus the relevant object permissions in Incent.
Change detection
No CDC log for external tools to consume. Incremental sync uses SQL predicates on modified/last-updated timestamp columns (for example WHERE modified_date > watermark) against Connect's queryable objects, or scheduled Connect ETL Pipelines that pull deltas since the last run. Xactly Connect has no outbound HTTP webhooks, so change detection is pull/ETL-based.
Capabilities
read · write
Rate limits
Xactly does not publish numeric per-second rate limits. The Connect platform enforces query concurrency and long-running-query limits, so large extracts are paged and heavy loads/queries run as asynchronous Connect jobs (submit, then retrieve results) rather than row-by-row calls; batch loads are the supported path for high volume.
Xactly setup guide
How it works

How to connect D2l Brightspace to Xactly — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate D2l Brightspace and Xactly with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    D2l Brightspace connected
    Xactly connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the D2l Brightspace and Xactly objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · D2l Brightspace ⇄ Xactly
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    D2l Brightspace Xactly
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

D2l Brightspace and Xactly integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 426 integrations available for D2l Brightspace and Xactly.

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