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Marketing ⇄ ERP

Cvent to Infor CloudSuite integration — real-time, two-way sync

Keep Cvent and Infor CloudSuite in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Cvent and Infor CloudSuite

Feed the real customer, order, and revenue records from Infor CloudSuite into Cvent so campaigns run on who actually bought what, and let contact and consent changes flow back in real time.

Marketing runs on lists of people, but the list rarely knows which of those people are paying customers, what they ordered, or what they are worth. Infor CloudSuite holds exactly that: Inventory balances, GL journal entries, Items, Customers that record who the customer is, what they bought, and what they owe. When the two are joined only by a periodic export, campaigns go out against stale audiences, existing customers get prospecting emails, high-value accounts look the same as cold leads, and a canceled order still counts toward a segment.

Stacksync syncs Inventory balances, GL journal entries, Items, Customers in Infor CloudSuite with Sessions, Speakers, Exhibitors, Surveys in Cvent in real time, and where both sides accept writes, in both directions. Customer, order, and invoice data maps field by field onto the contacts, audiences, or accounts Cvent works with, so segmentation and personalization run on current purchase history instead of a month-old snapshot. Contact details and consent changes that originate in Cvent flow back onto the record in Infor CloudSuite.

The strongest bridge between the two is identity and purchase history, who the customer is and what they have bought, so that is where most of the value sits. Because the sync is field-level, each system keeps the attributes the other has no use for; only the shared records are held in agreement.

Common use cases

  • 01 Flow ecommerce orders into CloudSuite and return order status and shipment data to the storefront.
  • 02 Replicate ERP data into a warehouse for reporting without building custom ION integrations.
  • 03 Read Budgets and event financials into an ERP or finance database to reconcile planned versus actual event spend.
  • 04 Write Attendees and Registrations into Cvent from external marketing signup flows, then read attendance status back into a warehouse.

Common sync patterns

Consent and contact changes travel

Email, address, or subscription-status changes stay aligned across both systems, so a customer who updates their details or opts out is respected everywhere.

Purchase history drives segmentation

Orders, invoices, and revenue totals from Infor CloudSuite land on the matching contact or account in Cvent, so audiences are built from what customers actually bought and spent rather than from guesses.

Suppress or target existing customers

Because Infor CloudSuite knows who is already a paying customer, Cvent can exclude them from acquisition campaigns or single them out for renewal and cross-sell.

What you can sync between Cvent and Infor CloudSuite

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Cvent objects Infor CloudSuite objects How this pairing syncs
Speakers Speaker records tied to an event; synced two-way with a speaker database or CMS, with an updatedDate on each record for incremental pulls. Suppliers / vendors Procurement counterparties synced with sourcing and AP tools. Speakers is specific to Cvent and Suppliers / vendors to Infor CloudSuite — each maps to any object or custom field on the other side.
Exhibitors Exhibitor and sponsor records; synced to a CRM or database to track booth, sponsorship, and lead-capture data per event. Sales orders Demand-side documents synced in from commerce channels and out for fulfillment visibility. Exhibitors is specific to Cvent and Sales orders to Infor CloudSuite — each maps to any object or custom field on the other side.
Surveys Survey definitions and responses; read out to a warehouse for post-event feedback analysis alongside attendance data. Purchase orders Supply-side documents shared with procurement and supplier portals. Surveys is specific to Cvent and Purchase orders to Infor CloudSuite — each maps to any object or custom field on the other side.
Budgets Event budget line items; read into a finance database or ERP to reconcile planned versus actual event spend. Invoices Billing documents synced to finance and reporting systems. Budgets is specific to Cvent and Invoices to Infor CloudSuite — each maps to any object or custom field on the other side.
Events Top-level event containers created and updated through the Events endpoints; read out for reporting and written to provision events from an external system. Inventory balances On-hand quantities exposed so external channels quote against real stock. Events is specific to Cvent and Inventory balances to Infor CloudSuite — each maps to any object or custom field on the other side.
Contacts Account-wide people database spanning every event; synced two-way with a CRM or warehouse as the shared audience source of truth via the Create Contacts endpoint. GL journal entries Financial postings replicated for consolidated reporting. Contacts is specific to Cvent and GL journal entries to Infor CloudSuite — each maps to any object or custom field on the other side.

How changes propagate between Cvent and Infor CloudSuite

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Cvent Infor CloudSuite Sub-second propagation

DetectionCvent notifies Stacksync of record changes through webhook events. Per-event webhooks push attendee, registration, session, and speaker changes.

DeliveryEach detected change is written to Infor CloudSuite through its API, with automatic retries and rate-limit backoff.

Infor CloudSuite Cvent Interval-based propagation

DetectionStacksync polls Infor CloudSuite for changes on an incremental schedule, reading only records changed since the previous pass. Event-style BOD publications through Infor ION where configured.

DeliveryEach detected change is written to Cvent through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Cvent: Responses carry X-RateLimit-Limit/Remaining/Reset headers; a 429 signals either the per-second limit (retry with exponential backoff from ~2s) or the daily quota (up to 500,000 calls/day on the Premium tier, 1,000/day on Free) exhausted until midnight UTC.
  • Infor CloudSuite: Subject to the ION API gateway's rate limiting policies for the tenant.
What ships with Cvent ⇄ Infor CloudSuite

Connect Cvent and Infor CloudSuite for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cvent–Infor CloudSuite connection.

Real-time

Two-way sync

Changes in Cvent or Infor CloudSuite instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Cvent or Infor CloudSuite data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Cvent or Infor CloudSuite record.

Observability

Monitoring

Track your Cvent ⇄ Infor CloudSuite sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Cvent and Infor CloudSuite.

How the Cvent and Infor CloudSuite connectors work

Cvent

Integration surface
Cvent REST API (JSON over HTTPS at api-platform.cvent.com/ea, paginated list endpoints)
Authentication
OAuth 2.0 client-credentials flow: a client ID and secret are Basic-auth exchanged for a 60-minute bearer token at api-platform.cvent.com/ea/oauth2/token; legacy API-key and SOAP/CSN auth are deprecated
Change detection
Per-event webhooks push attendee, registration, session, and speaker changes; list endpoints also expose updatedDate for polling and support on-demand manual sync
Capabilities
read · write · webhooks
Rate limits
Responses carry X-RateLimit-Limit/Remaining/Reset headers; a 429 signals either the per-second limit (retry with exponential backoff from ~2s) or the daily quota (up to 500,000 calls/day on the Premium tier, 1,000/day on Free) exhausted until midnight UTC
Cvent setup guide

Infor CloudSuite

Integration surface
REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
Authentication
OAuth 2.0 via Infor OS / ION API credentials
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's rate limiting policies for the tenant.
How it works

How to connect Cvent to Infor CloudSuite — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Cvent and Infor CloudSuite with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Cvent connected
    Infor CloudSuite connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Cvent and Infor CloudSuite objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Cvent ⇄ Infor CloudSuite
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Cvent Infor CloudSuite
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Cvent and Infor CloudSuite integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 365 integrations available for Cvent and Infor CloudSuite.

Popular · 7 of 365
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