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Human resources ⇄ CRM

D2l Brightspace to Infor CRM integration — real-time, two-way sync

Keep D2l Brightspace and Infor CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect D2l Brightspace and Infor CRM

Keep the people who own accounts in Infor CRM in step with the workforce records in D2l Brightspace, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Infor CRM runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in D2l Brightspace. D2l Brightspace is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Leads, Opportunities, Tickets, Activities in Infor CRM with Grades, Content (Modules, Topics, and User Progress), Quizzes, Assignments (Dropbox) in D2l Brightspace field by field, in real time, and in both directions. You decide which system owns which fields, so D2l Brightspace stays authoritative on roles and org structure while Infor CRM keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Keep Infor CRM aligned with an Infor ERP customer master so sales and finance share one account record.
  • 02 Sync opportunities and activities into a warehouse for pipeline and engagement reporting.
  • 03 Two-way sync of Users and Enrollments between Brightspace and an SIS or HRIS so new learners and their course rosters stay aligned without manual CSV imports.
  • 04 Write Grades reconciled in a warehouse back onto Brightspace grade objects, and read grade values out for transcript and completion reporting.

Common sync patterns

New team members provisioned when they are hired

When D2l Brightspace records a new hire, a matching user or owner is created in Infor CRM, so a new rep can start working accounts without waiting on a manual setup ticket.

Ownership and territory follow the org chart

When a person changes team, manager, or region in D2l Brightspace, their accounts and territory assignments in Infor CRM update to match, so pipeline stays with the right owner.

Deactivate access when someone leaves

When D2l Brightspace marks a worker as departed, the matching user in Infor CRM is flagged or deactivated, so former employees do not keep CRM access after their last day.

What you can sync between D2l Brightspace and Infor CRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

D2l Brightspace objects Infor CRM objects How this pairing syncs
Org Units The org structure — course offerings, sections, departments, and semesters; read for hierarchy and created/updated to provision courses from a database. Activities Calls, meetings, and tasks synced for engagement reporting. Org Units is specific to D2l Brightspace and Activities to Infor CRM — each maps to any object or custom field on the other side.
Grades Grade objects, categories, schemes, and per-user grade values in the Learning Environment (le) component; values can be read out and written back onto the gradebook. Campaigns Marketing containers linked to leads and opportunities. Grades is specific to D2l Brightspace and Campaigns to Infor CRM — each maps to any object or custom field on the other side.
Content (Modules, Topics, and User Progress) Course content structure plus per-user completion; progress is read into a warehouse and topics can be created and updated via the API. Custom entities Deployment-specific objects added through the customizable entity model. Content (Modules, Topics, and User Progress) is specific to D2l Brightspace and Custom entities to Infor CRM — each maps to any object or custom field on the other side.
Quizzes Quiz objects and per-user attempts and results; attempt data is read out for engagement and completion analytics. Accounts Company records matched against ERP customer masters in syncs. Quizzes is specific to D2l Brightspace and Accounts to Infor CRM — each maps to any object or custom field on the other side.
Assignments (Dropbox) Dropbox folders, submissions, and feedback; submission and evaluation data is read into reporting systems and feedback can be written back. Contacts Person records synced with marketing and support tools. Assignments (Dropbox) is specific to D2l Brightspace and Contacts to Infor CRM — each maps to any object or custom field on the other side.
Groups and Sections Group categories, groups, and section membership within an org unit; enrollments are read and written to keep cohort assignments aligned. Leads Unqualified records synced in from marketing sources. Groups and Sections is specific to D2l Brightspace and Leads to Infor CRM — each maps to any object or custom field on the other side.

How changes propagate between D2l Brightspace and Infor CRM

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

D2l Brightspace Infor CRM Sub-second propagation

DetectionD2l Brightspace notifies Stacksync of record changes through webhook events. Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and.

DeliveryEach detected change is written to Infor CRM through its API, with automatic retries and rate-limit backoff.

Infor CRM D2l Brightspace Interval-based propagation

DetectionStacksync polls Infor CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling on modified timestamps.

DeliveryEach detected change is written to D2l Brightspace through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • D2l Brightspace: Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
  • Infor CRM: Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
What ships with D2l Brightspace ⇄ Infor CRM

Connect D2l Brightspace and Infor CRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every D2l Brightspace–Infor CRM connection.

Real-time

Two-way sync

Changes in D2l Brightspace or Infor CRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever D2l Brightspace or Infor CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single D2l Brightspace or Infor CRM record.

Observability

Monitoring

Track your D2l Brightspace ⇄ Infor CRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between D2l Brightspace and Infor CRM.

How the D2l Brightspace and Infor CRM connectors work

D2l Brightspace

Integration surface
Brightspace (Valence) REST API split into independently-versioned Learning Platform (lp) and Learning Environment (le) components, plus the Data Hub / Data Export Framework and Brightspace Data Streams
Authentication
OAuth 2.0 authorization-code grant against the D2L auth service (auth.brightspace.com); a registered app holds a client ID and secret with per-scope grants (group:resource:action, e.g. users:userdata:read), short-lived access tokens, and refresh tokens
Change detection
Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and Brightspace Data Streams webhooks (xAPI activity events) for near-real-time signals
Capabilities
read · write · webhooks
Rate limits
Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
D2l Brightspace setup guide

Infor CRM

Integration surface
REST-style SData API over the CRM entity model
Authentication
User credentials; Infor OS-managed authentication in cloud deployments
Change detection
Polling on modified timestamps; no log-based CDC on the API surface
Capabilities
read · write
Rate limits
Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
How it works

How to connect D2l Brightspace to Infor CRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate D2l Brightspace and Infor CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    D2l Brightspace connected
    Infor CRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the D2l Brightspace and Infor CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · D2l Brightspace ⇄ Infor CRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    D2l Brightspace Infor CRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

D2l Brightspace and Infor CRM integration FAQ

SECURITY

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As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 419 integrations available for D2l Brightspace and Infor CRM.

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