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Human resources ⇄ Business productivity

D2l Brightspace to Sysaid integration — real-time, two-way sync

Keep D2l Brightspace and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect D2l Brightspace and Sysaid

Keep the people, teams, and status that Sysaid and D2l Brightspace share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.

Each tool in Sysaid keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. D2l Brightspace is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.

Stacksync syncs Assets, Configuration Items (CIs), Companies, Custom Fields in Sysaid with Grades, Content (Modules, Topics, and User Progress), Quizzes, Assignments (Dropbox) in D2l Brightspace bi-directionally and in real time. A person added, moved, or offboarded in D2l Brightspace creates or updates the matching user in Sysaid within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where Sysaid captures details of its own, such as a corrected contact or a login identity, those can flow back to D2l Brightspace in whichever direction you configure.

Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.

Common use cases

  • 01 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
  • 02 Mirror Assets and Configuration Items with an external CMDB or asset database so inventory and ticket linkage share one source of truth.
  • 03 Pull Content user progress and Quiz attempt results into a Postgres warehouse for engagement and completion analytics.
  • 04 Sync Assignment (Dropbox) submissions and feedback into a reporting database or downstream review tool.

Common sync patterns

Where Sysaid routes or assigns work by person: assignments follow the org

When someone changes teams or managers in D2l Brightspace, the queues, ownership, or approvals in Sysaid update to match, so work reaches whoever holds the role now.

Onboarding: access ready on day one

A new hire recorded in D2l Brightspace creates the matching user in Sysaid with the right team and manager already set, so people can start working without waiting on a provisioning ticket.

Offboarding: no standing access after a departure

When someone is marked as leaving in D2l Brightspace, the matching account in Sysaid is deactivated or flagged, so departures do not leave open access behind.

What you can sync between D2l Brightspace and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

D2l Brightspace objects Sysaid objects How this pairing syncs
Users User accounts in the Learning Platform (lp) component; created, read, updated, and deleted through the Valence API and typically synced two-way with an SIS or HRIS. Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Assignments (Dropbox) Dropbox folders, submissions, and feedback; submission and evaluation data is read into reporting systems and feedback can be written back. Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. Assignments (Dropbox) is specific to D2l Brightspace and Service Requests to Sysaid — each maps to any object or custom field on the other side.
Groups and Sections Group categories, groups, and section membership within an org unit; enrollments are read and written to keep cohort assignments aligned. Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. Groups and Sections is specific to D2l Brightspace and Problems to Sysaid — each maps to any object or custom field on the other side.
Enrollments Links between Users and Org Units; enroll/unenroll and batch-enrollment routes let rosters be written from an upstream system and read back for reporting. Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. Enrollments is specific to D2l Brightspace and Changes to Sysaid — each maps to any object or custom field on the other side.
Org Units The org structure — course offerings, sections, departments, and semesters; read for hierarchy and created/updated to provision courses from a database. Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. Org Units is specific to D2l Brightspace and Assets to Sysaid — each maps to any object or custom field on the other side.
Grades Grade objects, categories, schemes, and per-user grade values in the Learning Environment (le) component; values can be read out and written back onto the gradebook. Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. Grades is specific to D2l Brightspace and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between D2l Brightspace and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

D2l Brightspace Sysaid Sub-second propagation

DetectionD2l Brightspace notifies Stacksync of record changes through webhook events. Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid D2l Brightspace Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is written to D2l Brightspace through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • D2l Brightspace: Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with D2l Brightspace ⇄ Sysaid

Connect D2l Brightspace and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every D2l Brightspace–Sysaid connection.

Real-time

Two-way sync

Changes in D2l Brightspace or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever D2l Brightspace or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single D2l Brightspace or Sysaid record.

Observability

Monitoring

Track your D2l Brightspace ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between D2l Brightspace and Sysaid.

How the D2l Brightspace and Sysaid connectors work

D2l Brightspace

Integration surface
Brightspace (Valence) REST API split into independently-versioned Learning Platform (lp) and Learning Environment (le) components, plus the Data Hub / Data Export Framework and Brightspace Data Streams
Authentication
OAuth 2.0 authorization-code grant against the D2L auth service (auth.brightspace.com); a registered app holds a client ID and secret with per-scope grants (group:resource:action, e.g. users:userdata:read), short-lived access tokens, and refresh tokens
Change detection
Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and Brightspace Data Streams webhooks (xAPI activity events) for near-real-time signals
Capabilities
read · write · webhooks
Rate limits
Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
D2l Brightspace setup guide

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect D2l Brightspace to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate D2l Brightspace and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    D2l Brightspace connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the D2l Brightspace and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · D2l Brightspace ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    D2l Brightspace Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

D2l Brightspace and Sysaid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 408 integrations available for D2l Brightspace and Sysaid.

Popular · 7 of 408
All D2l Brightspace integrations All Sysaid integrations Browse all integrations
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