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Human resources ⇄ CRM

Ceridian Dayforce to Infor CRM integration — real-time, two-way sync

Keep Ceridian Dayforce and Infor CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Ceridian Dayforce and Infor CRM

Keep the people who own accounts in Infor CRM in step with the workforce records in Ceridian Dayforce, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Infor CRM runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Ceridian Dayforce. Ceridian Dayforce is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Accounts, Contacts, Leads, Opportunities in Infor CRM with Time Away From Work & Balances, Employee (HR / Person Details), Employment Status, Work Assignments in Ceridian Dayforce field by field, in real time, and in both directions. You decide which system owns which fields, so Ceridian Dayforce stays authoritative on roles and org structure while Infor CRM keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Run a two-way sync between Infor CRM accounts and contacts and a Postgres database so internal tools read CRM data with SQL.
  • 02 Keep Infor CRM aligned with an Infor ERP customer master so sales and finance share one account record.
  • 03 Two-way sync of Employee and Work Assignment data (position, department, location, org unit) into Postgres so provisioning, internal apps, and analytics read current worker and org data in SQL while HR keeps editing in Dayforce.
  • 04 Push new hires (Employee, Employment Status, Work Assignment) from an ATS or onboarding tool into Dayforce with POST once a candidate is hired, pre-fetching valid XRefCodes for department, position, location, and pay group.

Common sync patterns

New team members provisioned when they are hired

When Ceridian Dayforce records a new hire, a matching user or owner is created in Infor CRM, so a new rep can start working accounts without waiting on a manual setup ticket.

Ownership and territory follow the org chart

When a person changes team, manager, or region in Ceridian Dayforce, their accounts and territory assignments in Infor CRM update to match, so pipeline stays with the right owner.

Deactivate access when someone leaves

When Ceridian Dayforce marks a worker as departed, the matching user in Infor CRM is flagged or deactivated, so former employees do not keep CRM access after their last day.

What you can sync between Ceridian Dayforce and Infor CRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Ceridian Dayforce objects Infor CRM objects How this pairing syncs
Employee Schedules Shift and schedule assignments; created and updated through POST and PATCH schedule endpoints and paged with pageSize, used to push schedules from a WFM tool or pull them for analytics. Leads Unqualified records synced in from marketing sources. Employee Schedules is specific to Ceridian Dayforce and Leads to Infor CRM — each maps to any object or custom field on the other side.
Org Units, Departments, Jobs & Positions Configuration reference data; POST creates org units and departments and PATCH updates job, position, department, and org-unit data. Used to resolve and validate XRefCodes when mapping employee writes. Opportunities Pipeline records synced out for forecasting and reporting. Org Units, Departments, Jobs & Positions is specific to Ceridian Dayforce and Opportunities to Infor CRM — each maps to any object or custom field on the other side.
Time Away From Work & Balances Time-off requests and accrual balances read per employee; pulled into scheduling, payroll, or absence-reporting databases and used to reconcile leave against downstream systems. Tickets Service records synced with helpdesk and field service systems. Time Away From Work & Balances is specific to Ceridian Dayforce and Tickets to Infor CRM — each maps to any object or custom field on the other side.
Employee (HR / Person Details) Core worker record keyed by XRefCode; GET Employees returns matching XRefCodes, then a per-employee GET fetches full HR details. New hires are added with POST and edits made with PATCH, so it is read and write. Activities Calls, meetings, and tasks synced for engagement reporting. Employee (HR / Person Details) is specific to Ceridian Dayforce and Activities to Infor CRM — each maps to any object or custom field on the other side.
Employment Status Effective-dated employment status and type (active, leave, terminated) that drives active/terminated state for downstream provisioning; read, and writable as new dated status records. Campaigns Marketing containers linked to leads and opportunities. Employment Status is specific to Ceridian Dayforce and Campaigns to Infor CRM — each maps to any object or custom field on the other side.
Work Assignments Effective-dated position, department, location, and org-unit assignment; the most-synced record for org charts, provisioning, and analytics. Read and updatable via PATCH. Custom entities Deployment-specific objects added through the customizable entity model. Work Assignments is specific to Ceridian Dayforce and Custom entities to Infor CRM — each maps to any object or custom field on the other side.

How changes propagate between Ceridian Dayforce and Infor CRM

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Ceridian Dayforce Infor CRM Sub-second propagation

DetectionCeridian Dayforce notifies Stacksync of record changes through webhook events. No CDC stream.

DeliveryEach detected change is written to Infor CRM through its API, with automatic retries and rate-limit backoff.

Infor CRM Ceridian Dayforce Interval-based propagation

DetectionStacksync polls Infor CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling on modified timestamps.

DeliveryEach detected change is written to Ceridian Dayforce through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Ceridian Dayforce: Dayforce does not publish numeric rate limits; thresholds vary by tenant and exceeding them returns HTTP 429, so large employee reads are paged (pageSize) and throttled with backoff. Employee list calls return XRefCodes only, so each employee needs a follow-up GET.
  • Infor CRM: Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
What ships with Ceridian Dayforce ⇄ Infor CRM

Connect Ceridian Dayforce and Infor CRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Ceridian Dayforce–Infor CRM connection.

Real-time

Two-way sync

Changes in Ceridian Dayforce or Infor CRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Ceridian Dayforce or Infor CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Ceridian Dayforce or Infor CRM record.

Observability

Monitoring

Track your Ceridian Dayforce ⇄ Infor CRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Ceridian Dayforce and Infor CRM.

How the Ceridian Dayforce and Infor CRM connectors work

Ceridian Dayforce

Integration surface
REST API (Dayforce RESTful Web Services, v1/v2), JSON payloads
Authentication
HTTP Basic authentication with a dedicated Web Services user plus the client namespace (Company ID), or an OAuth 2.0 access token from the Dayforce identity endpoint (POST dfid.dayforcehcm.com/connect/token, client_id Dayforce.HCMAnywhere.Client). Token-based auth is recommended, and the Web Services role with the Read Data subfeature must be enabled on the account.
Change detection
No CDC stream. Broad change detection uses delta polling on GET Employees with filterUpdatedStartDate/filterUpdatedEndDate and filterUpdatedEntities to pull only records changed in a window. Dayforce also has native Event Notifications (the Notification Publisher) for lifecycle events — hire, rehire, terminate, and workflow validation — delivered by push to a receiver service or by querying unacknowledged notifications; the publisher runs roughly hourly and each notification must be acknowledged.
Capabilities
read · write · webhooks
Rate limits
Dayforce does not publish numeric rate limits; thresholds vary by tenant and exceeding them returns HTTP 429, so large employee reads are paged (pageSize) and throttled with backoff. Employee list calls return XRefCodes only, so each employee needs a follow-up GET.
Ceridian Dayforce setup guide

Infor CRM

Integration surface
REST-style SData API over the CRM entity model
Authentication
User credentials; Infor OS-managed authentication in cloud deployments
Change detection
Polling on modified timestamps; no log-based CDC on the API surface
Capabilities
read · write
Rate limits
Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
How it works

How to connect Ceridian Dayforce to Infor CRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Ceridian Dayforce and Infor CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Ceridian Dayforce connected
    Infor CRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Ceridian Dayforce and Infor CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Ceridian Dayforce ⇄ Infor CRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Ceridian Dayforce Infor CRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Ceridian Dayforce and Infor CRM integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

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