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CRM ⇄ Human resources

Close to D2l Brightspace integration — real-time, two-way sync

Keep Close and D2l Brightspace in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Close and D2l Brightspace

Keep the people who own accounts in Close in step with the workforce records in D2l Brightspace, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Close runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in D2l Brightspace. D2l Brightspace is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Contacts, Opportunities, Activities, Tasks in Close with Users, Enrollments, Org Units, Grades in D2l Brightspace field by field, in real time, and in both directions. You decide which system owns which fields, so D2l Brightspace stays authoritative on roles and org structure while Close keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Push call, SMS, and email activity data into a warehouse for rep performance and outreach-cadence analysis.
  • 02 Write product usage or firmographic data from an internal database onto Close lead custom fields to prioritize follow-up.
  • 03 Write Grades reconciled in a warehouse back onto Brightspace grade objects, and read grade values out for transcript and completion reporting.
  • 04 Provision Org Units such as course offerings and sections, then enroll learners from an operational database when a cohort or class is created upstream.

Common sync patterns

Deactivate access when someone leaves

When D2l Brightspace marks a worker as departed, the matching user in Close is flagged or deactivated, so former employees do not keep CRM access after their last day.

One directory of people

A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.

Where D2l Brightspace tracks people the business also engages: contacts stay in sync

A person recorded in D2l Brightspace, such as a candidate or applicant, can create or update the matching contact in Close, so relationship history and outreach are not rebuilt from scratch when the same individual appears in both.

What you can sync between Close and D2l Brightspace

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Close objects D2l Brightspace objects How this pairing syncs
Users Sales reps referenced as owners on leads, opportunities, and activities. Users User accounts in the Learning Platform (lp) component; created, read, updated, and deleted through the Valence API and typically synced two-way with an SIS or HRIS. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Leads The top-level record in Close; represents a company and holds its contacts, opportunities, and activity history. Groups and Sections Group categories, groups, and section membership within an org unit; enrollments are read and written to keep cohort assignments aligned. Leads is specific to Close and Groups and Sections to D2l Brightspace — each maps to any object or custom field on the other side.
Contacts People nested under a lead, with emails and phone numbers used for outreach syncs. Enrollments Links between Users and Org Units; enroll/unenroll and batch-enrollment routes let rosters be written from an upstream system and read back for reporting. Contacts is specific to Close and Enrollments to D2l Brightspace — each maps to any object or custom field on the other side.
Opportunities Deal records with value, confidence, and status; commonly synced to reporting and billing systems. Org Units The org structure — course offerings, sections, departments, and semesters; read for hierarchy and created/updated to provision courses from a database. Opportunities is specific to Close and Org Units to D2l Brightspace — each maps to any object or custom field on the other side.
Activities Calls, emails, SMS, notes, and meetings logged against a lead; the source for engagement analytics. Grades Grade objects, categories, schemes, and per-user grade values in the Learning Environment (le) component; values can be read out and written back onto the gradebook. Activities is specific to Close and Grades to D2l Brightspace — each maps to any object or custom field on the other side.
Tasks Follow-up items assigned to users; synced for workload and SLA reporting. Content (Modules, Topics, and User Progress) Course content structure plus per-user completion; progress is read into a warehouse and topics can be created and updated via the API. Tasks is specific to Close and Content (Modules, Topics, and User Progress) to D2l Brightspace — each maps to any object or custom field on the other side.

How changes propagate between Close and D2l Brightspace

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Close D2l Brightspace Sub-second propagation

DetectionClose notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling on date_updated fields for backfills.

DeliveryEach detected change is written to D2l Brightspace through its API, with automatic retries and rate-limit backoff.

D2l Brightspace Close Sub-second propagation

DetectionD2l Brightspace notifies Stacksync of record changes through webhook events. Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and.

DeliveryEach detected change is written to Close through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Close: Subject to per-endpoint rate limits communicated in response headers.
  • D2l Brightspace: Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
What ships with Close ⇄ D2l Brightspace

Connect Close and D2l Brightspace for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Close–D2l Brightspace connection.

Real-time

Two-way sync

Changes in Close or D2l Brightspace instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Close or D2l Brightspace data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Close or D2l Brightspace record.

Observability

Monitoring

Track your Close ⇄ D2l Brightspace sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Close and D2l Brightspace.

How the Close and D2l Brightspace connectors work

Close

Integration surface
REST API
Authentication
API key (sent via HTTP Basic auth)
Change detection
Webhook subscriptions for record events, with polling on date_updated fields for backfills
Capabilities
read · write · webhooks
Rate limits
Subject to per-endpoint rate limits communicated in response headers

D2l Brightspace

Integration surface
Brightspace (Valence) REST API split into independently-versioned Learning Platform (lp) and Learning Environment (le) components, plus the Data Hub / Data Export Framework and Brightspace Data Streams
Authentication
OAuth 2.0 authorization-code grant against the D2L auth service (auth.brightspace.com); a registered app holds a client ID and secret with per-scope grants (group:resource:action, e.g. users:userdata:read), short-lived access tokens, and refresh tokens
Change detection
Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and Brightspace Data Streams webhooks (xAPI activity events) for near-real-time signals
Capabilities
read · write · webhooks
Rate limits
Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
D2l Brightspace setup guide
How it works

How to connect Close to D2l Brightspace — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Close and D2l Brightspace with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Close connected
    D2l Brightspace connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Close and D2l Brightspace objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Close ⇄ D2l Brightspace
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Close D2l Brightspace
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Close and D2l Brightspace integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 426 integrations available for Close and D2l Brightspace.

Popular · 6 of 426
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